Very happy with service. After registering I was called within an hour to arrange install date for 2 days time. Team very friendly and helpful. Sevice well priced Been a customer for a year and n... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I needed help due to no Internet although Network connection to all devices OK. Chris quickly diagnosed the problem as I hadn’t disconnected the TalkTalk Eero unit. My bad as I’m a rubbish plumber wit... Mehr ansehen
I rang in regarding my bill that's due today. I couldn't believe how quick I was on the phone to someone brilliant sercive. I had a lovely gentlemen called Lawrence he was absolutely helpful... Mehr ansehen
Unternehmen hat geantwortet
My Internet stopped working. I called 4th Utility my service provider. The phone rang for longer than I would have liked but my waiting was made bearable by being told where I was in the queue. Whe... Mehr ansehen
Unternehmen hat geantwortet
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Amazing broadband no issues at all
riyaaz was very helpful guided me…
riyaaz was very helpful guided me throughly for what a needed to do to restore my internet and made it so easy very pleasant gentleman also x
Ben was a lovely person to deal with
Ben was a lovely person to deal with - excellent phone manner and made an effort to make a difference. Massively appreciated
I needed help due to no Internet…
I needed help due to no Internet although Network connection to all devices OK. Chris quickly diagnosed the problem as I hadn’t disconnected the TalkTalk Eero unit. My bad as I’m a rubbish plumber with wiring. Thank again Chris. 😊
Taylor has been so patient and helpful
Taylor has been so patient and helpful. I am a mum constantly on the run and he made is so much more accessible, called me back when I was on a school pick up and was so kind. Thank you
Ash was very helpful and knowledgeable…
Ash was very helpful and knowledgeable and very patient assisting with my router set up issue
My call was in connection with when my…broadband
My call was in connection with when my broadband will be connected, Jon the call handler was able to inform me what he will do and get the questions I asked answered to which they were.
Quick and easy customer service
Quick and easy customer service. Was able to set my order up in a few minutes, thanks to Callum
Very happy with service
Very happy with service. After registering I was called within an hour to arrange install date for 2 days time. Team very friendly and helpful. Sevice well priced
Been a customer for a year and no service issues at all. Unfortunately I’m having to leave as I’m moving, David made the process super simple.
Would recommend 4th Utility!
Shaun was really helpful
Shaun was really helpful. Sorted me out was paying over £55. He managed to get me 2 months for free. And he got the price down to £33 by extending the contract length something I wish I was made aware of earlier.
Spoke to Riyaaz just now friendly and…
Spoke to Riyaaz just now friendly and helpful
Called to change my billing date and…
Called to change my billing date and the person i spoke to was most helpful and sorted out my request to my full satisfaction he was friendly and helpful
Problem solving
I spoke to Shawn who was extremely helpful and courteous. He was able to resolve my problem
Many thanks for the prompt attention
Antwort von 4thutility
Karyn was extremely polite and helpful
Karyn was extremely polite and helpful, my experience was overall good
Clear communication ✅
Problem resolved ✅
Happy customer ✅
Antwort von 4thutility
Do not deal with this company
Do not deal with this company, failed to do the one touch switch as promised, cost me over £100 - have had an active complaint for over 6 months - great promises but never return calls or emails.
The broadband itself is fine, I replaced the router as it was pretty poor.
Tech Team is actually ok.
Customer service 0
Antwort von 4thutility
Return of equipment
The gent from 4th utility i spoke to this morning from billing, was the most helpful gent I've spoken to in a very long time. I'm a tec fobe so he did everything for me. I'm sorry I can't remember his name which is a shame. But a big thank you
Antwort von 4thutility
Antwort von 4thutility
David was very helpful and found the…
David was very helpful and found the best option for us
Antwort von 4thutility
Benjamin was extremely helpful and…
Benjamin was extremely helpful and clear with everything going on with account. Would recommend this company to anyone.
Antwort von 4thutility
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.