Purchased an iPhone - arrived quickly with no hassle. Sold an iPhone - easy to send, offered a good price, no haggling or reduction when received, money paid within hours of confirmation. Would not... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Traded in my iPhone 13 mini for an iPhone 14, a wonderfully seamless transaction with a refund for my 13 landing in my bank just a couple of days or so after cloning the 13 to the 14 and returning the... Se mere
Always great deals, great service and quick delivery from iOutlet. I have purchased iPad and an iPhone from here previously and have never had a problem with any of my purchases. Will definitely kee... Se mere
Used Ioutlet several times as a family.. Excellent customer service big shout out to Cory recently!! He went above and beyond to solve an issue. An honest company with customers obviously meaning some... Se mere
Virksomhedsoplysninger
- Mobiltelefonbutik
- Butik med mobiltilbehør
- Genbrug og oplåsning af mobiltelefoner
- Reparation af mobiltelefoner
Om The iOutlet
Skrevet af virksomheden
The iOutlet
The iOutlet is a multi-award-winning UK-based business specializing in the refurbishment of electronic goods. We primarily refurbish a wide range of Apple products, including iPhones, iPads, Apple Watches, and MacBooks. The iOutlet also offers an extensive selection of Samsung products and gaming consoles.
More recently, The iOutlet has invested heavily in expanding its repair and device buy-back services, promoting the circular economy.
| Shop Now | Sell Now |
The iOutlet
12 Month Warranty
Kontaktoplysninger
Unit 37 Sisna Park, Sisna Park Road, PL6 7FH, Plymouth, Storbritannien
- 01752 696844
- orders@theioutlet.com
- theioutlet.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 76 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Website is very easy to navigate
Website is very easy to navigate. Swift returns. No problems. Would definitely buy from here again.
Great product
Great product and great price with a very fast delivery
Great customer service
Used Ioutlet several times as a family.. Excellent customer service big shout out to Cory recently!! He went above and beyond to solve an issue. An honest company with customers obviously meaning something to them. Great to be able to talk to a human too rather than robots.. Keep up good work Ioutlet!
Excellent Company
I’ve used iOutlet for years and never been disappointed. Their customer service is excellent. Orders arrive within a couple of days. I wouldn’t use anywhere else
This was a really easy process and the…
This was a really easy process and the items were of a high standard.
When Things Go Wrong - This Is How Customer Service Should Be Done
Following some initial issues with a recently purchased iPhone, I am delighted to say that The iOutlet exceeded my expectations in the way they handled and resolved my concerns.
As the device was intended solely for business use, time was of the essence. The team responded promptly and professionally, arranging for a replacement handset of an even higher specification to be sent via Special Delivery. What impressed me most was that they dispatched the replacement before receiving the original device back, demonstrating a remarkable level of trust and commitment to customer satisfaction that is rarely seen in today's marketplace.
This proactive approach allowed me to transfer my data and return the original handset in factory-reset condition without any disruption to my work. The speed, efficiency, and customer-focused service provided throughout the process were truly exceptional.
Whilst issues can occasionally arise with any purchase, it is how a company responds that truly defines the customer experience. In this regard, The iOutlet were outstanding. I would not hesitate to recommend them to anyone looking to purchase a quality device backed by excellent customer service and genuine care for their customers.
A first-class experience and a company that clearly stands behind its products.
Great choice of mobiles
Great choice of mobiles , even though they are reconditioned they are in fantastic condition even better than I expected.
The man on the shop was very helpful
The man on the shop was very helpful, friendly, professional and gave a fair price.
Have purchased several iPhone from The…
Have purchased several iPhone from The iOutlet over the past few years, All have been as described and without problems, (except one which was replace within 24 hours). Always good service and plenty of phones to chose from
Great experience all the way through…
Great experience all the way through buying from these guys. We bought a Nintendo switch second hand. Delivery was quick! The device that turned up didn't reflect the condition we had paid for but they were really great responding to emails and offered a refund to reflect the difference in condition. Would recommend highly!
Disappointing Delivery ! Poor service
Used for lots of second hand tech.
Gone down hill a bit and recieved my watch with no charger ( paid for)
Also barley looked like it had been cleaned prior to dispatch
Very poor .
Seamless great service from purchasing…
Seamless great service from purchasing my iPhone 256g unlocked with a Battery health of 84% sure I need to charge the phone at least 2 times a day but will purchase the battery when phone tells me.
Condition of phone was indeed Grade A and faultless
The antenna for both sims are very accurate and hold on to signals better than some of my previous numerous IPhones and the same for WiFi
The phone does not get very hot it is inline with it’s rating
Sold my IPhone 15 Grade A and received my money for that so quickly I was greatly impressed
My overall score is 10/10 and would recommend The iOutlet for Mobiles and judging by my experience I feel buy IPads or Samsung devices or any device would be safe
Product came quick a refurb that was…
Product came quick a refurb that was light and exceptional quality representing great value for money. The new battery was put in and charger delivered, delighted.
My second 5 star purchase from iOutlet
My second purchase from iOutlet. Both items have been great. Lots of choice with friendly and quick replies to my emails. Can’t fault one thing. 5 star treatment. Thank you.
Item received promptly & as described…
Item received promptly & as described if not better than expected
Great selling experience
Was initially dubious about sending items away for sale but the process went super smoothly, great comms for all steps of the process, website very easy to use, very quick service. Highly recommended, have used several times and would use again.
New batteries in iPhone 11 and 12
New batteries in iPhone 11 and 12, knowledgable and friendly staff and at a decent price.
Horrific company
Horrific company. Brought an Xbox for £400, the controller didn’t come with the Xbox as stated. Also the Xbox doesn’t even work!!!!! It was a birthday present for a very upset man, now going to have to return it. Very angry and disappointed. STAY AWAY
Besvarelse fra The iOutlet
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.