Nikita was helpful and followed through…
Nikita was helpful and followed through with her resolution. Octopus energy is one of the most accessible energy companies at the moment and the customer service is always top notch.
United Kingdom
Review of Octopus Energy
Nikita was helpful and followed through with her resolution. Octopus energy is one of the most accessible energy companies at the moment and the customer service is always top notch.
Review of Vodafone UK
Alex provided outstanding service throughout. He was friendly, attentive, and went above and beyond to make sure everything was taken care of. Nothing was too much trouble, and his professionalism made the whole experience stress-free. Highly recommend!
Reply from Vodafone UK
Review of Novocoupons
Review of Perfume Oasis
Quick dispatch and also the cheapest supplier for the perfume I wanted. Will buy again in future
Review of POT GANG
Ordered on the 22nd, got notification of it being "sent" on the 24th. After 8 days of tracking saying "we're expecting it", I accepted that it wasn't going to be sent and requested a refund and cancelled the subscription. You always get a reply on whatsapp but I'm just really disappointed because I was excited to try it.
Review of Etsy
Do not use Etsy, they're only interested in your money. There's always an excuse as to why they're charging. Recently my orders were delayed because of the couriers (Xmas time). I used etsy's labels, followed everything, and without consulting me they refunded all of the orders that were delayed (some of them were delivered later but the tracking never updated), and now they made me lose my sale item and want ME to pay for their refund. I've deleted my shoo, Etsy doesn't care for the sellers
Review of Etsy
Do not use Etsy, they're only interested in your money. There's always an excuse as to why they're charging. Recently my orders were delayed because of the couriers (Xmas time). I used etsy's labels, followed everything, and without consulting me they refunded all of the orders that were delayed (some of them were delivered later but the tracking never updated), and now they made me lose my sale item and want ME to pay for their refund. I've deleted my shop, Etsy doesn't care for the sellers, only want their money. They're now ignoring my emails and won't let me close my shop because I have negative balance, which they're the ones that made me be in negative balance since they refunded the buyer without consulting me whatsoever and then the buyers kept my item and etsy kept my money. Thieves!
Review of Well Pharmacy
My prescription is never late, Well+ sends reminders to the GP and to myself. You can choose the date you need your medication for. It's free and convenient. I'll keep using for my non urgent requirements :)
Review of Everyone Active
Well.. I was going to leave a good review, until... this last monday. Leisure centre is trying to make as much money as possible at the cost of over booking people. This is regarding the outdoor lido. There was about 550 people there today, and they don't have capacity for this. You couldn't move at all in the pool. You couldn't stretch your arms without slapping anyone, let alone swim or play with the kids. The blue slides are okay, but the green one... it's ridiculous. You don't slide. You need to keep pushing yourself, you stop in the middle of it. Also, the splash area for some reason keeps stopping every 5 minutes. Kids are there playing and suddenly water gets shut off. What's the point? And really, it was too overwhelming with so many people in the pool. Horrible. Changing rooms were also dirty and outside changing facilities by the splash area are not fully working as 2 out of 3 doors ate broken and one of them hasn't got a handle on the inside, I almost got locked there. It takes more than 20min to get inside and they make you come out 5min before your session ends. Not impressed for the price for 3 hours. (Not really 3 hours after all).
Reply from Everyone Active
Review of Dupeshop
It shows me things that are not the same as what I was looking for. Lost the purpose
Review of 247 Blinds
I've ordered perfect fit blinds and I love them! They took about 2 weeks to arrive. I bought the £10 insurance just In case I made a measuring mistake. The curtains were perfect but I had chosen the wrong bracket sizes. I messaged them on online chat and they sent me new ones straight away, no charge, and it arrived next day! I love the look and quality is good and easy to assemble once you get the hang of it. Make sure to read the instructions!
Review of Burger King
Their food halved in size and prices went up! A whopper used to be expensive but it was quite big! I didn't mind paying the price as it was much bigger than McDonald's for example. But now? The price has increased and it's almost smaller than McDonald's! Shame on your for stealing people!
Review of Etsy
As a seller, Etsy support is the most hideous thing I've ever seen. They charge gigantic fees for the sales you make but offer no support whatsoever. They charge you fees on postage (even though you don't profit from it). To avoid these fees you have to buy postage directly through Etsy but guess what... they have only 2 or 3 services of postage you can use which are not suitable for my product.
If a buyer gives you a bad review or harasses you - etsy won't help. I had 2 customers trying to get money back out of me - one of them I had tracking proof and signed delivery recorded and they wanted money back saying they didn't receive it. Others wanted money back without sending the item back. - Bear in mind I sell perishable items, so it's not like I would be able to re-sell my items. Etsy only said, "Well you might want to choose to refund them so they don't open a case against your shop." .... Well great, I will work for free for Karen customers then! Thanks for taking my money from the items I sell and not offering any support in return!
Review of Royal Mail
Royal mail is loosing its customer service. I called at 5.30pm, waiting for over 50min only for the automatic to say at 6.30pm "we have now closed, call back in office hours" and turning off the call! I DID CALL IN OFFICE HOURS AND WAITED NEARLY AN HOUR JUST TO BE HANGED UP ON. The next day delivery GUARANTEED BY 1PM was not delivered, costing me a very important client. Claims don't get a reply and no help offered !
Review of Flash Rewards UK
Complete bullsh*t! They make you do surveys, download games and then they send you a message (even though I chose not to receive text messages), and ask you to call a "free number" to get your code for an amazon card. You call it and the number states that its a premium number and you'll be charged! Be careful its a SCAM!
Reply from Flash Rewards UK
Review of Octopus Energy
Shantel was helpful and knowledgeable about my queries. Thanks very much
Review of CompareBreakdownCover
Most rubbish service I've ever had! Left me waiting for hours, didn't care about me or my family not having no where to go. Told me to take a taxi if I couldn't wait! Cancelled my pick up 3 times! Total rubbish. Hence being so cheap! Getting a proper breakdown cover this year
REPLY TO CHARLIE: There's no point in sending you anything because nothing will be done. The bad service was already provided and my holidays were already ruined. Just avoid this company
Reply from CompareBreakdownCover
Review of Interflora Portugal
Review of Shopsta
I wasn't here this was coming from overseas.. and there was a delay on delivery. Although, Megan did her best to turn the situation around and to make me a happy customers.
Many thanks
Reply from Shopsta
Review of AliExpress
AVOID THEM. THEY KEEP YOUR ITEMS AND YOUR MONEY. CUSTOMER SERVICE IS RUDE AND THEY DON'T CARE. DON'T WASTE YOUR MONEY WITH THEM, THEY'RE THIEVES. ----------‐------------- One of 2 items didn't arrive, I requested refund, they say I can't prove i didn't receive it! How can send pictures of something I didn't receive?? They then kept asking for a statement of the post office, so that they could write that an item was missing from my order. How will post office know whats inside?!?!