Go Jodfrey

Great customer service, had an issue which was resolved with consideration and speed

As expected excellent service

Prompt and efficient
Fast

They know their products, know what they are talking about and are very competitive, highly recommend, if in doubt ask them

Driver said he saw me put the parcel in the mailbox, totally untrue, he never saw me, parcel not in the box.
He delivered it to completely the wrong house, 150 m away, had headphones on and ignored the person telling him he was delivering to the wrong address, just drove off.
Customer services believed the the driver so any claim would be pointless.

Shipping, and handling of parcel, collection point service all A1

I had to go to the kommune to set this up.
I phoned customer services afterwards to reset the password - 45 minute queue, gave them my User ID (My phone number) answered a few security questions, was then asked for my phone number.
Problem sorted -NO -
I was told I had given them a new mobile number - I didn't - the kommune entered it into the system AND it is my user ID - and that I'd have to wait 5 DAYS then call back for an authorisation code.
I pointed out they already had my number, I didn't ask to authorise a phone app as I don't want it - got the keycode thingy - as I've heard the app is klunky.
Completely fruitless trying to get the very helpful guy to actually be able to do anything even log an error or make a complaint on the system he was constrained by.
He said there was an option to have had the call recorded -
so he could reference it - there wasn't.
So I have no MitID - hopefully I don't need it for anything.
So sent them an email to point out the system issues.
Got an email back saying nothing but if I wanted to make a complaint i had to send it to someone in another organisation.
Basically they don't want feedback, they don't want system or set out procedural errors pointed out.
The system is not fit for purpose, and the way it is set up ensures it is very difficult for anyone to actually get through to them.

For a start a 45 Minute call queue tells you they are obviously woefully understaffed or the system isn't actually working.
At least NemID wasn't "computer says NO" by default.

Highly recommended

Only issue rather overlolarge delivery truck messed up the garden

Good price, good product, fast delivery

Highly recommended glazing supplier, knowledgeable and good communication in English

Highly recommend and fast delivery, do check prices though.

Recommend
Competitive prices in DK

Highly recommended

Be there on time they are prompt