STILL NO REFUND
So.. to follow on from 6 days ago, Finn DID call me to apologise and say the refund was being made that day.
STILL NO MONEY REFUNDED!!!!!
As I redd the other reviews, I would see if this deserves to be on LIVELINE..?
Why have I and others not received our refunds, when I was reassured on the phone that is was happening last Thursday…
WHAT IS GOING ON?
Reply from Rathwood
Hi Gloria,
We are very sorry for the continued frustration this has caused. I’d like to reassure you that your refund was processed 3 days ago. Depending on your bank, it can take a few working days for the funds to appear back in your account, but it is on its way to you.
We regret that this has taken longer than expected and apologise again for the inconvenience. Thank you for your patience as this is being finalised.
Kind regards,
Aimee
The Rathwood Team