Gloria

Hi Gloria,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Hi Gloria,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Hi Gloria,

We are very sorry for the continued frustration this has caused. I’d like to reassure you that your refund was processed 3 days ago. Depending on your bank, it can take a few working days for the funds to appear back in your account, but it is on its way to you.

We regret that this has taken longer than expected and apologise again for the inconvenience. Thank you for your patience as this is being finalised.

Kind regards,
Aimee
The Rathwood Team

Hi Gera,

Thank you for sharing your feedback in relation to your order SO209321. I do apologize for the experience you have had. I am sorry that we had to cancel this order due to extenuating delay with your house construction as you mentioned that you had no other definitive completion date, unfortunately we really cannot hold in stock items for a long period.

In relation to the refund, this is not the service we strive to provide. My name is Fionn and I will be in contact with you in relation to this.

I do hope we can make this up to you in the future.

Le gach dea-ghuí,

RW Customer Care

Hello Gloria,

Thanks for the kind review, we are happy to hear of the success of your order.

Have a great day and we would love to hear from you again!

Thank you for your kind words. It motivates us to keep going!