Betsy

Different pair of shoes delivered to that ordered. Not Leather, higher heel, different top design. Took a long time to arrive. I immediately requested refund. Was offered 50% off. Refused that and was immediately told that a full refund was on the way and to keep the shoes. Very disappointed and won't bother with them again.

Prospective customers should look at Companies House before using this Company. The director running this business was also a director of Feel Warm Glazing Ltd (Company number 10159842), which entered voluntary liquidation in August 2026 owing substantial debts to consumers, employees, suppliers and HMRC. The customer testimonials displayed on TekFab UK website are cherry-picked from that failed business entity. The photographs of projects are not the projects of TekFab UK. Check the public insolvency and director registry records to verify this trading history yourself.

Ordered Sat lunch time expected deliver wednesday, received Sunday afternoon. Great job!

Fabulous Company. Great communication, delivered when they said they would, wonderful delivery LADY!
A company that does what it says it will do is all too rare. Well done

The FMB markets itself as a consumer safeguard, yet its funding, incentives, and processes often align more closely with the builders than with the clients who rely on the badge.

My experience with the Federation of Master Builders (FMB) has been extremely disappointing, and I feel it’s important to warn other homeowners before they rely on the FMB badge for reassurance.

Many of the glowing reviews for FMB‑registered builders come from members who prominently display the logo on their websites. In my case, the membership badge gave a false sense of security. The vetting appears superficial, not regularly updated, and does not guarantee that a builder follows the guidelines or has a better track record than a non‑member.

When issues arose with my “Master Builder,” I attempted to use the FMB dispute process. Unfortunately, the builder went into liquidation before even responding to the FMB. The FMB gives builders two weeks to reply in a dispute, leaving customers stuck in limbo with unfinished work and no meaningful support. Once the builder collapses, the FMB offers no protection or recourse.

What became clear is that the FMB is a trade association, funded by builders, and its processes seem to reflect that. In my experience, it offered no practical protection for the client and no enforceable standards. The system feels fundamentally biased toward the builder rather than the homeowner who trusts the badge.

Based on my experience, I would strongly caution anyone against assuming that FMB membership provides real assurance, guarantees, or accountability. It did none of those things for me.

They turned up on time and were very charming.
They drivers deserve 5 stars, but the company asks for you to get back to them with any additional information which they don'r bother to reply to, so had to go through the Range again to get additional info on the collection.

I set up a cash ISA and wanted to transfer an ISA in asap. I did the form online myself and heard nothing. I checked with the bank the money was being transferred from. they had no trace of it. I phoned the Leeds B/S and was told that the ISA i was trying to transfer was not a cash ISA (IT IS!) Where was my email to say there was a problem? You sent a letter! Who sends letters?
The guys on the phone are helpful and polite (the reason you got 2 stars) It seems i might have missed a 0 from the account number, Ok my fault, the CS did an electronic trf for me (something which i was unable to do myself as i can with every other Financial institution I deal with/ the second trf request also failed. Where was my email? You sent a letter. Each time, and this happened about 4 times and I had checked the Sort code, account number of the account the money was in and each time it came back (apparantly) as not a cash ISA. And each time you sent a letter!
I had to chase both sides of this transaction each time. Leeds would not let me talk to a manager, they would not talk to UBL. So I raised an electonic transfer to another Fin Inst.using exactly the same information I had given to Leeds BS and it i got an instant email that it was underway and it happened in 5 days (with an email when it hit my account. It might be that the other Fin A/c was at fault, but it is the way Leeds handled it that i am annoyed about. Today i got another letter telling me that the trf failed, 2 days after it had been done to another provider.
What are you playing at? CS is more that polite, personable people. Timelines and a willingness to investigate a problem would have made all the difference. Very disappointed.

I ordered from Homebase. Never heard another word. I contacted you via chat and DM the day before the last day for arrival. Chat was unavailable, no one answered, I was told I would get an email response, never did. DM have no idea about timeliness and I never got a response. I waited in on the 30th April, no delivery, during the day chat said it was on track for 1st of May and then cut me off when I said the tracking still said 30th april. It never arrived. I wrote to your CEO as this was my only other option, no response. I told DM to cancel the order. I heard nothing so I asked PayPal for a refund which I got immediately. Then on the 3rd May I got an email saying my delivery was on track for 30th of April, you couldn't make it up. I got emails from the delivery company saying they had the parcel and it would be delivered on the 6th. I messaged them back to tell them not to deliver and that the order was refunded. They ignored both messages and delivered anyway at 10.30 PM, which is unacceptable anyway. I did not answer the door, I never would at that time, and the driver simply left 2 pieces of 6ft trellis at my property. I had given no instruction for just leaving anything.
You have refunded PayPal and I am left with a huge parcel at my property which I do not want, is in the way. What would I do? Sort it out. This is the last communication I will make about it. What a waste of my time this has been. If it is not collected in a week I will offer it free to collector as I cannot move it.

I give you two stars for trying. I cancelled the Homebase order because it should have been delivered by the 30th April. Not your fault, they didn't get it to you, but when I got the emails from you saying you were going to deliver I sent a message which no one responded to telling you i would not take delivery. Today you said you were going to deliver and i sent another message on your system telling you not to deliver as i would not accept the goods. You came at 10.30PM, which is unacceptable, but i ignored the door, I would never open the door at this time, and you left the goods anyway. What am i supposed to do with it now? Homebase refunded me before they sent the parcel to you and are impossible to contact.
What is the point of a messaging system if you ignore it?

My item never arrived. I never heard a word from them about it after paying. Tracking was never updated. CS, when you can get through on chat (no phone number available) tell you what you want to hear to get rid of you. DMs get you nowhere. Asked for refund, didn't hear a word. Got refunded almost instantly by Paypal.

I thought i would get the cheapest deal when my contract ran out. You get what you pay for! I'm only about 6 weeks in and it has been a terrible experience from the start,
They didn't send all the equipment. They didn't resend the equipment. They then sent 2. They supplied the wrong instructions both in the box and on line. The guy on the help line was nice, but the broadband didn't work even with the right set up. I should have just had to change the modem over not spend an hour and a half sat on the floor switching things on and off whilst they fixed stuff at their end. It seems I have two accounts. I'm not allowed to close one of them down. They can't apparently. Worse is that my data has been obtained by scammers and they ring up multiple times a day and pretend to be Vodafone. Vodafone has no interest in helping with the situation. They claim I must have had my email hacked. I would be getting calls from all sorts of companies if that were the case. They have no solution other than to tell you to ignore the calls! They are not even bothered that scammers are pretending to be them. I said I would raise a complaint with Offcom and they offered me money not to! If you think no one could be worse than your current provider think again.

With regard to the response from Vodafone. That is what I would expect you to say. In reality, I have wasted hours literally trying to get past your AI bot Toby who is up there with worst AI bots then you get an agent who pretend like they are putting you through to an expert, but really they are just another agent. Your website says if you are getting nuisance calls ring the number you gave out. In actual fact they have nothing to offer regarding home phones. Altogether a useless waste of time.
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Great product, easy to order and fast delivery. if i had one constructive comment it would be that the photos on the website are much more white than the actual product, which i was nervous about, as the customers pictures in the reviews reflected that. So perhaps you should update the web photos. But I am happy. haven't fitted them yet.

I don't want something for nothing, but times are tough and i am either having to swallow the cost of postage on my items or expect the buyer too. My items, small, less than 100g, low value, imperial drill bits are now nearly double the postage i used to pay of £1.55. Now not worth the effort really and no one wants them at that delivery cost. I don't mind using the new delivery system but the costs are unacceptable and unworkable.
We are now in a situation where £3 rubbish from China is shipped free post but the same item already in the UK costs £3 to send!

These shoes were for my dad. They were not the ones he has had before, but he was very pleased with them. I can't get him into a store, your website is so slow, knock one star off. I went to the store a couple of weeks ago and you no longer do size 3 in store for ladies. Another star off.

I got prime during lockdown. Watched a lot of Australian MasterChef, the Block etc. Not everyones thing but enjoyable at the time. Glad I was able to watch Neighbours when it came back...and that is all I watch now. I literally cannot find anything else. I'm not a big film fan but find that anything I might watch, they want more money for. I watch more on Quest and that is free. I will see Neighbours until the end and then no more Prime for me.

First buying experience- terrible. the seller is allowed to say "Worn Once" and "in very good condition" when it has been worn to death and is matted and bobbled. The Buyer Protection Fee I paid covers me for nothing. I HAVE TO PAY RETURN POSTAGE! and she gets to list it again! Oh, and I can't leave feedback unless I keep it. never buying again.

1st time delivery. You bombarded me with texts reminding me it was to be delivered on Friday afternoon and turned up at 9am. Do better next time please

Very reliable sizing, quality and pictures when buying online. Only one issue, my order was £69.99, I added the water proofing to get free delivery, which it said I would get at check out, but It wouldn't apply it. It just kept adding it on. So I bought without the water proofing instead. I didn't want to wait to speak to CS because I wanted 1 of the two pairs left!. Still very happy.

Least transparent P2P to invest with. No documentation provided to back up the waffle. They could tell investors anything and we would be none the wiser. No secondary market. Woeful customer service. Unable to answer the questions asked.

The item was available, on time, well priced, cheap delivery.