DARIUS KOVALCHUK

Policy voided over a removable bull bar a purely cosmetic, detachable accessory with zero impact on performance, safety, or visibility.
This was never clearly defined as a modification in their terms, yet used against me after the fact. Feels misleading and unfair.

Would not trust this insurer. Avoid.

I was a customer of Scottish Power for many years, but my recent experience has been extremely poor.

For a long time the company failed to replace outdated meters. When the meters were finally changed, this happened with almost a two year delay and was followed by unexpected backdated charges. My request to verify the removed meters was never properly addressed.

Despite formally informing Scottish Power that I had moved out, they continued to bill me for more than two years while being aware that I no longer lived at the property. This led to endless correspondence. Each response quoted different amounts, different billing periods and different explanations.

Communication has been chaotic and inconsistent. I was even accused of avoiding contact despite responding in writing and having a forwarding address on record.

This has been the most disorganised and frustrating experience I have had with any utility company. The issue is still ongoing and is now being formally escalated. I would strongly advise others to keep detailed records if dealing with Scottish Power.

I paid for next-day delivery, yet once again DHL failed to deliver my parcel, claiming the driver “could not access the address.” This is simply not true – the address is clearly marked and used regularly by other couriers without any issues.
What’s more frustrating is that the driver didn’t even try to contact me by phone or leave a card. This isn’t the first time DHL has skipped delivery with the same excuse. It gives the impression that if they're running behind schedule or the route is inconvenient, they just mark it as undeliverable.
I understand that delays can happen, but if a customer pays extra for express delivery, it’s unacceptable to treat it like standard service. If you can’t fulfil "next-day delivery," don’t offer it – or at the very least, issue a refund when you fail to meet your commitment.
DHL urgently needs to improve reliability, accountability and communication with customers. Right now, it’s extremely disappointing and unprofessional.

At this stage, the situation is still ongoing. The fact remains that the vehicle was not provided on the agreed date, which caused significant confusion and led to real consequences for me over the weekend. I have now been assured that the car will be reissued. I hope that this time the rental will proceed as planned and that I will not face any further issues resulting from the lack of a vehicle. This comment will be updated as the situation develops.

What a terrible company! I don’t know if they train their drivers badly or simply push them too hard with unrealistic delivery targets, but they often skip deliveries altogether. If I wanted to pick up a parcel myself, I would have chosen a collection point or locker. When a company charges for home delivery, I expect the parcel to be delivered to my home especially when I’m actually there!
Today the courier didn’t even try properly just left a “missed delivery” note and ran off. Two people were at home, but he disappeared before we could reach the door. He didn’t even write my name on the note.
I realise this is likely the fault of poor management and impossible delivery schedules, but the result is the same customers like me lose trust. I’m unwell, and my important parcel is now stuck somewhere instead of being delivered. Furious and deeply disappointed this is not the first time UPS has failed me.

I regularly use 2–3 similar companies, and this one offers quite attractive prices and generally delivers on the trips they sell.

Unfortunately, during my last important trip, one of the excursions was cancelled by the operator without any explanation as to why. This was the only thing that let the experience down. With a proper explanation, I could have decided to book a different tour or made other arrangements with another company.

Instead, the trip was simply cancelled without any information — whether it was due to the closure of the attraction, bad weather, or another reason. That information was really missing.

Aside from that, the remaining excursions went ahead as planned and were excellent.

Today’s inspection of the installation at my home went smoothly and quickly. The engineer arrived as scheduled, and I was notified in advance – everything was very professional.

Really great experience, the route was very nice, and we visited a lot of places even though we were only in Paris for two days. I had used this form of sightseeing in London before, so it was not new to me. I recommend it to anyone visiting Paris for the first time. It's a pity you don't have a Polish version of the audio guide; we had to use the English one. We also didn't take the Seine cruise because of the rainy weather, but apart from that, we are satisfied.

I am currently satisfied. The repair was carried out efficiently and quickly, and the completion date aligned with the Text messages sent. However, it's difficult for me to say at this moment if any issues will arise later, both in technical aspects - installation, and in matters related to the insurance company. In today's times, you can't trust anyone 100%.

To the garden as was ordered. All good on time

I am very dissatisfied with this company. They do not intervene when there is no signal, and this is happening in the city. They claim there are no errors and everything is fine, but there's no signal, not on just one, but on all phones – it's like a black hole. They seem not to care at all. This is one of the worst companies I have ever dealt with in my life.

So far, the company seems very friendly and everything can be arranged quickly. There are fees for various changes, but they are somewhat lower than with others. I can recommend their services, although I don't pay a small amount.

Customer service resolved my matter quite quickly

After my recent visit to Everlast Gym, I am compelled to share my rather underwhelming experience. The gym needs to improve in several areas, making it an average, if not subpar, fitness centre.

Firstly, the overall space and facilities could be better. The limited area significantly hampers the workout experience, as it feels congested and far from spacious. This is a significant drawback for anyone seeking a comfortable and extensive workout environment.

Moreover, the condition of the small swimming pool could have been better. The water appeared murky, almost to the point of being sticky, which raised concerns about hygiene and cleanliness. Such maintenance issues are a big red flag, especially in a health and fitness setting.

General cleanliness was another area where the gym needed to meet expectations. The environment felt unclean and unpleasant, which could be more conducive to a positive fitness experience. This lack of attention to cleanliness is a serious issue that needs addressing.

The spa complex, consisting merely of a sauna and a steam room, does little to elevate the overall rating. While these amenities provide some respite, they don't compensate for the other shortcomings, especially considering the pool's small size.

The changing facilities are also worth mentioning. The cramped and minimal locker rooms and limited changing areas fall far below what one would expect from a modern fitness centre. This lack of basic amenities adds to the overall dissatisfaction.

In conclusion, Everlast Gym is in dire need of a comprehensive overhaul. It's high time to consider either a significant upgrade or a complete transformation to meet the standards of a contemporary gym. Charging customers without addressing these fundamental issues seems unjustified. My visit could have been better, and I hope to see significant improvements.

I can't say anything bad about this company until I started using the insurance. Already when I made my first insurance claim, I was scammed. RAC, which is responsible for Legal Protection - I do not recommend anyone to use this and the add-on, through them, RAC obviously got out of help. Interestingly, when I applied for the first time, the law firm that provides insurance services confirmed that I was entitled to protection under the policy, but when I filed a complaint, RAC immediately refused. So if you want to insure your house and get legal protection for your family, it is better to choose a product in which both the broker and the insurance company will not only seek to collect the insurance premium, but will also help you in a difficult situation.

Empik is a disaster on wheels. Maybe some locals might use it if they have a cautionary country-specific VISA card – this reminds me of the Russian issues with restrictions. It's bizarre that in a supposedly European country, in a company which allegedly has a history and reputation, someone would hire such a dysfunctional operation manager who can't handle payments with VISA cards issued by a bank other than a Polish one. It's like shooting oneself in the foot and then sawing off the wounded part on the spot. I had a few subscriptions, although their selection isn't vast. I wanted to pay for another one and got a confirmation after using my VISA (UK bank). Everything seemed fine, a charge equivalent to 1 zł in GB Pounds currency appeared in my bank account, and I thought the matter was settled. But then, suddenly, there was a second charge attempt (?), followed by hours of confusion with customer service, and in the end, I was informed that they accept VISA, but only from a Polish bank (really not a joke). Someone once said that Poland is a wild country; I say don't insult the wild places because there, all cards work.

Everything I have done in this store is at a very high level, maybe a little too long in stores waiting for service, apart from what is probably due to the employment of very young people - it's ok.
I had problems before accepting changes in the repayment plan after a reduction caused by a damaged fridge, but everything was explained in my favour.

Coverage is appallingly poor. 3G is the norm and there is a 5G transmitter in the range, on their maps the low-full range according to them is good outside and inside buildings, the truth is that 3G is a standard and outside, 4G is an occasional case and 5G is a dream. Terribly poor network, You wait for hours for the service to pick up the phone, then they transfer you 3 times to the right department, each time they ask what's going on and check your data and at the end they disconnect you anyway. I share the opinion that this is the worst network in the UK.

Well I can't help but write a review about this McDonald's - Rugby Junction One. I buy coffee and other things almost every day. I always take a white americano, never had any problems; order, payment and coffee in the car. But today a nice guy tells me that they don't have white americano, and they don't even offer such coffee, he suggests a late one, I explain to him that black coffee with milk is the same - white americano. I see that he still has the problem and so far he does not know what to click on the till. In the end, he hit the right price (I know because I buy coffee every day), so I move on to the next window. There, another kid hands me tripe grown in single, tiny bag with no carry on bag. There is no takeaway bag I said, so I was wondering if there is a problem with bags today. He replies that it's already in the bag. Served as when eaten on site. When I tasted the coffee, it turned out to be a vanilla latte ... Hej McDonald manager! what about tranning! This is your duty.

They just raised their fees for their poor services, all I can say is f******f. I understand that there is inflation, but first people should get their wages equalized and then they should know the prices of services such as mobile phones - which should normally be getting cheaper.
You take advantage of people bound by long-term contracts. You do not inform about reductions, only increases are introduced automatically.