Well good till now, especially the delivery man/ women in my area they are polite prompt and respectful, and parcel has arrived in good conditions. However I have bit technical issue which has been f... See more
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See what reviewers are saying
Not that great, average experience. One product I ordered they returned saying the address was incorrect. I checked it was correct and their customer service helpline is just awful, ai reply and no re... See more
I had very good experience. I have used PostNord many times now for my delivery and I have never been disappointed. Always consistent with the notification and updates about my package. Excellent se... See more
Delivery straight to the apartment door without being able to get in contact with us at that moment
Company details
About PostNord i Danmark
Written by the company
Download PostNord appen og gør det nemt at holde styr på dine pakker.
- - Dine pakker tilføjes automatisk
- Følg din pakke
- Se foto af din levering
- Tilmeld dig Modtagerflex
- Chat med kundeservice
Download appen her i App Store.
eller her i i Google Play.
Om PostNord i Danmark
Vi vil gerne gøre livet så enkelt som muligt. Derfor gør vi det nemt for dig at sende og modtage pakker og breve. Du vælger den leveringsform, der passer dig bedst, og så sørger vi for at levere den sikkert hjem til dig eller hen til dit fortrukne afhentningssted. Vi har Danmarks stærkeste netværk, med over 4.300 udleveringssteder, så vi kan altid levere din pakke tæt på dig.
Hvis du vælger at modtage din pakke på din adresse, kan vi levere den til dig, også selvom du ikke er hjemme. Du skal bare være tilmeldt Modtagerflex, eller give os en engangsgodkendelse på fleksibel levering. Vi giver dig adgang til et billede, så du altid kan se, præcist hvor du kan finde din pakke på din adresse.
Du kan altid følge dine pakker og få det fulde overblik i PostNord appen.
Velkommen til PostNord i Danmark.
PostNord i Danmark
Written by the company
Contact info
Hedegaardsvej 88, 2300, København S, Denmark
- www.postnord.dk
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Worst customer service
Worst customer service. Avoid PostNord at any cost if you have to send a parcel outside of Denmark. They will give you no update whatsoever and ask you to get the updates yourself, as if that's not their job. You won't be able to contact customer support because of errors in the app or because the AI robot simply won't let you get past it. There is no number to call, so in the happy case that after more than a week you are able to get a human to talk to, that will only happen in writing. Not to even talk about how expensive they are. Just stay away if you want peace of mind.
Absolutely horrible
Absolutely horrible. This guy who comes to deliver doesn't even wait for us to open the door. When we reach the intercom we see him leaving and then we have to go pick up our parcel from a parcel shop despite paying for delivery. No customer service at all, completely non existent. This has now happened to us multiple times.
Very nice sevice
200 kr for at toldbehandle en pakke…
200 kr for at toldbehandle en pakke hvor tolden er 20 kr er uhørt!
Burde være maks 10 kr
Good and easy!
Thank you very much
Great service 👍
Nice service
company fro the XV century
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