Damor

This is a typical company in the UK. Constantly increasing prices and still have a service as bad as it was 10 years ago. Still no improvement in network coverage throughout South somerset, customer service is a joke that is if you can reach them.

On line ordering and customer services are a disgrace.
My recent on line order appeared to be stuck in the warehouse and instead of trying to resolve the issue the offshore customer service person, who I could hardly understand due to the breaking up of the phone line just cancelled the order and told me I would get my money back in a week. she refused to replace the order so now I have had to try and order it again myself.
Terrible company.

Disgusting biscuits much thinner and packet has once again been shrunk by another 3 biscuits.mcvites taking its customers for mugs. No longer wasting my money on such poor value

Ordered item on 29th June apparently given to Royal mail to deliver. No updates or any sign of delivery. Not a great service.

Despite making numerous complaints by phone and also emailing the customer resolutions team. BT seem incapable of resolving an issue caused by themselves following the transfer of my father in laws phone to digital voice. They have tripled his charges. Numerous calls raising complaints , they just get closed without any resolution being made with no explanation given.
Dreadful customer service, pleasant people to speak to, but just don't help.
Completely pointless reply as told nothing can be done. So all communication forwarded to ofcom.

Item quickly delivered and fitted perfectly recommend using again

Sainsburys Hankridge Taunton is a dreadful store many fresh products unavailable or short dated. Scan and shop unreliable as many dead spots around the store. Staff unhelpful.offers on nectar frequently unavailable.store upside down due to long ongoing refit.Best avoided.

The most appalling customer service experienced from a bank. It seems they are in a race to be the worse at helping customers. Banking app is still not working despite uninstalling and reinstalling under instructions from customer service. They are saying it is a known issue but have no idea if it will be fixed . probably going to leave it until Halifax closes down and transfers to Lloyds. Hours spent on phone but nothing resolved. Staff not interested in helping only advice was to use telephone banking,,,,, how modern !!!!!!

Blatantly ripped off an 85 year old after moving him to Digital voice. Said there would be no price increase, yet put up his charges by over £50 per quarter. And even charged a one off overpayment of nearly £100, first so called guide extremely rude and would not help to sort it out. Called again and got a helpful lady who did process a refund but too late to stop direct debit. Now have to wait for 3 months to see if now corrected.
This companies systems are not fit for purpose. How many others are being overcharged?
EDIT---We have spoken to BT twice about this issue, but nothing has been corrected. The app is showing he has broadband and is still trying to charge £136 for the next bill. He has never had broadband and only ever had a landline at just over £12 per month with a call plan which came to around £78 per quarter. I try and raise a complaint but because they say they are dealing with it, they immediately close it. Please explain why because you moved him to digital voice his charges have doubled. No point in calling 150 as they have done nothing.

Appalling customer service have been waiting for over an hour to try and sort out an issue. Cannot see how it will ever be resolved if they won't talk to you.

Why cant I leave zero stars . My money is trapped in my current account, unable to transfer money to either my sons nationwide account or my Santander account after going through every step it says there has been an error please try later. this is the same on the app and internet banking. This is my money why can I not access it support is next to useless. crooks.

Sainsburys Store at Hankridge Taunton is a complete nightmare, currently in the middle of a refurbishment, apparently it is for us customers, but in the meantime there is no help in trying to find anything apart from some little white cards on an easel as you enter the store, hardly any of the staff know where anything has been move to. There is an obvious typical absence of Managers just leaving the poor floor staff trying to assist customers. People are just wandering around in a trance looking for their usual products. it looks like this chaos is going on until August. More sense to just close store completely and just get on with it. I am sure it will make no difference to customers when it is done, as everything that made the store good has gone, NO CAFE, NO PHARMACY. NO CHANGING ROOMS. NO DELI COUNTER. NO BAKERY. NO FISH COUNTER. UNDERSTAFFED CUSTOMER SERVICE.
It even looks like Argos may not be there much longer as even after closing it for 3 weeks it reopened exactly the same as before so no investment there.

Nectar and Sainsbury's are a con. Nectar prices and points never appear. Despite showing Nectar prices activated on the app. They still charge full price at the till. Not clear if it is Sainsbury's or Nectar who are ripping you off.

Please explain why items dissappear after adding to basket and when you checkout without any notification. This happened to 3 items this week. So unreliable.

48 hr tracked delivered to completely wrong address item now missing as unable to identify where it is. Now have to make charge back for item. Why are these postman unable to read addresses.

My order says it has been delivered but the proof of delivery photo is not my address. The Photobox Bot is completely useless and just keeps saying it has been delivered. Royal Mail are the same and just keep saying it has been delivered. Managed to speak to a real person who have arranged to send a replacement book.

Deserve Zero stars, complete rip off company. My daughter had broken down in Yeovil and suspected the battery CR2023 cheap as chips, but the crooks in Timpson high street wanted to charge £20.00 just to flip a cover and put in battery. Jewellers charge less to replace and reset a watch battery. Thanks for leaving her stranded. Merry Christmas.
PS, New battery fixed the fault.
Yes I have contacted your customer service and they have not bothered to reply.

Overpriced, customer service very poor. Faulty product under warranty, but replacement part not available for weeks. They said i could buy part from another stockist. Why would I do that. James Dyson has put 2 fingers up to his customers 8

Really great price and delivery was extremely quick,will definitely use again.

EDIT.. CONTACTED VIA SOCIAL MEDIA AS REQUESTED BUT AS EXPECTED ABSOLUTELY NO FURTHER CORRESPONDENCE FROM SAINSBURY'S. THEY SIMPLY ARE NOT BOTHERED WITH CUSTOMER ISSUES.

The shop and scan system in Taunton Hankridge is not fit for purpose. the wifi coverage in the store is poor and handset keep failing and asking for rescans. the staff while doing rescans at the till tip up all the shopping in the bags causing damage to products eg trifle was put back upside down in bag and was ruined when arrived home. you are treated like a criminal every time the system requests a rescan it would be quicker to use a manned till except the have closed most of them