It could have been a 5 star rating
I have found in recent years that Aviva is best value for cover and good online related discounts. I did not rate at 5 because their renewal reminder increased property value 16% in the year and the premium went up a good bit. I ended up renewing through an online broker with Aviva for the same cover for €200 cheaper than renewal price and a slightly smaller property valuation increase that was more realistic
Reply from Aviva Insurance Ireland