Lusana Shoe Boutique Reviews 

493
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service, often receiving their orders the very next day or within a few days. People are delighted with the products, highlighting their excellent quality, comfort, and beautiful designs. The overall service is frequently described as efficient, trouble-free, and easy to use, whether shopping online or in-store. Customers appreciate the secure and beautifully packaged orders, often noting a personal touch. Many reviewers also commend the wide selection of unique items and the helpfulness of the staff with queries.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and fast delivery times.... See more

Product

People report positive experiences with product, consistently praising the high quality and comfort of items... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fabulous,... See more

Quality

Reviewers mention positive feedback about quality, frequently praising the high quality of shoes, with many... See more

Order

Customers had positive experiences with order, highlighting the ease and speed of the ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely delighted with my new boots, brilliant value on sale and I also loved the way they came packaged in with beautiful handwriting for my name and address. It felt like a gift and I would defin... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery , this is not a criticism but a little hand written note of thanks would be a nice touch in the shoe box.Otherwise great service.

Company replied

Rated 5 out of 5 stars

I found boots not stocked elsewhere, so it’s always nice to have something a little different! They were delivered securely packaged and promptly. I’ll be keeping an eye on this website in the futur... See more

Company replied

Rated 5 out of 5 stars

Bought fabulous boots, delivery within days, no issue with anything. Love this shop both online and in store, lovely people to deal with and gorgeous range of both footwear and bags.

Company replied


Company details

  1. #11 of 20 best companies in Shoe Store
  2. #2 of 3 best companies in Handbags Shop

Written by the company

Lusana Shoe Boutique established in 2017 is based on Church, Street, Athlone, Co Westmeath. We stock a range of ladies casual and occasion footwear from a variety of well known brands. Our brands include ASH, Back 70, ALEO Bags, Paul Green, Hispanitas, LODI, Marco Moreo, Marian, NeroGiardini, Pedro Anton, Wonders and Le Babe. We also stock a wide range of handbags in store. Our online store is selling online since 2017 and we deliver nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

493 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(493)

146 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lodi shoes x2, very happy . Would recommend

Lodi shoes x2. Spanish made , leather. Excellent quality comfortable ,.arrived safe & sound , nicely packaged.

29 June 2026
Lusana Shoe Boutique logo

Reply from Lusana Shoe Boutique

Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana.

Rated 5 out of 5 stars

Service very good… website easy to…

Service very good… website easy to manage, stock fab … delivery prompt, gem of a shop .

29 June 2026
Lusana Shoe Boutique logo

Reply from Lusana Shoe Boutique

Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana.

Rated 5 out of 5 stars

Great service, at fair price

Got the shoes i was looking for at a great price, and the service was very good. A very positive experience.

24 June 2026
Lusana Shoe Boutique logo

Reply from Lusana Shoe Boutique

Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.

Rated 5 out of 5 stars

Would recommend Lusana Shoe Boutique

My new sandals arrived promptly and beautifully packaged.
Thank you for an excellent service .

22 June 2026
Lusana Shoe Boutique logo

Reply from Lusana Shoe Boutique

Thank you for the 5 star review, we really appreciate it. Thank you for shopping at Lusana.

Rated 5 out of 5 stars

Super quick delivery great service

Super quick delivery great service

18 June 2026
Lusana Shoe Boutique logo

Reply from Lusana Shoe Boutique

Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.

Rated 5 out of 5 stars

Fast hassle free delivery

Fast hassle free delivery, this is my second purchase in as many weeks, will buy from this company again.

2 June 2026
Lusana Shoe Boutique logo

Reply from Lusana Shoe Boutique

Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.

Rated 5 out of 5 stars

Excellent customer service

So happy with the excellent customer service and speedy dispatch of my shoes, they are a perfect match for my outfit.

18 May 2026
Lusana Shoe Boutique logo

Reply from Lusana Shoe Boutique

Thank you for the 5 star review Paula, we really appreciate it. So glad the colour match was good for your outfit. Thanks for shopping with us.

Rated 5 out of 5 stars

Excellent service

Excellent service. Shoes arrived 3 days after order.

18 May 2026
Lusana Shoe Boutique logo

Reply from Lusana Shoe Boutique

Thank you for the 5 star review Mary, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.

Rated 5 out of 5 stars

Very easy to navigate website

Very easy to navigate website . Quick delivery by An Post

13 May 2026
Lusana Shoe Boutique logo

Reply from Lusana Shoe Boutique

Thank you for the 5 star review Ann, we really appreciate it. Thanks for shopping with us at Lusana Shoe Boutique.

Rated 5 out of 5 stars

Prompt Delivery Service ....

Prompt Delivery Service ..... Thank You

12 May 2026
Lusana Shoe Boutique logo

Reply from Lusana Shoe Boutique

Thank you for the 5 star review Sandra, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.

Rated 5 out of 5 stars

Very happy with items

Very happy with items , I will definitely be buying again and the very prompt delivery is definitely a bonus 👌🏼

6 May 2026
Lusana Shoe Boutique logo

Reply from Lusana Shoe Boutique

Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.

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