Do NOT SHOP ON THIS WEBSITE
8⁷Do NOT SHOP ON THIS WEBSITE. DISGUSTING SERVICE. I NEVER RECEIVED MY ITEM AND THEY REFUSED TO REFUND OR REPLACE MY ITEMS. I HAD TO GET A CARD CHARGEBACK FROM PAYPAL. ALIEXPRESS IS A DISGRACEFUL COMPANY. THEY LIE, DELAY AND FINALLY NEVER RECTIFY DEFECTICE PRODUCTS, PRODUCTS WITH FAKE DISCRIPTIONS AND NEVER REFUND ITEMS NEVER SENT, OR SENT WITH FAKE EVRI TRACKING ID. JUST AVOID.
Do NOT send me replies that are UNTRUE. You CLOSED the case because you were required to reply to PayPal by the 8th April. You CHOSE NOT TO REPLY, BECAUSE YOU KNEW THERE WAS A CHARGEBACK HAPPENING, SO YOU LET PAYPAL PAY ME BACK, RATHER THAN YOU GIVE ME MY MONEY BACK OR SEND REPLACEMENT RUGS. The case is STILL MARKED CHARGEBACK IN PLACE, SO CAN'T RESPOND. SO, MISS ME WITH YOUR BS. I advise people NOT TO SHOP ON THIS SITE AS THEY WILL NOT GIVE YOU YOUR MONEY BACK FOR FAILED OR FAKE TRACKING NUMBER PARCELS CLAIMED TO BE SENT, BUT NOT RECEIVED..
I read your email and I'm DISGUSTED with your response. You said, 'we found that you previously reported not receiving the package but did not initiate a refund request for this order' YOU STOPPED ME FROM DOING SO.. YOU SAID I HAD TO GO TO EVRI AND DEAL WITH THEM. YOU LEFT ME NO OPTION TO GET A CHARGEBACK, AND THEN FROZE THE ORDER. I EMAILED YOU THE CONVERSATION I HAD WITH EVRI WHERE THEY STATED THE PARCEL WAS LOST. YOU ARE CHARLATANS. YOU SENT TWO ENVELOPES AND TRIED TO MAKE OUT ONE WAS THE RUGS, WHICH YOU KNOW WERE TOO BIG TO FIT IN THE LETTERBOX. I EVEN ASKED FOR A REPLACEMENT AND WAS TOLD SINCE I WAS SEEKING A CHARGEBACK THATS NOT POSDIBLE. SO, YOU CAN SHOVE YOUR EXPLANATIONS. I'D ADVISE ANYONE DEALIMG WITH THIS COMPANY TO CEASE AND DESIST AS THEY'RE NOT HONEST BROKERS,UNHELPFUL IN AN ISSUE WITH MISSING OR FRAUDULENT POSTAGE TRACKING DETAILS. AND THEY'VE INCREASED THEIR PRICES SO IT'S NOT WORTH BUYING FROM THEM, ESPECIALLY AS THEY CHARGE POSTAGE, VAT AND CUSTOMS CHARGES. AVOID LIKE COVID!
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