I am always happy with the booking service, and the VIP response to a query, even if it is not what I would like to hear! However, agents are always helpful on the chat and sort out sending problem... See more
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My parcel was due to be delivered to my house, Parcel2go never attempted to deliver the parcel they just dropped it off at a local collection point. Proper let down.
Excellent service. Ordered a parcel to go with DPD...not your average parcel, but an inflatable 2 man kayak (called Kevin!) which when packed was just shy of 20kg. Just over £10 to courier him to Dor... See more
Professional. Courteous and friendly Parcel Force has a superb track record with us. We're always pleased when Parcel Force or Royal Mail is the designated courier. Thanks for a great job.
Company details
Written by the company
Parcel2Go are the UK’s leading courier comparison website. With over 10 years experience, we’re proud to be able to offer all the biggest carriers to help you get your parcel to its destination. With convenient drop off services, express deliveries and even same day services then we can help you with all your delivery needs; and all for a price you’ll absolutely love!
Written by the company
- BRINGING YOU THE CHEAPEST SERVICES POSSIBLE!
- Here at Parcel2Go we understand how much high delivery costs can affect everyone, from small businesses to private individuals. We constantly work with our couriers to bring you the best possible selection of services at the lowest prices available, meaning P2G can always be your first port of call for all your parcel needs!
- UNBEATABLE CUSTOMER SERVICE!
- Parcel2Go realise that sometimes you may need a helping hand. Whether it’s to change an address, get help booking an order or just want to check the status of your parcel, we offer a free Live Help service through our website to let you speak to an understanding operator in seconds!
- DELIVERING THE WORLD!
- With the ability to deliver to over 220 countries across the globe, Parcel2Go offer great value to a whole host of both European and Worldwide destinations! Offering the biggest services in the market, we offer both express and economy delivery at some truly fantastic prices!
Contact info
Parcel2Go Suite 1A, Parklands, BL6 4SD, Bolton, United Kingdom
- www.parcel2go.com
4.4
Excellent
207K reviews
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Hopeless terrible service avoid if at all possible.
Parcel delivered to the wrong address - signature forged - no help to find or compensate. Shocking incompetence and utter lack of customer care or due diligence.
21 July 2026
Reply from Parcel2Go
Good afternoon. Smmal Business,
Thank you for your email.
I’m sorry to hear that you believe your parcel was delivered to the wrong address. I understand how concerning this must be, especially if you have not received your item.
If the parcel is still missing, we kindly ask that you contact the sender directly. As the booking was made by the sender, they are able to raise an investigation and, if appropriate, submit a claim with us on your behalf.
Once the sender contacts us, we'll be happy to investigate the delivery and work with them to establish what happened and discuss the available next steps.
Thank you for your understanding, and we hope this can be resolved as quickly as possible.
Kind regards,
Catherine
Not for me
Not for me. Often doesn’t offer the best prices. Website booking is lengthy. They still have a few pounds credit in my account which they won’t accept as part payment for an order. Over complicated system to have the money returned to my bank account, hence they still have it. I use other companies now. Can’t recommend.
31 August 2025
Everything worked as expected -
23 July 2026
Parcels to Europe
I send 3-5 gift parcels to mainland Europe every year, using P2G and UPS and have done so for many years. It is always straightforward to organise, apart from the customs declarations, which are always a pain.
The important point is that my parcels always arrive.
My only slight criticism is that the destination address field is a bit UK-centric in terms of the postcode placement and doesn't allow for foreign addresses to be entered as they would expect. I always have to enter the address with the postcode alongside the town as it should be, but also repeated in the mandatory postcode box! A bit more flexibility in the addressing would be welcome for overseas destinations. Having said that, the parcels have always arrived!
13 July 2026
Thank you for everythink
21 July 2026
Thank you very much!!
22 July 2026
Very fast delivery with updates all…
Very fast delivery with updates all the time I can highly recommend
21 July 2026
In touch and on time.
I was kept up to date with the progress of my delivery. Timely service with no drama.
21 July 2026
The parcel booking system is easy to…
The parcel booking system is easy to use. I chose DHL thru Parcel2Go. I booked in my parcel on Sunday 19th July, it was picked up by DHL on Monday afternoon and my Daughter received the parcel on Tuesday 21st, in time for her Birthday today. Can't fault the service and would recommend to anyone.
20 July 2026
Good delivery service.
22 July 2026
Guy turned up
Guy turned up , looks like he rang the door bell on my security camera , he did,nt the door camera says so , we were both in , chucked it on the doorstep and walked off , its the latest with delivery drivers plonk it on the doorstep , photograph it walk off , knock on the door as well 😀. We are in !! , no wonder people are having parcels pinched .
21 July 2026
Parcel delivered on time
Parcel delivered on time. Recieved parcel updates. Good service 👍🏼
21 July 2026
No parcel was delivered!
21 July 2026
Reply from Parcel2Go
Good morning, David,
We're very sorry to hear that your parcel has not been received. We understand how worrying and frustrating this must be.
As the sender arranged the shipment with us, we kindly ask that you contact them so they can investigate this further and, if necessary, raise a claim with us. They will be able to assist you with the next steps and keep you updated on the outcome.
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused.
Kind regards,
Catherine
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