PostNord i Danmark Reviews 

2,322,793
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Well good till now, especially the delivery man/ women in my area they are polite prompt and respectful, and parcel has arrived in good conditions. However I have bit technical issue which has been f... See more

Rated 3 out of 5 stars

Not that great, average experience. One product I ordered they returned saying the address was incorrect. I checked it was correct and their customer service helpline is just awful, ai reply and no re... See more

Rated 5 out of 5 stars

I had very good experience. I have used PostNord many times now for my delivery and I have never been disappointed. Always consistent with the notification and updates about my package. Excellent se... See more

Rated 5 out of 5 stars

Delivery straight to the apartment door without being able to get in contact with us at that moment

Company details

  1. Courier Service

About PostNord i Danmark

Written by the company

PostNord-appen holder styr på dine pakker
Download PostNord appen og gør det nemt at holde styr på dine pakker.

    - Dine pakker tilføjes automatisk
    - Følg din pakke
    - Se foto af din levering
    - Tilmeld dig Modtagerflex
    - Chat med kundeservice

Download appen her i App Store.
eller her i i Google Play.

Om PostNord i Danmark
Vi vil gerne gøre livet så enkelt som muligt. Derfor gør vi det nemt for dig at sende og modtage pakker og breve. Du vælger den leveringsform, der passer dig bedst, og så sørger vi for at levere den sikkert hjem til dig eller hen til dit fortrukne afhentningssted. Vi har Danmarks stærkeste netværk, med over 4.300 udleveringssteder, så vi kan altid levere din pakke tæt på dig.

Hvis du vælger at modtage din pakke på din adresse, kan vi levere den til dig, også selvom du ikke er hjemme. Du skal bare være tilmeldt Modtagerflex, eller give os en engangsgodkendelse på fleksibel levering. Vi giver dig adgang til et billede, så du altid kan se, præcist hvor du kan finde din pakke på din adresse.

Du kan altid følge dine pakker og få det fulde overblik i PostNord appen.

Velkommen til PostNord i Danmark.

PostNord i Danmark

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

2M reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,322,793)

275,024 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst customer service

Worst customer service. Avoid PostNord at any cost if you have to send a parcel outside of Denmark. They will give you no update whatsoever and ask you to get the updates yourself, as if that's not their job. You won't be able to contact customer support because of errors in the app or because the AI robot simply won't let you get past it. There is no number to call, so in the happy case that after more than a week you are able to get a human to talk to, that will only happen in writing. Not to even talk about how expensive they are. Just stay away if you want peace of mind.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible

Absolutely horrible. This guy who comes to deliver doesn't even wait for us to open the door. When we reach the intercom we see him leaving and then we have to go pick up our parcel from a parcel shop despite paying for delivery. No customer service at all, completely non existent. This has now happened to us multiple times.

23 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look