gifts.ie Reviews 

43,125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,435 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently emphasize the remarkably fast delivery service, noting that packages arrive promptly and are always carefully prepared for special occasions. Buyers are particularly impressed by the extensive selection of brilliant, top-class products, praising the wonderful quality of everything from greeting cards to custom hampers. Shoppers also find the website extremely easy to navigate, making the overall process of ordering and customizing unique presents completely seamless and stress-free. However, some customers also noted occasional issues, such as minor delivery delays overseas, difficulties with updating shipping addresses, or small errors on personalized items.

What people talk about most

Product

Customers had positive experiences with product variety and quality, expressing high satisfaction across a... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Service

Consumers find service to be exceptionally positive, praising the reliable, efficient, and fast delivery... See more

Order

Reviewers highlight positive aspects of order, frequently praising the fast service, excellent product... See more

Quality

People report positive experiences with quality, praising the excellent products, extensive choices, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order was perfect as usual , i wouldn't expect anything less from this company . I can't praise them enough . I ordered a personalised towel and blanket for my new granddaughter and re... See more

Rated 5 out of 5 stars

I just love to buy all my personalised cards from gifts.ie, they never disappoint. They arrive so quickly and are always carefully prepared and dispatched. It's so nice to be able to buy from an Irish... See more

Rated 5 out of 5 stars

Love this website, i particularly like the fact you can build your own hamper and put as much or as little in as want! It got delivered next day by courier could not be happier with my gift!

Rated 5 out of 5 stars

Fantastic company. Ordering from them for years and wouldn't go anywhere else. Very helpful, customer service is fantastic. Products are always brilliant and delivery to co kerry is next day. I have n... See more


Company details

  1. #2 of 38 best companies in Gift Shop
  2. #1 of 6 best companies in Candy Store
  3. #1 of 10 best companies in Corporate Gift Supplier
  4. #1 of 6 best companies in Gift Basket Store
  5. #1 of 3 best companies in Promotional Item Store
  6. #1 of 4 best companies in Wine Store

Written by the company

We are Ireland's favourite online gift shop offering a fast and reliable gift delivery service since 2000! Based in Dublin, we are a 100% Irish-owned local business. Tried and trusted - with thousands of happy customers & gift recipients. Flat shipping price - we offer a low flat shipping price to anywhere in Ireland! Thanks for stopping by, please feel free to contact us if we can assist in any way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

43K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(43,125)

2,246 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I'm concerned right now

I'm concerned right now. I ordered a gift to be dispatched on Friday with a presumable Saturday, 8/22 delivery. I received a change of status email when the item was supposedly dispatched, but the tracking link in the email is broken. And the recipient has not let me know she received the gift. I emailed gifts.ie but have heard nothing. Hope this is all resolved come Monday!

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Had a small issue with recently with an…

Had a small issue with recently with an order. Once I contact Rosie it was fixed within 24 hrs. Very happy with that resolution offered and would definitely buy from again since the customer service is of a high standard. Thanks again Rosie

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful service, great products

Wonderful service, great products, love the personalization of gifts, my mother was overwhelmed with her 85th birthday gift and fresh exquisite flowers. Delivery service was on time and delivered within the 1 hour window with updates.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Personalised Gifts

Hey there,

I just wanted to say a huge thank you to you and your team. I ordered some personalise photo items on Friday afternoon at 1:45pm. The delivery time for the items was 1-2working days. By 9:30am in the Saturday morning i was opening my parcel and everything looks fantastic. Thank you again for the quick turn around with this.

Kate

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service from Rosie…

Outstanding customer service from Rosie and Claire. My first package was incorrectly delivered. I contacted customer service and explained. As the package couldn't be retrieved,a replacement was immediately sent out.
I would highly recommend this Company for choice,price and amazing staff. Thank you so much.

28 July 2026
Unprompted review

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