The iOutlet Anmeldelser 

6.526
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Purchased an iPhone - arrived quickly with no hassle. Sold an iPhone - easy to send, offered a good price, no haggling or reduction when received, money paid within hours of confirmation. Would not... Se mere

Bedømt til 5 ud af 5 stjerner

Traded in my iPhone 13 mini for an iPhone 14, a wonderfully seamless transaction with a refund for my 13 landing in my bank just a couple of days or so after cloning the 13 to the 14 and returning the... Se mere

Bedømt til 5 ud af 5 stjerner

Always great deals, great service and quick delivery from iOutlet. I have purchased iPad and an iPhone from here previously and have never had a problem with any of my purchases. Will definitely kee... Se mere

Bedømt til 5 ud af 5 stjerner

Used Ioutlet several times as a family.. Excellent customer service big shout out to Cory recently!! He went above and beyond to solve an issue. An honest company with customers obviously meaning some... Se mere

Virksomhedsoplysninger

  1. Mobiltelefonbutik
  2. Butik med mobiltilbehør
  3. Genbrug og oplåsning af mobiltelefoner
  4. Reparation af mobiltelefoner

Om The iOutlet

Skrevet af virksomheden

The iOutlet

The iOutlet

The iOutlet is a multi-award-winning UK-based business specializing in the refurbishment of electronic goods. We primarily refurbish a wide range of Apple products, including iPhones, iPads, Apple Watches, and MacBooks. The iOutlet also offers an extensive selection of Samsung products and gaming consoles.

More recently, The iOutlet has invested heavily in expanding its repair and device buy-back services, promoting the circular economy.

Shop Now Sell Now

The iOutlet

12 Month Warranty

At The iOutlet, we stand behind the quality of our refurbished electronic products, including iPhones, iPads, Apple Watches, MacBooks, Samsung products, and Gaming Consoles. We are pleased to offer a comprehensive 12-month warranty on all eligible devices purchased from The iOutlet, ensuring your peace of mind.

Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

7 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 76 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(6.526)

587 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great customer service

Used Ioutlet several times as a family.. Excellent customer service big shout out to Cory recently!! He went above and beyond to solve an issue. An honest company with customers obviously meaning something to them. Great to be able to talk to a human too rather than robots.. Keep up good work Ioutlet!

16. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Company

I’ve used iOutlet for years and never been disappointed. Their customer service is excellent. Orders arrive within a couple of days. I wouldn’t use anywhere else

18. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

When Things Go Wrong - This Is How Customer Service Should Be Done

Following some initial issues with a recently purchased iPhone, I am delighted to say that The iOutlet exceeded my expectations in the way they handled and resolved my concerns.

As the device was intended solely for business use, time was of the essence. The team responded promptly and professionally, arranging for a replacement handset of an even higher specification to be sent via Special Delivery. What impressed me most was that they dispatched the replacement before receiving the original device back, demonstrating a remarkable level of trust and commitment to customer satisfaction that is rarely seen in today's marketplace.

This proactive approach allowed me to transfer my data and return the original handset in factory-reset condition without any disruption to my work. The speed, efficiency, and customer-focused service provided throughout the process were truly exceptional.

Whilst issues can occasionally arise with any purchase, it is how a company responds that truly defines the customer experience. In this regard, The iOutlet were outstanding. I would not hesitate to recommend them to anyone looking to purchase a quality device backed by excellent customer service and genuine care for their customers.

A first-class experience and a company that clearly stands behind its products.

17. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience all the way through…

Great experience all the way through buying from these guys. We bought a Nintendo switch second hand. Delivery was quick! The device that turned up didn't reflect the condition we had paid for but they were really great responding to emails and offered a refund to reflect the difference in condition. Would recommend highly!

10. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Seamless great service from purchasing…

Seamless great service from purchasing my iPhone 256g unlocked with a Battery health of 84% sure I need to charge the phone at least 2 times a day but will purchase the battery when phone tells me.
Condition of phone was indeed Grade A and faultless
The antenna for both sims are very accurate and hold on to signals better than some of my previous numerous IPhones and the same for WiFi

The phone does not get very hot it is inline with it’s rating

Sold my IPhone 15 Grade A and received my money for that so quickly I was greatly impressed

My overall score is 10/10 and would recommend The iOutlet for Mobiles and judging by my experience I feel buy IPads or Samsung devices or any device would be safe

3. juni 2026
Bedømt til 5 ud af 5 stjerner

Great selling experience

Was initially dubious about sending items away for sale but the process went super smoothly, great comms for all steps of the process, website very easy to use, very quick service. Highly recommended, have used several times and would use again.

21. maj 2026
Bedømt til 1 ud af 5 stjerner

Horrific company

Horrific company. Brought an Xbox for £400, the controller didn’t come with the Xbox as stated. Also the Xbox doesn’t even work!!!!! It was a birthday present for a very upset man, now going to have to return it. Very angry and disappointed. STAY AWAY

6. juni 2026
Uopfordret anmeldelse
The iOutlet-logo

Besvarelse fra The iOutlet

Hi Maisie,

We’re very sorry to hear that your Xbox arrived without the controller and that the console developed a fault, especially as it was intended to be a birthday present. We completely understand how disappointing this must have been.

Since becoming aware of the issue, we’ve arranged a replacement console and have also reimbursed you for the cost of the replacement controller you had to purchase. We appreciate that this won’t undo the inconvenience and frustration caused, but we hope these actions demonstrate our commitment to putting things right when issues arise.

Thank you for bringing this to our attention, and we sincerely apologise for your experience.

Thanks,
ZJ, Head of Computing & Gaming Team.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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