NO

non-sequitur

Ireland

Reviews

Review of UPS Ireland


Rated 1 out of 5 stars

Avoid at all costs!!!

I've been stuck here all day, just waiting for a delivery. And honestly, reading all these bad reviews, it seems like I've hit every single problem they mention. No package, no updates, no one to even talk to at customer service—just a bunch of incompetent folks. You just can't count on them. I'd take DHL or DPD any time over these guys.

3 September 2026
Unprompted review

Review of Deloox


Rated 5 out of 5 stars

Got my Tom Ford parfum for 110 euro…

Got my Tom Ford parfum for 110 euro discounted from 177 euro. Got Strivectin 118ml for a great price too. Shipped promptly and kept updated on tracking and ETA. Have use the site a few times some. Will definitely be using again. Highly recommend.

23 July 2026
Unprompted review

Review of Perfume Click

Review of Skinny Jab


Rated 5 out of 5 stars

SkinnyJab has been incredible from…

SkinnyJab has been incredible from start to finish — the support from Caroline and the team is genuinely next‑level. They make you feel guided, understood, and encouraged at every stage of the weight‑loss journey. The service is fast, personal, and so reassuring, and I’ve never felt more confident or cared for. I honestly love this site and the way they go above and beyond for their clients. I’ve tried a couple of other providers, but none of them come close to the level of care Caroline and the SkinnyJab team offer.

7 June 2026
Unprompted review

Reply from Skinny Jab

Thank you for taking the time to leave us a 5-star review. We're so glad you are satisfied with your SkinnyJab experience Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us. We look forward to giving you continued support along your journey with us

Review of postalpickup.co.uk


Rated 5 out of 5 stars

I’ve used Postal Pickup numerous times…

I’ve used Postal Pickup numerous times to have items that don’t deliver to the Republic shipped to them and then forwarded to me in Dublin. Their service, responsiveness, support, and delivery speed are second to none.
For €20, I can have a parcel delivered to Postal Pickup and then sent via DPD by them, straight to my door in Dublin. Updates are instant — I see the confirmation of delivery to them in my inbox, followed sometimes only minutes later with a confirmation from Postal Pickup that they have my parcel. This is then shortly followed by Postal Pickup providing me with the DPD tracking details for delivery to Dublin.
They also pick up the phone and reply to emails, if you need to speak to someone, sometimes instantly. An excellent service that I would highly recommend to anyone looking to have UK-only items forwarded to the Republic. I’m delighted I found Postal Pickup

13 May 2026
Unprompted review

Review of DPD Ireland


Rated 5 out of 5 stars

Outstanding customer support

I would like to formally acknowledge three members of your team for their exceptional support today.

I accidentally entered the wrong Eircode on a parcel containing medication that required refrigeration. When I realised the mistake around 3pm, I was extremely stressed, as the medication was expensive and needed to be kept cold. I live in Sandymount, Dublin 4, and it was too late for the driver to return.

When I called your customer service line, Sinead was incredibly helpful. She contacted Ailbhe in the Greenhills depot, who then reached out to the driver, Marlon. I offered to travel to the depot, and Marlon confirmed he would be back around 4:30–5pm and would bring the parcel with him.

Sinead and Ailbhe coordinated everything with Marlon and kept me updated. When I arrived at the depot, Ailbhe came out to my car within minutes and handed me the parcel. After the stress of worrying about the refrigeration, I was genuinely relieved and grateful.

Sinead and Ailbhe went above and beyond to reassure me and resolve the situation quickly. Marlon was also extremely accommodating. If I could give 6 Stars i would

Their support today was outstanding. Thank you DPD Greenhills.

Karen

22 May 2026
Unprompted review

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland

Review of Cartier


Rated 5 out of 5 stars

Outstanding support and entire experience!

am absolutely delighted with my Cartier Classic Love Ring in white gold, bought online from Cartier UK. The entire experience felt genuinely seven‑star. The customer care team were exceptional—truly unlike anything I’ve experienced before.

My original ring was too small, and with just one email they immediately called me, arranged complimentary returns, and even had the item collected directly from my home. My return was approved quickly, and a new ring was dispatched within a day or two.

The unboxing experience alone was extraordinary. It was so luxurious and meticulously presented that it took me nearly ten minutes to unwrap everything. Every layer felt high‑class and intentional, reinforcing the sense of true luxury.

I only wish I could afford to shop with Cartier more often, because the whole process made me feel completely spoilt—like royalty. Thank you for an incredible shopping experience. You really do get what you pay for.

13 January 2026
Unprompted review

Review of Mountain Warehouse


Rated 5 out of 5 stars

Janice at Mountain Warehouse was…

Janice at Mountain Warehouse was honestly amazing—she saved the day when the website wouldn’t let me order, and handled everything over the phone with such patience and kindness. It was hands down the best customer support I’ve ever had, thank you Janice!!!

12 December 2025
Unprompted review

Reply from Mountain Warehouse

Hi Karen,

Thank you for taking the time to provide your review.

It is great to hear of your experience with our Customer Care team and that they were able to help you with your enquiry.

Thank you for choosing to shop with Mountain Warehouse!

Kind regards,

Camilla

MW Trustpilot Team

Review of Topline Murtaghs


Rated 5 out of 5 stars

Reliable and fantastic as always

Reliable and fantastic as always. Thanks

5 November 2025

Reply from Topline Murtaghs

Hi Karen, Thanks for the positive review. We hope to see you shop again with us in the near future. Kind regards, Alex

Review of Lusana Shoe Boutique


Rated 5 out of 5 stars

Arrived beautifully packaged and very…

Arrived beautifully packaged and very quick too ... I think 2 days or something. Great price too compared to same boots with others. Thanks

23 October 2025

Reply from Lusana Shoe Boutique

Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.

Review of Shoeshop.ie by Cordners Shoes


Rated 5 out of 5 stars

Excellent company to deal with and…

Excellent company to deal with and super customer service. I would highly recommend Cordners Shoes and will def use again. Thanks Orla.

12 June 2025
Unprompted review

Reply from Shoeshop.ie by Cordners Shoes

Hi Karen, we really appreciate your positive feedback. Thank you so much for writing this great review!

Review of Byflou.com


Rated 5 out of 5 stars

This was my first time to buy from…

This was my first time to buy from Byflou and I was delighted with the price, delivery, updated on delivery and quick shipping. Absolutely delighted with everything and they sent a follow up email to check if I was happy. 100% recommend these folks. Thanks

16 March 2025
Unprompted review

Review of TradingShenzhen


Rated 5 out of 5 stars

100% Reliable.

Delighted with the prompt communication and customer service. Fantastic mobile. Spent 800 for. OP12 and it works perfect. Will def buy again. Thanks

1 March 2025

Review of Crystal Ski Holidays


Rated 5 out of 5 stars

I have used Crystal Ski for the last 3…

I have used Crystal Ski for the last 3 ski trips and they have been fantastic. Always easy to find and contact. Their app is excellent and always willing to help. I would highly recommend all the Crystal reps in Obergurgyl, Austria. Ty for everything. See you next year. Karen Taher

17 February 2025
Unprompted review

Review of BIOVEA


Rated 5 out of 5 stars

Quick delivery

Quick delivery, good tracking and well packaged. Thank you.

6 January 2025

Reply from BIOVEA

Hello Ms. Karen Kearns,
Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!
Yours Sincerely,
BIOVEA

Review of Pharmadirect.ie


Rated 5 out of 5 stars

Prompt delivery but appalling packaging.

The two gift items were well priced and delivered promptly for an Xmas present. The packaging could have been better, they were just put in a jiffy bag so corners got a bit crushed.

9 December 2024

Reply from Pharmadirect.ie

Hello Karen,

Sorry to hear about this and thanks for taking my call to get more information.

Your feedback will be passed onto our picking team and DPD.

Appreciate your understanding in the matter & Happy Christmas.

Kind Regards,
William
Pharmadirect.ie

Review of AppliancesDelivered.ie

Review of Home Store + More

Review of Lenehans.ie


Rated 5 out of 5 stars

Excellent as always to buy from

Excellent as always to buy from. Prompt delivery and items great quality. Thanks

8 July 2024

Reply from Lenehans.ie

We're thrilled to hear that you had a great experience on our website. Thank you for the 5-star review!

Kind regards,
Lenehans

Review of PartyWorld