This company was recommended by a friend and I took a chance to buy refurbished phone from them. I chose the phone and was surprised by the speed and care they took to mail it. Having a slight iss... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have an iPhone that I bought from you and I need an upgrade, such as iPhone 15 pro max. Now, there is 30 days to accept returns and I’ve been nearly 2 weeks trying to do this, considering I’m going... Se mere
Purchase was easy but I was disappointed that delivery was not next day as advertised. Next day delivery was one of the main reasons for the purchase from PhonesDirect over other sellers!
had ordered several other refurb phones in premium condition from other sellers and had to return them all as nothing like as described. Then came across PhonesDirect, price was good and I thought gi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om phonesdirect.com
Skrevet af virksomheden
PhonesDirect.com is the eco-friendly alternative to buying a new phone, we are conscious about our carbon footprint and hope that with shopping with us that you are too. We are one of the UK’s Leading Second-Life Technology companies. Our devices are PhoneCheck Certified and fully Refurbished to the highest possible standards ready to be used straight out of the box. Why not help save the planet with PhonesDirect.com …One phone at a time.
As Good as New
Our Refurbished devices are cleaned and checked to the highest possible standards so that you won’t even notice the difference between Buying from us or buying brand-new, they are tested for authenticity, are securely data wiped, and unlocked so they are ready to be used straight out of the box with any network.
FREE DPD Delivery
We offer a FREE delivery on all UK mainland orders over £100 using DPD for their speed and unmatched reliability
Ultra-Secure Payment options
We’ve partnered with the most trusted secure payment providers including PayPal, Apple Pay, American Express and Visa. You can be confident that your buying experience will be safe & Smooth with PhonesDirect.com.
Thousands of Happy Customers
We've refurbished more than a million devices leaving thousands of customers happy in the process. Have a look at our Trustpilot reviews and see what our customers really have to say about us.
Kontaktoplysninger
Storbritannien
- 0333 344 2460
- help@phonesdirect.com
- phonesdirect.com
4,2
God
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 37 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We received our phone and it stopped…
We received our phone and it stopped working together next day. The service has been good in getting it fixed but not had it back yet.
16. juli 2026
Delivery on time and on weekend
Delivery on time and on weekend.
Very good customer service.
iPhone quality spot on.
17. juli 2026
Pleased with the phone but didn’t get…
Pleased with the phone but didn’t get the correct lighting cable!
13. juli 2026
Delivery and service
Ordered on the 20/07/2026 and came on the 22/07/2026. I was unsure at first as I saw mixed reviews but they have delivered the phone on time and in the condition I ordered. I can not fault the service.
22. juli 2026
Uopfordret anmeldelse
Phone was good but Delivery was not as fast as expected.
Purchase was easy but I was disappointed that delivery was not next day as advertised. Next day delivery was one of the main reasons for the purchase from PhonesDirect over other sellers!
16. juli 2026
Excellent phone arrived within two…
Excellent phone arrived within two days. Great service 😊
15. juli 2026
Easy to choose a new phone
Easy to choose a new phone, reasonably priced and arrived very quickly.
15. juli 2026
Really bad experience
Really bad experience so far. No sign of goods I’ve paid for and response not very good either
Wouldn’t recommend
14. juli 2026
Really good service
Really good service. Kept me well informed on my order progress. Really good quality phone.
13. juli 2026
Thisfr company was recommended by a close friend
This company was recommended by a friend and I took a chance to buy refurbished phone from them.
I chose the phone and was surprised by the speed and care they took to mail it. Having a slight issue with the battery, their consideration in answering and offering advice and options was professional, friendly and kind.
I would recommend this company and I would buy from them again. . Especially
Mentioning Ashish who replied to my concerns within a day.
11. juli 2026
Uopfordret anmeldelse
Value for money
Great price and ideal for a phone for my daughter. Quick delivery and all working and looks like new.
28. januar 2026
I have an iPhone that I bought from you…
I have an iPhone that I bought from you and I need an upgrade, such as iPhone 15 pro max. Now, there is 30 days to accept returns and I’ve been nearly 2 weeks trying to do this, considering I’m going to pay more money for and updated phone. I’m now getting frustrated waiting on a reply?
8. juli 2026
Its great
Its great. The phone looks brand new. Always wanted to get a pro max and here it is! I'm really loving it!
7. juli 2026
Besvarelse fra phonesdirect.com
Hello Karthik,
Thank you for your fantastic feedback! We're thrilled to hear that you're loving your new Pro Max and that it arrived looking like brand new. We really appreciate you taking the time to share your experience and hope you continue to enjoy your device.
Kind regards,
PhonesDirect.com
Good phone in excellent condition
Good phone in excellent condition. Good comms and fast service
12. juni 2026
Besvarelse fra phonesdirect.com
Hello David,
Thank you for your great review! We're delighted to hear that you're pleased with the condition of your phone and that you were happy with our communication and fast service. We appreciate your feedback and hope to serve you again in the future.
Kind regards,
PhonesDirect.com
Besvarelse fra phonesdirect.com
Hello Pamela,
Thank you for your lovely feedback! We're delighted to hear that your phone arrived the next day and within the expected delivery time. We appreciate you taking the time to leave your review and hope to serve you again in the future.
Kind regards,
PhonesDirect.com
This is the second time I have got a…
This is the second time I have got a phone from phones direct and have been very happy . I have reported an issue with my recent phone and you have been very prompt to respond and other immediate help . Thank you for your help .
6. juli 2026
Besvarelse fra phonesdirect.com
Hello Pat,
Thank you for your continued support and for choosing PhonesDirect.com again! We're delighted to hear that you've been happy with your purchases and that our team was able to respond promptly and assist with your recent issue. We truly appreciate your kind words and look forward to serving you again in the future.
Kind regards,
PhonesDirect.com
Besvarelse fra phonesdirect.com
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you were pleased with our fast delivery, great selection of phones, and competitive prices. We really appreciate you taking the time to leave your review and hope to serve you again in the future.
Kind regards,
PhonesDirect.com
Seamless purchase
Arrived earlier than anticipated. Nice package and the phone was like new. No issues, seamless purchase and will use again.
3. juli 2026
Besvarelse fra phonesdirect.com
Hello Jameson,
Thank you for your fantastic feedback! We're delighted to hear that your phone arrived earlier than expected and that it was in like-new condition. It's great to know your purchase was seamless, and we truly appreciate your support. We look forward to serving you again in the future.
Kind regards,
PhonesDirect.com
Very prompt delivery
2. juli 2026
Besvarelse fra phonesdirect.com
Hello Thorpe,
Thank you for your kind review! We're delighted to hear that you were pleased with our prompt delivery. We really appreciate your feedback and hope to serve you again in the future.
Kind regards,
PhonesDirect.com
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.