Malk

United Kingdom

Reviews

Review of London Lash


Rated 3 out of 5 stars

Great product but unnecessary delivery problem

The product is great, very nice indeed purchasing online was extremely easy. Delivery was swift, however I was surprised that the product and type of delivery service was one that needed to be signed for, as this caused me problems with evri, that wasn't necessary if it wasn't something that needed to be signed for, as my courier person could have just left my parcel inside my parcel box. Plus I wasn't the person that signed for the item the courier person did, so is that option really necessary? Just please allow the courier to produce you with photographic evidence of the product having been delivered. That would make the delivery service so much easier. Thank you.

29 June 2026

Reply from London Lash

Hi,

Thank you for taking the time to share your feedback. We're delighted to hear that you love the product, found ordering easy, and that your parcel arrived quickly.

I'm very sorry that the delivery process caused you inconvenience. Having looked into your order, I can confirm that it was sent using an Evri service that does not require a signature. Based on the size of your order, the parcel should also have fit through your letterbox, and this service would normally be completed with photographic proof of delivery.

Unfortunately, your delivery experience didn't reflect the service that should have been provided. I'd like to investigate this further with Evri, so I'll be reaching out to you directly to gather a little more information.

Thank you again for bringing this to our attention.

Your feedback is greatly appreciated, and We hope to have the opportunity to provide you with a much smoother experience next time.

LLP x

Review of John Lewis


Rated 5 out of 5 stars

Great

Fantastic service finding what I was looking for via the website was easy. Delivery was swift and easy and the delivery persons was efficient and friendly.

4 June 2026

Review of Muzikkon


Rated 3 out of 5 stars

Incomplete order

I received my order it was very well packaged and well protected thank you for that, I was pleased to see that. This is truly a beautiful harp, it's as light as a feather the lightest harp I have ever handled I was surprised by that, however, it was supposed to include a spare set of strings with it, it is shown advertised as such, but it was NOT included with this harp, I immediately emailed the seller after opening the parcel and discovering this, but until now the seller has not responded to my email, by completing my order of sending me my missing replacement nylon strings, and making my order complete, closed and finished with. What a shame and a disappointment, as this kinnor harp was purchased to be given as a special gift, for my niece to start off her musical journey with.
Also fyi, in regards to the recommended notes tuning of this type of harp, it does not coincide with the order and placement of the strings so you may want to change the print of what is advertised on your website or not bother at all, is what I suspect will be your attitude to this tidbit of information considering you see the harps everyday at your shop or warehouse.

15 May 2026

Review of Sakertool


Rated 1 out of 5 stars

Temu with a different name

I thought this company was based in the UK in Staffordshire, WS11 8AA to be exact as shown on their website, that right there is the 1st DECEPTION. Instead my tracking number and order was dispatched from CHINA with my order received 12 days later with items missing, and my order incomplete. On the website it states that they will reply to our emails within 12 hours I emailed Saker it's been over 12hrs and I still have not had a reply back, for them to rectify my order.  This company is basically like Temu selling all items that have been on the market for a while. I thought saker were the creator of their products which was why I ordered from them, if I'd known this beforehand I would have just purchased the same product from Amazon and I would have received it in 2 days and received more than I had received, from this company.

16 March 2026
Unprompted review

Reply from Sakertool

Dear Malk,
We sincerely apologize for the issues you have encountered with your order and for our delayed response. We’re sorry for the delay in communication. Your emails were not intentionally overlooked, and our team will contact you directly as soon as possible.

We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team

Review of BTArtboxnails


Rated 5 out of 5 stars

Brilliant

Great service as per usual, fast delivery, the quality of their products are outstanding, the best and the shades are made to suit all race, and complexions, I truly do love them as well as the price.

28 February 2026

Review of Spell Beauty


Rated 5 out of 5 stars

Fab!

Great service as always, speedy delivery great prices. Overall excellent, thank you.

27 February 2026

Review of eBay


Rated 1 out of 5 stars

Lies and deceit

I'm fed up of purchasing an item from a seller who is shown as being based in the UK but their NOT. eBay really needs to do something to stop this deception from happening, vet the seller, conduct checks on them, making sure their location and registration identification etc is bonafide and fully genuine. I purchased a product from a seller who claimed to be based in Manchester eg after I placed my order, I looked at the address, the address is in a field. 8 days later I received my parcel and it was clearly from china.

21 January 2026
Unprompted review

Review of eBay


Rated 1 out of 5 stars

Lies and deceit

I'm fed up of purchasing an item from a seller who is shown as being based in the UK but their NOT. eBay really needs to do something to stop this deception from happening, vet the seller, conduct checks on them, making sure their location and registration identification etc is bonafide and fully genuine. I purchased a product from a seller who claimed to be based in Manchester eg after I placed my order, I looked at the address, the address is in a field. 8 days later I received my parcel and it was clearly from china.

21 January 2026
Unprompted review

Review of Sky


Rated 1 out of 5 stars

Shocking and deceptive

Sky are crooked, they are thieves. I have been paying my sky package account manually for many years, I discovered that once again they have taken two payments from my bank one that I paid and they applied as well. But instead of them doing the right and decent thing by returning that extra payment back to my account immediately, they knowingly tried to deprive me of my money with the intention to keep my funds and put it down as credit to my January's payment without notifying me, or even giving me the choice. I'm pissed. I've been with sky since 1996 when sky 1st came to the UK when it was analogue, but after this disgusting deceptive behaviour, I am seriously considering closing my account permanently. I do not like dishonesty this act by them is clearly that. Beware of who you're doing business with, definitely in today's era.

1 January 2026
Unprompted review

Reply from Sky

Hello Malk.

Thank you for taking the time to share your experience. I’m genuinely sorry to hear how upsetting and disappointing this situation has been for you especially after being a customer for so many years. You should never be left feeling that payments have been taken incorrectly or that your money is being held without clear communication or consent. That’s not the level of transparency or trust you deserve.

The duplicate payment you described and the way it was handled clearly fell short. You should always be informed, given a choice, and refunded promptly when an error occurs. I completely understand why this has left you feeling frustrated and questioning your long‑standing relationship with us.

We want to put this right.

You can get in touch with us by using these links:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts, we’re here whenever you need us.

Thanks, Jillian

Review of Richer Sounds


Rated 5 out of 5 stars

Great service

From a 1st time customer I ordered on the 26th and received it on the 28th with no problems at all. Finding what I was looking for on the website was easy as well as the whole ordering process, at such a great price. I will order again if and when need be. Thank you.

26 December 2025

Reply from Richer Sounds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Review of BTArtboxnails


Rated 5 out of 5 stars

Returning customer I am pleased.

Ordered on the 30th received on the 9th, in time for my event. That's pretty quick considering where it's travelling from to me here in the UK. I love this brand because they are fantastic quality, they look superb at a great price. I am completely satisfied with my order. I will order again.

30 November 2025

Review of Gear4music.com


Rated 5 out of 5 stars

Superb LuteHarp

G4M are always my go to instrument suppliers, I have purchased a few items from them over the years, with this being my latest. I love my new Lute Harp, the sound quality that comes out of it, is truly sublime, the sound is deep and powerful that really does resonate, I absolutely love it. It's just what I had been looking for sound wise, plus it's not too big and not too small, and it has a nice weight to it. This is my 1st nylon string harp, as I already have lyre harps, but with steel strings. However, with regards to this, this is really a beautifully crafted instrument. Thank heavens for the string note labels on the spares, as I would not have had a clue, as to what notes to tune these strings to, as that had needed to be done, when I received my new instrument. I will cherish this instrument for years to come. Another fantastic service overall yet again G4M, thank you.

23 September 2025
Unprompted review

Review of DPD Local


Rated 5 out of 5 stars

Great service

Luckily where I live and the drivers that cover my area, I've never had any problems with them, they are very pleasant and well mannered. My deliveries has been on point on time on the scheduled date when it's meant to be. Better than royal mail when it comes to delivering my parcels, that's for sure rm are shocking, a law unto themselves

9 May 2025

Review of Merach US


Rated 1 out of 5 stars

1st time customer experience never again

I wish I had checked, trustpilot before going ahead and doing business with this company by purchasing from them, I normally do it beforehand, but I hadn't on this occasion. This company deceived me from the gekko. Plus a staff member as well as the product advertisement told me the upgraded stepper/climber would have height altering plates it doesn't, then they go and sent me a defective equipment. Then that same staff member comes out and offers me an insulting compensation fee amount, considering the price I've paid for this equipment, I have not heard from them since and still nothing. Steer clear of this company, the company is a rip off merchant and highly deceptive. The product advertisement and what you receive isn't necessarily what you will get when it arrives, and when you do receive it and start using it, it may be defective, and the support, even though you apply and have the extended warranty may well be highly lacking, if you receive any support at all. The American site and staff have NOT responded to any of my emails AT ALL, shocking piss poor service. Do not do business with this company they are the appalling, shocking experience for a first timer doing business with this company, never again. Always check trustpilot 1st, before ever considering doing business with a company it will save you the headache, frustration and disappointment. Otherwise you may pay for it later, due to the lack of customer support.

20 July 2025
Unprompted review

Reply from Merach US

We are very sorry to hear about your experience and sincerely apologize for the frustration and disappointment it caused. We completely understand how upsetting this must have been and truly regret that your expectations were not met.

Thank you for taking the time to share your feedback.

— Merach Customer Service Team

Review of IronmongeryDirect


Rated 5 out of 5 stars

Good quality

First time customer. I received my order super quick the quality of my product is brilliant especially my door pull fantastic quality with a little weight and all respectably priced. Looking for what I was after on their website was easy with no problems at all. When need be I will order from you again. Thank you.

26 May 2025

Reply from IronmongeryDirect

We're delighted you had a positive first experience! It's great to hear the website was easy to navigate and that you received your order quickly. We're so pleased you appreciate the quality and value of your door pull. Thank you for your future business!

Review of Robert Dyas


Rated 5 out of 5 stars

1st time customer

I had a great 1st time online customer experience. Looking for what I was after via their website was really easy, then I made my purchase. I received my order very swiftly with no problems whatsoever. I am ecstatic with my purchase it is truly fantastic, and will last a lifetime I'm sure.

19 April 2025
Unprompted review

Review of RAC Car Insurance


Rated 4 out of 5 stars

Great service

RAC insurance, breakdown and home start are great, I've been with them for many years, I've had no problems with them. The only negative I will say is that they really need to check the reviews that's been left about the MOT online at one of their local approved garages that they keep sending me email about advertising them, the reviews for those garages are horrendous, because of that I choose never to use them.

15 April 2025
Unprompted review

Review of Blackcircles.com


Rated 3 out of 5 stars

Delivery confirmation would be greatly appreciated

Easy to select and purchase 4 new tyres I was after via the website, but I received no confirmation that my chosen fitter had received my tyres. Because of this, when the day arrived for me to get my tyres fitted, I could not recall if I was to receive some form of contact from the fitter's, to let me know that my tyres had arrived and is ready and waiting for me to turn up to get them fitted. I had to ring black circle and a nice man confirmed it was there and ready for me to go ahead and complete the whole process.

4 March 2025

Review of Posturite


Rated 3 out of 5 stars

Hmm!

To search for what you're looking for on their website is super easy, that part was absolutely fine. However, I did not receive any notification that my parcel had been dispatched, or given any details about which courier would be delivering my parcel plus tracking details. I kept looking at my order progress to see if there was any update but no change, even to this day the 11th March it's still showing as order processing. On the 6th March, I had an appointment to attend, I was running a tad late but lucky for me I was home, when parcelforce was knocking on my front door and handed me my order, otherwise I would have missed the delivery. So I'm not too impressed by that, definitely from a large long serving company such as Posturite, I had expected better in that area.

28 February 2025

Reply from Posturite

Good afternoon,

Many thanks for taking the time to leave us a review. We're disappointed to hear your experience with us wasn't up to standard. If this has not been resolved can you please email us at support@posturite.co.uk with your ORD or DEL reference?

Kind regards,
Imogen

Review of The Range


Rated 3 out of 5 stars

Hmm! Limited information provided

2nd time returning customer, after many many years. But this time when I placed my order, I was sent an email notification that my order has been dispatched, great but apparently they sent my parcel out without the option for it to be tracked, so I was not able to view its current location or update via royal mail. Thankfully my order hadn't become misplaced, and I was home, when it had been delivered to me, I received my parcel safe and sound four days later. But I was disgusted and concerned that they didn't go for the tracked option? When sending out my order, even though they were able to send me an email hours later telling me my order had been delivered?

13 February 2025