Miss jaqueline

Had a fault on my cat flap and the product was replaced without any fuss.
Great service

Octopus are always very quick to respond to messages

Clear concise answers to questions. May was lovely.
And when they realised they had over charged me refunded the difference and reset the price.

Agent did,t return my call. Was 20 mins late for appt. His valuation was initially 50,000 shy of two other estimates and then adjusted to 40,000. Brought no paperwork with him.
Gave me absolutely no confidence in purple bricks

I didnt like The charge for a return, nor did I like that if you returned to store for free, all you got back was a credit note.
Not for me thank you.

Luke gaves us excellent service and talked through all our options

I would have preferred my local chemist to have had the product, and I would have preferred NOT to have osid a delivery charge, but what I ordered arrived quickly with no issues.

The call was answered professionally. They gave me a time span when to expect the locksmith. And the locksmith had my door open in 5 minutes with no damage to the lock

Love my new boots. They fit like a glove

You see. Give great service, you get a repeat order. Looking forward to receiving my Coprosmas 💙 and another glowing review will follow

Well worth the 9 month wait.
I moved to the area a year ago and the garden like the house needed a full overhaul.
It was always going to be a big expensive job and Red Rose price was in line with my expectations.
I had heard that they were a good landscaping company, therefore I expected a wait. Bad weather and Covid delayed them a month or two but again, this was only to be expected.
A full team of 5 worked on the rear, side and front in unison. They worked quickly and professionally and made sure the site was secure and tidy at the end of day.
I can highly recommend the guys, but please be prepared for a wait.
I am so made in with the finished product.

Plants arrived when promised and they were all very healthy

Super company. Customer Service was excellent. A replacement for our leaky Butt was instantaneous.

I have got no complaints. They did what they were instructed to do.

I've come back to Bulb having had a poor experience with Pure Planet, which will probably end up going to the Ombudsman.
BULB are so easy to use to communicate with and they always respond to emails
What more can I say .

Bought a new bed 15 months ago and the mattress developed a fault. The service guy came out to test the mattress and agreed with my findings. A replacement mattress was ordered with no quibble.
I wish more companies were like Bensons.... well done!

I switched to Pure after a big hike from my green supplier. What a mistake! Only with them 3 months and I have had to raise 3 issues. All to do with meter readings.
My final meter reading from previous supplier was not used. They adjusted it. Therefore I lost out on owed credit.
Each month I have supplied a meter reading, both by picture and by entering readings and AGAIN they use estimated readings.
I have given notice and gone back to my previous supplier. With a threat of the ombudsman if they attempt to charge the exit fees.

Initial contact has been top notch.
Uploading pictures and arranging viewings also very good and so easy.
I have a sale agreed on my property within 24 hours of the advert going live. It will be interesting to see how FREE the service rrally is. I have already been made to feel a little guilty by one of the conveyancing team, but I have stuck with who I know.
I will update this review or create a new one once I have completed.
The only slight negative so far is I have not spoken to the same person more than once even though I have an account manager.

It does what it says on the tin.
Never made a claim so unable to connent on how efficient they really are