Karsten Knorr

please do not hire a boat here, this company is not only unreliable but unable to take responsibility for their own actions. Especially the owner George Tsirgotis is a very unfriendly and unreliable person.

Background: We hired a boat with them for one of our clients from their base in Lefkada. On request we received the base details for their base in Lefkada but they have been totally incorrect. The person mentioned as a base manager is not working for the company for over two years, all phone numbers in the boarding pass have been incorrect, the name of the boat was wrong and even the mentioned office did not exist.

More over when the client called me, panicking a bit that his boat might not be available, I tried to call them on all available numbers. Only the last number I had (out of 5) worked out and instead of explaining the situation and saying sorry for the mistakes that happened they reacted extremely unfriendly and rude, rejecting any problem was caused from their end.

We booked a five digit yacht charter through Cavo Yachting for one of our clients. Despite following up at least five times, we still had not received the charter documents or even the base information, although the charter starts this coming Saturday.

The airport transfer we requested was never arranged, emails are regularly left unanswered, WhatsApp replies are sporadic and incomplete, and even the online forms on their website do not function properly.

We have been working in the yacht charter industry for more than 25 years and have rarely encountered such an unprofessional and incompetent charter operator. Cavo Yachting presents itself as a high-end provider, yet fails to deliver even the most basic operational standards, such as timely charter documentation, responsive communication and reliable transfer arrangements.

As a charter agency, we rely on timely communication and reliable documentation. Leaving customers without the necessary information just days before departure is simply unacceptable and creates unnecessary stress for everyone involved.

We hope the charter itself will go well, but based on the communication and organization leading up to the trip, we cannot recommend Cavo Yachting.

Moneybird is a great product, accounting is very easy here. But it is unfortunately not built for real companies.

The main issue from my end is not the bad AI or the lack of support, it is the fact that you can neither download a bank statement or a payment slip for incoming or outgoing transactions. Even this is a basic functionality that really every company needs.

Do not unterstand how they could integrate their own IBAN account with no access to legally required information (like our tax office would like to see statements).

Guess it should be easy to fix, wondering why it is not done so far.

Super Erfahrung, der Prozess der Bestellung lief sehr schnell, aber trotzdem professionell, das Dokument kann nach wenigen Stunden und auch die Tracking-ID für den Versand.

Und deutlich günstiger als vergleichbare Anbieter,

Für die Zukunft fehlt nur noch die digitale Signature der Dokumente, dann wäre es wirklich perfekt :-)

WBS Legal bietet eine kostenlose Erstberatung an, welche ich nicht einmal in Anspruch nehmen wollte. Ich habe WBS telefonisch kontaktiert für eine Mandatsanfrage, wurde jedoch trotz anderslautende Zusagen zwei Mal nicht zurück gerufen.
Ich habe vielmehr beide Maie eine Standard-Email bekommen mit dem Hinweis, dass sich jemand kurzfristig melden wird, was ebenfalls nicht passiert ist.

Daraufhin habe ich den Sachverhalt zur Ersteinschätzung schriftlich übermittelt, habe eine Antwort aus Textbausteinen bekommen, die zu vllt 10% auf meine Situation eingegangen ist, vieles aber einfach ignoriert hat.

We hired a car with them on Gran. Anaria in January and the price was exceptional low. So somehow to good to be true - therefor I was waiting for some 'surprises'. I found them I. The fine prints, saying you need to prepay the fuel for an exceptional high price (2x from the gas station price) and i needed to pay an additional service charge (for pretty much nothing - 2x of the rental price).


But as I have seen it before and as they refund the fuel costs if I return the car full it was ok for me. The service charge will for sure not be refunded even if they can't explain you what kind of service it is for.

But all that accepted. Cheating starts where they charge more than agreed in the contract. And when I was complaining about not following their own contract they offered me the option not to take the car - without any refund for sure. And this is cheating!!!

I invested a substantial 6 digit amount in my Estateuru portfolio While some loans worked as expected the majority of the loans is either in recovery mode (without any results whatsoever) or extended again and again and again without any outcome.

I have several loans that have been designed for a 12 months period and are now running for more than 48 months as EG was prolonging the loan for changing reasons every few months, And often the reasons are opposing each other (f.ex. first reason was refinancing the project via EG, then refinancing via 3rd party, then selling the collateral, then refinancing the loan via EG again). Does not make any sense whatsoever,

After their response: This is simply not true - EG often tries to provide incorrect information publicly to protect their "reputation" (which does not exist anyhow - see the reviews here). I often sent emails to their support address after incorrect handling of investments but never got a response.

Now they charged me an inactive account fee which was never agreed on in their T&C when I signed up (and In explicitly rejected their request of change) even if my account is not inactive and sone funds have just been re-invested.

absolutely horrible. I tried to make a P2P transfer of a small amount (<1.000 Eur) which failed for some reason. After I tried to send my money back to exactly the same account it was coming from and they blocked my account for "suspicious transactions" and started a new KYC process.

Even if I provided all documents requested several times they have not been able to unblock my account not even after 3 months. First I uploaded my documents several times and they showed exactly what they asked for. Every single time they rejected for no reason.

Than I was reaching out to customer service, was asked to send the documents by email as this way the case will be handled manually and nothing happened. The only response I received was the request to upload them again.

When chatting with their team members I realised they have a massive lack of knowledge of their own product. F.ex they are not aware of the fact that SEPA FIAT payments are routed via a payment provider and that the payment provider is offering virtual IBANS in the name of the customer. The proof of payment I sent (together with the bank statement) was not showing BYBIT as recipient and this is one of the reasons of rejection as I figured out in my 20th chat with them.

But even their FAQs are saying that FIAT payments can only be done this way. Point that out to the team members seems to be so confusing to this person that he ended the chat with no solution again.

The only answer after sending an official complaint was as before: Please upload the documents and they will be automatically analyst. Exactly what I did before several times.

Totally useless, incompetent and a waste of time


After their response: The link they provided does not lead to anything but a form to start a new case which does not help at all. There are already several cases in the system and none of them is handled in a proper way.

Even worth: After lodging an official complaint with all details and documents Bybit´s only response was to ask me to submit documents again (the same I sent them 10 times before). Without going into details, without answering my questions, without any approach to help

absolutely horrible. I tried to make a P2P transfer of a small amount (<1.000 Eur) which failed for some reason. After I tried to send my money back to exactly the same account it was coming from and they blocked my account for "suspicious transactions" and started a new KYC process.

Even if I provided all documents requested several times they have not been able to unblock my account even after 3 months. I uploaded my documents several times and they showed exactly what they asked for. Rejected for no reason.

Than I was reaching out to customer service, was asked to send the documents by email as this way the case will be handled manually and nothing happened. The only response I received was the request to upload them again.

Update: infos provided, let's see if something will happen.

Next edit: They split up the entities, before there was only a bybit.com entity, now I am forced to swap my account to bybit.eu as I am EU based. It is at the end exactly the same and a solution is still not there. After sending an official complaint to both entities the only response I received was that they asked me to resubmit my documents again via online form which I already did several times. Without any success.

Even when chatting with them their team does not know or understand that they are using payment providers for FIAT payments and that these payment providers are forcing customers to make payments to virtual IBANs that are in the customers name. They simply have no clue what they are doing and their response shows exactly that.

One of our clients hired nearly new Bavaria Cruiser. 46 with them and had several problems with the boat, including (but not limited to) a broken winch for the bathing platform. He was told by the base manager that he is not authorised to repair that winch and that they have the same problems with several other boats as well.

Even if the boat was nearly new, the condition of the yacht have been far below average. Not only on his boat but on neighbouring boats as well.

After return we contacted the head office, asking for a compensation, which was rejected with two arguments:

The shipbuilder is delivering poor quality so there is nothing that can be done (poor quality is true and everybody knows) but boats need to be properly prepared after deliver as all other companies in the market are doing.

The clients are treating the boats badly, so there is nothing they could change. Might be true as well, but this is their job, delivering proper maintenance and keep the boats in a good sailing condition.

Looks like they only try to make money without putting any effort in maintenance or customer service,

We hired a freelancer of Fiver for a pitch deck design. Originally the delivery time was agreed being 3-4 days but the freelancer asked for extension again and again. After he was not able to deliver what we agreed in the contract I told him we will give him a bad review for his service.

As a result he asked to cancel the order - after he wasted already 10 days of our time for a time critical task. I denied and told him he need to deliver the agreed product. He involved Fiver support and ask them for cancelation. A few emails later and after explaining ou point of view (freelancer don´t want to face a negative feedback so he decided to run away from the job) and asking them to deliver a fair solution they canceled the order and our account at the same time.

Means there is no support for the people who finance their platform and no approach to find a solution that is fair for all parties.

Moreover they support the idea of unfair and unrealistic reviews as a client is never able to post a realistic experience if freelancers can always cancel if they do not like something.

There are much better platforms out there which deliver a proper and honest customer feedback

I highly suggest not to use somebody who is acting like that

I run a Revolut Business account. On 04 Aug 2025 I sent €2,974.50 via API to a supplier. Revolut’s interface said the recipient bank didn’t support SEPA Instant and showed the payment as failed. On 06 Aug 2025—following the app’s guidance—I re-initiated the transfer. Revolut then executed both payments on 06/08 (total €5,949.00).

The recipient has refused to return the duplicate. Revolut submitted recalls; one was rejected and another is “in progress.” Revolut’s Final Response upholds my complaint and admits the duplication was due to a technical error on their side, yet they refuse to reimburse the duplicate €2,974.50, citing their Business Terms. They offered €90 as a goodwill gesture. case ID 1802-42451-43535

For a regulated financial platform, disclaimers about “technical hiccups” shouldn’t trump basic responsibility when the platform itself misreports a payment and prompts a duplicate. I’ve escalated this to the UK Financial Ombudsman and the Bank of Lithuania.

Bottom line: If you rely on Revolut Business for accurate payment status and safeguards, be careful—even admitted platform errors may not be reimbursed.

I tried to get some more details about a Spanish Green Card application, like the duration of the process and the documents required and had some additional questions.

There is a WhatsApp bot on the page that connects you to their "customer service team". The only answers you are getting from them is: "You need to pay before we can answer any questions". This is from my personal perspective not the most serious approach to find new clients, it leaves the impression that they are not there to provide a service or help to get results.

Bestellt und nicht geliefert. Bei meiner Bestellung vor 5 Tagen war die Preisberechnung falsch. Es gab einen Gutscheincode mit 30% Rabatt, abgezogen wurden bei einer Bestellung von 300 EUR nur 4,50 Eur. Nicht ganz 30%.

Ticket an Kundenservice: Keine Reaktion, wobei die Webseite eine Reaktion am selben Tag verspricht. Nacht mehr als 5 Tagen ist noch nix passiert. Und die Ware wurde auch nicht versandt.

Enttäuschend!!

I have invested over 100k into their platform. trusting that their recovery process will work out. More than 10% of my loans are in default and most of them for longer than 12 months. Recovery and sale of the collaterals should not take that long.

More over their due diligence is not working at all. They are funding projects where the investor had a few bankruptcies before, a very negative credit rating and a bad credit history. No idea how they can fund those projects.

Over all I must be happy if I only loose 10% of my total investment even taking the paid interest into account.

unfortunately unreliable. We booked several flights on their platform, starting from KBV to BKK to final destination Amman and the flight was canceled by them without any reason just a day before departure. I tried to reach out to customer service but they have not been able to help.

Luckily I managed to booked the flight directly with the airline for an even better price.

I do not trust Bybit any longer. Tried to made a relatively small FIAT withdrawal but they are coming up with different excuses every single time why it is not working, After all verification processes have been successfully completed.

They are now asking for another 5-7 business days to figure out why it is not working as expected.

If one is experiencing those troubles on small amounts then there is most probably a much bigger issue in the background.

Transfered all my crypto assets away from ByBit. I do have the feeling that the way they act atm and after the massive hack just recently Bybit will not survive.

I can only suggest that every person still holding funds with bybit should be very careful and probably transfer the funds somewhere else.

SUBMITTED: "WE ARE CURRENTLY RECIEVING A VERY HIGH VOLUME OF ENQUIRIES, SO A RESPONSE CAN TAKE UP TO 7 BUSINESS DAYS".

Means: Lot´s of people do have the same problems and you are only playing on time with your answer. Not very trust building.

Ich hatte eine Storebox in Frankfurt Enkheim gebucht, die Webseite und die automatische Abwicklung liefen prima. Vor Ort angekommen, war es mir jedoch nicht möglich, in das Gebäude zu kommen.

Anruf beim Kundenservice, dieser unterstellte mir, ich sei nicht in der Lage, das Codeschloss zu bedienen.

Nach längerer Diskussion gab der Mitarbeiter dann zu, dass das Codeschloss und die Mechanik defekt sind und es nicht klar sei, wie lange die Reparatur dauern würde.

Alternativen oder Unterstützung gab es nicht, nur die Aussage "Pech gehabt" Auch ist mir ein Rätsel, warum bei einem bekannten Defekt weiterhin Buchungen angenommen werden? Ob dies nicht sogar den Straftatbestand des Betruges erfüllt, will ich nicht final einschätzen

Ich hatte am selben Tag meine Wohnung aufgelöst und eine Flug nach Australien gebucht. diesen musste ich absagen. Schadensersatzansprüche gerichtlich auf den Weg gebracht

I was flying from CapeTown to Kuala Lumpur on Xmas eve.

After reading all the reviews here I was a bid worried but luckily for no reason.

All flights in time, very decent service, seats from Recaro, bit old, but comfy. Taking into account that the A330 was nearly 20 years old it was in really proper conditions.

Only the entertainment system was a bit outdated and no Wifi on board. This is the reason that it is only 4 stars.

Happy to fly with them again.

Booked a flight from Athens via Istanbul to Cape Town. First flight was kinda ok, even if my seat was changed from isle to middle seat without any notification. Arrived in Istanbul, 12 hours stop over, planned departures 01:55 next morning. 60 min before departure I was informed that the departure time will be delayed by 7 hours, so next morning. No help at the airport whatsoever, no food, no accomodation, no service.

Checked FlightRadar 24 and figured out that the aircraft arrived in time from it's precious flighr, so must have been a crew issue.

On top: The IST->CPT flight is delayed at least 6 hours every second day. Why don't they change the schedule?


Flight itself was bad, unfriendly staff, only breakfast an hour before arrival, not enough drinks, broken seat.

As my ticket started in EU I asked for compensation. Few completely misleading answers before they stoped communication.

Lawyers involved