Absolutely delighted with my new boots, brilliant value on sale and I also loved the way they came packaged in with beautiful handwriting for my name and address. It felt like a gift and I would defin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought fabulous boots, delivery within days, no issue with anything. Love this shop both online and in store, lovely people to deal with and gorgeous range of both footwear and bags.
Company replied
I found boots not stocked elsewhere, so it’s always nice to have something a little different! They were delivered securely packaged and promptly. I’ll be keeping an eye on this website in the futur... See more
Company replied
Super fast delivery , this is not a criticism but a little hand written note of thanks would be a nice touch in the shoe box.Otherwise great service.
Company replied
Company details
- #11 of 20 best companies in Shoe Store
- #2 of 3 best companies in Handbags Shop
Written by the company
Lusana Shoe Boutique established in 2017 is based on Church, Street, Athlone, Co Westmeath. We stock a range of ladies casual and occasion footwear from a variety of well known brands. Our brands include ASH, Back 70, ALEO Bags, Paul Green, Hispanitas, LODI, Marco Moreo, Marian, NeroGiardini, Pedro Anton, Wonders and Le Babe. We also stock a wide range of handbags in store. Our online store is selling online since 2017 and we deliver nationwide.
Contact info
Church Street, N37 E793, Athlone, Ireland
- 090 6433425
- yvonne@lusanashoes.ie
- lusanashoes.ie
4.9
Excellent
510 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Amazing service
Amazing service, delivery was so quick and the shoes were stunning. Will be returning again
13 August 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Karen, we really appreciate it. Thanks for shopping with us.
Smooth and quick online order
Smooth and quick online order and delivery. Very good experience.
Product came as described, protected with extra paper inside. Highly recommend.
6 August 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Lily, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Beautiful shoes
Beautiful shoes, online purchase but got helpful advice on colours over the phone, prompt returns process/refund
5 August 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Top class quality
My cross body bag is beautiful lots of room and the quality is second to none.
1 August 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Betty, we really appreciate it. Thanks for shopping with us.
Excellent service 🤩
11 July 2026
Reply from Lusana Shoe Boutique
Thank your for the 5 star review Anna, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Caroline, we really appreciate it. Thanks for shopping with us.
Speedy delivery
As usual my order arrived very quickly. Unfortunately I am finding the Hispanitas sandals rather uncomfortable, but I suppose that is the hazard of buying footwear without first trying them on.
29 July 2026
Reply from Lusana Shoe Boutique
Thank you for the 4 star review Julie, thanks for shopping with us. Hopefully, the sandals will be more comfortable after a few more wears.
Great information given prior to sale
Great information given prior to sale - fast delivery - happy with my purchase.
27 July 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Dee, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Roksana - we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with Lusana Shoe Boutique.
Delivery really quick excellent…
Delivery really quick excellent customer service and l am delighted with my purchase
20 July 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Speedy delivery
7 July 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
I ordered wrong and it was so easy to…
I ordered wrong and it was so easy to send back wrong size and get right one Yvonne was very helpful.
20 July 2026
Reply from Lusana Shoe Boutique
Thanks for the 5 star review Sandra, we really appreciate it. Thanks for shopping with us.
I ordered these sandals for an occasion…
I ordered these sandals for an occasion and one sandal was bigger than the other ( perhaps from being tried on in the shop) however as I needed them I had not time to send them back .
Would not order from this shop again .
7 July 2026
Reply from Lusana Shoe Boutique
Very disappointed to see that you were not happy with our service. It was unfortunate that you hadn't time to return the item prior to your event. I know the particular style that you ordered can run a little large so maybe that was an issue on this occasion. Thank you for your feedback.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Prompt efficient and professional…
Prompt efficient and professional service, thank you :-)
13 July 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Excellent selection of brands and super…
Excellent selection of brands and super price in the sale. Fast delivery
7 July 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
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