Karsten Knorr

We hired a freelancer of Fiver for a pitch deck design. Originally the delivery time was agreed being 3-4 days but the freelancer asked for extension again and again. After he was not able to deliver what we agreed in the contract I told him we will give him a bad review for his service.

As a result he asked to cancel the order - after he wasted already 10 days of our time for a time critical task. I denied and told him he need to deliver the agreed product. He involved Fiver support and ask them for cancelation. A few emails later and after explaining ou point of view (freelancer don´t want to face a negative feedback so he decided to run away from the job) and asking them to deliver a fair solution they canceled the order and our account at the same time.

Means there is no support for the people who finance their platform and no approach to find a solution that is fair for all parties.

Moreover they support the idea of unfair and unrealistic reviews as a client is never able to post a realistic experience if freelancers can always cancel if they do not like something.

There are much better platforms out there which deliver a proper and honest customer feedback

I highly suggest not to use somebody who is acting like that

We are using Smoobu to synchronise our short term rental properties between different booking portals. Since more than 5 days there is a massive problem with the synchronisation with AirBNB. Smoobu is always blocking the coming 21 days for bookings and even if we open them manually the block still exists.

I am in contact with AirBnb and Smoobu to identify and solve the problem. While Airbnb is putting lots of effort into this matter, including several calls daily and deep technical investigations Smoobu is doing pretty much nothing. 4 days without feedback, then 2 mails which simple blame Airbnb and this is it.

We already. lost a 30 day booking and some last minute bookings due to their technical failures and until today nothing happened

I run a Revolut Business account. On 04 Aug 2025 I sent €2,974.50 via API to a supplier. Revolut’s interface said the recipient bank didn’t support SEPA Instant and showed the payment as failed. On 06 Aug 2025—following the app’s guidance—I re-initiated the transfer. Revolut then executed both payments on 06/08 (total €5,949.00).

The recipient has refused to return the duplicate. Revolut submitted recalls; one was rejected and another is “in progress.” Revolut’s Final Response upholds my complaint and admits the duplication was due to a technical error on their side, yet they refuse to reimburse the duplicate €2,974.50, citing their Business Terms. They offered €90 as a goodwill gesture. case ID 1802-42451-43535

For a regulated financial platform, disclaimers about “technical hiccups” shouldn’t trump basic responsibility when the platform itself misreports a payment and prompts a duplicate. I’ve escalated this to the UK Financial Ombudsman and the Bank of Lithuania.

Bottom line: If you rely on Revolut Business for accurate payment status and safeguards, be careful—even admitted platform errors may not be reimbursed.

I tried to get some more details about a Spanish Green Card application, like the duration of the process and the documents required and had some additional questions.

There is a WhatsApp bot on the page that connects you to their "customer service team". The only answers you are getting from them is: "You need to pay before we can answer any questions". This is from my personal perspective not the most serious approach to find new clients, it leaves the impression that they are not there to provide a service or help to get results.

Bestellt und nicht geliefert. Bei meiner Bestellung vor 5 Tagen war die Preisberechnung falsch. Es gab einen Gutscheincode mit 30% Rabatt, abgezogen wurden bei einer Bestellung von 300 EUR nur 4,50 Eur. Nicht ganz 30%.

Ticket an Kundenservice: Keine Reaktion, wobei die Webseite eine Reaktion am selben Tag verspricht. Nacht mehr als 5 Tagen ist noch nix passiert. Und die Ware wurde auch nicht versandt.

Enttäuschend!!

I have invested over 100k into their platform. trusting that their recovery process will work out. More than 10% of my loans are in default and most of them for longer than 12 months. Recovery and sale of the collaterals should not take that long.

More over their due diligence is not working at all. They are funding projects where the investor had a few bankruptcies before, a very negative credit rating and a bad credit history. No idea how they can fund those projects.

Over all I must be happy if I only loose 10% of my total investment even taking the paid interest into account.

unfortunately unreliable. We booked several flights on their platform, starting from KBV to BKK to final destination Amman and the flight was canceled by them without any reason just a day before departure. I tried to reach out to customer service but they have not been able to help.

Luckily I managed to booked the flight directly with the airline for an even better price.

I do not trust Bybit any longer. Tried to made a relatively small FIAT withdrawal but they are coming up with different excuses every single time why it is not working, After all verification processes have been successfully completed.

They are now asking for another 5-7 business days to figure out why it is not working as expected.

If one is experiencing those troubles on small amounts then there is most probably a much bigger issue in the background.

Transfered all my crypto assets away from ByBit. I do have the feeling that the way they act atm and after the massive hack just recently Bybit will not survive.

I can only suggest that every person still holding funds with bybit should be very careful and probably transfer the funds somewhere else.

SUBMITTED: "WE ARE CURRENTLY RECIEVING A VERY HIGH VOLUME OF ENQUIRIES, SO A RESPONSE CAN TAKE UP TO 7 BUSINESS DAYS".

Means: Lot´s of people do have the same problems and you are only playing on time with your answer. Not very trust building.

Ich hatte eine Storebox in Frankfurt Enkheim gebucht, die Webseite und die automatische Abwicklung liefen prima. Vor Ort angekommen, war es mir jedoch nicht möglich, in das Gebäude zu kommen.

Anruf beim Kundenservice, dieser unterstellte mir, ich sei nicht in der Lage, das Codeschloss zu bedienen.

Nach längerer Diskussion gab der Mitarbeiter dann zu, dass das Codeschloss und die Mechanik defekt sind und es nicht klar sei, wie lange die Reparatur dauern würde.

Alternativen oder Unterstützung gab es nicht, nur die Aussage "Pech gehabt" Auch ist mir ein Rätsel, warum bei einem bekannten Defekt weiterhin Buchungen angenommen werden? Ob dies nicht sogar den Straftatbestand des Betruges erfüllt, will ich nicht final einschätzen

Ich hatte am selben Tag meine Wohnung aufgelöst und eine Flug nach Australien gebucht. diesen musste ich absagen. Schadensersatzansprüche gerichtlich auf den Weg gebracht

I was flying from CapeTown to Kuala Lumpur on Xmas eve.

After reading all the reviews here I was a bid worried but luckily for no reason.

All flights in time, very decent service, seats from Recaro, bit old, but comfy. Taking into account that the A330 was nearly 20 years old it was in really proper conditions.

Only the entertainment system was a bit outdated and no Wifi on board. This is the reason that it is only 4 stars.

Happy to fly with them again.

Booked a flight from Athens via Istanbul to Cape Town. First flight was kinda ok, even if my seat was changed from isle to middle seat without any notification. Arrived in Istanbul, 12 hours stop over, planned departures 01:55 next morning. 60 min before departure I was informed that the departure time will be delayed by 7 hours, so next morning. No help at the airport whatsoever, no food, no accomodation, no service.

Checked FlightRadar 24 and figured out that the aircraft arrived in time from it's precious flighr, so must have been a crew issue.

On top: The IST->CPT flight is delayed at least 6 hours every second day. Why don't they change the schedule?


Flight itself was bad, unfriendly staff, only breakfast an hour before arrival, not enough drinks, broken seat.

As my ticket started in EU I asked for compensation. Few completely misleading answers before they stoped communication.

Lawyers involved

I have my Bondora Go & Growth account for over five years now with regular investments into my account. I went through the full KYC process when opening the account and a second time in between.

Yesterday I tried to withdrawal my funds from my account and this is when they asked for a "source of funds".

From my perspective and understanding this is not the right time to do so, they could have done it during the account opening process or latest when investing the money. And as I understand the legal framework they are neither obliged nor even authorised to ask for that - especially as it is only a 5 digit amount (so not much money).

I clearly see this as a way to delay (or even avoid) payouts, and contacting the customer service about that matter I did not even get a useful response.

Please be very careful before investing any money into BONDORA. It all looks good until you are trying to access your money

Update after their response:

Again a lie. I am not the only person complaining about these procedures - see other reviews here. This is systematically built into their software to avoid or delay payouts as long as they can.

No reply to the doubt about legal requirements to ask for SoF - they do not have any.

No contact from customer support as stated. Even if provided some SoF documents nothing is happening. Payout still blocked and my account is not accessible.

While I initially thought this might have been an unlucky coincidence I am now convinced (free a bit of research) that this is systematic cheating.

Already reached out to their regulatory body and the police to claim a criminal offense.

Ganz schlecht. Kundenservice ist nicht erreichbar und auch nicht vorhanden. Vielmehr ist dies lediglich eine Agentur, die Produkte verschiedener Versicherungen vermittelt, ohne jedoch im Schadensfall auch nur in irgend einer Form tätig zu werden.

Hier wird jede Verantwortung jeweils auf den Versicherungspartner abgewälzt und auch bei Problemfällen gibt es keinerlei Unterstützung

Leider sehr unseriös. Habe zwei Rechtsfragen eingestellt, bei der ersten wurde drei Mal ein Anwalt zugewiesen, der sich nicht meldete und dann einfach aus der Anfrage verschwandt. Der letzte Anwalt stellte sich als leider nicht sehr kompetent heraus und gab falsche bzw. ungenaue Auskünfte

Der Kundenservice von Advocado war bisher nie erreichbar, es gibt eine 0800 Rufnummer mit Anrufbeantworter, trotz 5(!) Nachrichten auf dem Band in 5 Tagen rief nie jemand zurück,

Emails werden ignoriert, webseite läuft nur teilweise, oftmals zeigt er mir entweder ein abgelaufenes Zertifikat oder die PLESK -Benutzeroberfläche für den Login auf deren Betriebssystem-Ebene an.

Finger weg.

Tried to withdrawal money from my Estateguru balance. Something that should not be a problem at all.

Even if the withdrawal is shown on their platform the payment never arrived on my account. Customer service is not responding at all, neither via chat nor via email.

In den Google Adwords heisst es: Anwälte sind online, bekomme Deine Antwort sofort. Nach der Bezahlung verändert sich diese Wartezeit auf "5-30 Minuten" und nachdem ich jetzt 120 Minuten gewartet habe und sich noch immer kein Anwalt gemeldet hat, gibt es eine schlechte Bewertung

I am with SafetyWings pretty much since day one. And even if claim handling is very time consuming and communication pretty often a pain in the ass I supported the idea of the product. But today I found out about the biggest lack in their policy which makes it a total no go.

As one might know you need to renew your policy once a year - means each policy is valid for max 12 months. I thought this is just to adjust the monthly rates based on once ages but this is not the idea behind it. The reason for the yearly renewal is that this is how they try to avoid to pay for longer treatment or expensive claims.

Imagine the following: You will have a bigger accident in month 11 of your 12 months membership. Initial hospital treatment will be covered by SafetyWing. But the hospital is scheduling your necessary surgery in months 13 (or to be more detailed in month 1 after the renewal of your policy). And imagine the treatment is a bit more complicated and expensive and the injury will need another 6 months to heal.

In this case SafetyWing will pay exactly NIL, ZERO, NOTHING.

Why? Because the renewal of your policy is considered as a NEW policy under their fine print and the accident that happened in your OLD policy is excluded from the new one as it is a "pre-existing condition".

Imagine the situation that you have a longer treatment let's say because of a serious illness like cancer. They will stop their payments the day your original policy will expire and there is nothing you can do against it.

@safetyWings: thanks for your honest answer, Barbara. But this shows only two things:

1) All your marketing is fake. You are promising a full health insurance for Nomads in all your communications (incl. your ambassador program) even if your product is only a bad travel insurance. But a travel insurance does not cover the needs of digital nomads at all.

2) One can get a much better travel insurance for less money on every corner. Not only your claim handling is extremely slow and difficult but your fine print is super unfair to your users.

Considering a legal claim against you in ghe US for false product statements….

Meine zweite Bestellung bei Segmueller - und leider ging wieder alles schief. IT: funktioniert nicht, Prozesse gibt es nicht, Mitarbeiter sind unfaehig!!

Harte Aussage, ich weiss. Aber hier die Begruendung:

1) vor 6 Wochen eine. Sessel bestellt, Rechnungsanschrift abweichend von Lieferanschrift. Screenshot existiert. Bereits in der Bestellbestaetigung wurden die Adressen verwechselt. Erster Anruf: OK, sorry, korrigieren wir. Sollte eine Bestaetigung bekommen, nicht passiert.

2) Paar Wochen spaeter gab es ein Versandavis: Adressen wieder falsch. Wieder angerufen, wieder Korrektur versprochen. Wieder nichts passiert.

3) Zwei Tage spaeter Kontakt durch die Spedition. Denen das Proem geschildert. Kurze Antwort: koennen wir sofort aendern, brauchen aber ein OK vom Versender. Drittter Anruf: Ja, machen wir, ich schick Ihnen spaeter eine Email und melde mich zurueck. Passiert: Nichts - weder bei der Spedition noch bei mir.

4) Dann: Versuch der Auslieferung durch die Spedition an die falsche Adresse. Zwei Tage spaerer das erste Mal Kontaktaufnahme von Segmueller: Warum ich denn die bestellte Ware nicht annehme? Ernsthaft! Geschichte wieder erzaehlt: Ja, tut uns leid, aendern wir sofort. Passiert: Nix

5) Mehrere Tage spaeter: Email, was sie jetzt machen sollen. Klare Antwort: Stornieren! Geld zurueck. Passiert: Nichts

6) Dann Wochen spaeter: Ware wieder im Lager angekommen, endlich stornieet und erstattet. Immerhin.

7) Ware erneut bestellt und bezahlt. Gab aber keine Bestellbestaetigung. Anruf: Ihre Bestellung gibt es nicht. Aha!! War aber abgebucht. Und bei Trusted Shops gemeldet. Wie kann das sein? Segmueller: muss wohl ein IT Problem sein, wir melden uns. Bin gespannt…