HonoraryScot

Here for you because you're here for all of us 💙

Hilarious! They’re not here for me - I’ve been trying to update my details for over a week now without success. If they were ready “here for me” there’d be a phone number for me to call for help…….

Superb as always!
We've used AutoReisen for many years, usually at Lanzarote airport.
They offer an excellent, professional and hassle free experience which can't be beaten!

Immense queues for security! We paid extra for "fast track" security, The main queue was so long it left the airport and headed for the car park. This meant that people were in danger of missing their flights, so they were pulled out and taken - you've guessed it - to the front of the fast track queue!!!

After my last review I hoped that I’d got to the bottom of the problems with them constantly sending me pointless emails - BUT NO, I got yet another one today!
I know it’s a minor issue but it clearly shows how useless they are……….

Excellent again! The engineer, who has been to us before, was friendly, professional and extremely good at his job.
A couple of minor points
There’s no point having a link to a chat facility if it’s never available.
Whilst waiting to speak to someone the timing information is hopeless! E.g. 18 mins wait time followed 5 mins later by 17 mins wait time, then straight through to an advisor!

I think this company is great!

Goodness me, just incredibly annoying!
Every couple of weeks they send the same email asking me to activate Driverline on my new car. I have already done this, but I click the link to check and yes it’s already done!
I’ve emailed to ask them to stop their emails and to get confirmation that both Driverline and Ensurance are activated, but of course they don’t reply.
As a result I won’t be using the main dealer for anything in future, there’s an excellent independent VW specialist locally who will be getting my business.

Underwhelmed!
Got a quote from them for a heat pump. Then received two excellent emails from them as follow up.
Emails said “ I’m here to help with anything you need” and “If there’s anything you’d like more information on, then please don't hesitate to reach out.”
This sounded promising, so I “reached out” (contacted) them for help - and nearly a week later I’ve had no response!
I’ll go elsewhere

One of the first questions asked “what gender were you assigned at birth?” LOL
They claim that it’s all scientific - clearly not!! Put me off from the start.
Then £10 for your DNA, how appalling. NHS won’t benefit from this, but you can bet the Pharmaceutical firms will….
Research this carefully before signing up

Hilariously woke! Just sent me an email titled “Festive Wishes” - to quote a song title, don’t they know it’s Christmas time??
How pathetic

Excellent all round.
Sensible prices, and really good support when I needed it.
Highly recommended

Hilariously woke! Just sent me an email titled “Festive Wishes” - to quote a song title, don’t they know it’s Christmas time??
How pathetic

Why won’t England golf listen to what golfers actually want from the game, rather than ignoring that and driving through their increasingly strange agenda?
Golfers, in general, want to go out and enjoy the game. This is proving to be increasingly difficult for a number of reasons-
The WHS is really unfair! High handicappers golfers win more often than they should.
Tinkering with clubs’ slope ratings and holes has to stop. We’ve just had a difficult par five changed to an impossible par four by England golf. Needless to say this has gone down really badly.
The WHS is useless. Some golfers at our club play 20 competitive rounds in a couple of months, whereas others play four or five competitive rounds a year. There are of course too many other problems with this useless system for me to list here.
England golf, please stop bullying golfers and golf clubs and maybe think about what golfers actually want from the game! Here’s an idea - go out and see what’s going on and maybe talk to a few golfers!,

I’ve been using Boots for decades and have always been very happy.
This time all went very well with my eye test, but I was very disappointed when it came to choosing some frames.
I’ve had at least five pairs from the Memoreyes range in the past, and every time they’ve been excellent. However the replacement MemoryFlex frames are a real drop in quality for such an expensive product. They feel cheap and flimsy, and they’re much smaller than they used to be so it was impossible for me to find a style that fitted me properly. In addition there are few options when it comes to frame colour.
There was little help available in store, staff were very keen to get me to spend £600 but less keen on helping me to find what I was looking for.
Overall I’m very disappointed and I’m afraid that I’ll be moving my business elsewhere.

Read their article on how to get rid of slugs in kitchens! It’s hilarious - probably originally written in Korean and very badly translated

Absolutely horrific! Incorrect billing (always more than they say), utterly useless app and absolutely no customer service

I’m absolutely fed up with the constant barrage of unsolicited emails I’m receiving from them. I don’t have an account- and I’m certainly not going to sign up for one - so please please please STOP sending me emails

Dreadful - won’t stop pestering me with texts! Can’t they understand that too many texts turn people off??

UPDATE
Still sending texts! And to make things worse the reply option doesn’t work so it’s impossible to get them to stop!
I was quite interested but now I won’t touch them

Absolutely dreadful! I’ve been using eBay for over 20 years but I’m considering closing my account.
Posting items is increasingly difficult as all the usual options are hidden in different menus.
The buyer “protection “ fee just means that buyers bid less for an item knowing they’ll have to pay the fee. This means, in effect, that the seller has paid a fee.
Having to wait so long for the money is disgraceful. Waiting for days after the sold item has been delivered is unacceptable.
What a shame - this used to be such a good place to buy/sell, but no more!

I was disappointed to receive the wrong item after a recent order. It was relatively easy to return it, however the refund I’ve received was £2 less than I paid!
I can understand paying something towards costs when returning an unwanted order, but I don’t see why I should have to pay anything when I’ve been sent an incorrect item!
This was my first order from OnBuy and sadly it will be my last.

UPDATE
After submitting this review I received an apology (and my £2 back)

Just scanned the qr code in the Times to get their £100 offer. However it closed in 2024! Why put the ad in today’s paper (Feb 11 2025)? Doesn’t make me want to sign up!