Toller Service
Habe schuhe bestellt leider die verkehrten bekommen aber der Service hat sich darum gekümmert und mir die richtigen geschickt perfekt so sollte. Probleme gelöst werden
Antwort von WOOVIN
Hi Patrick,
Thank you for your call this afternoon!
Once again, we apologize for the inconvenience caused by the store accidentally sending you the wrong sneakers. We have resolved this issue promptly today, as you were informed.
The correct sneakers, the adidas Campus 00s Core Black in size 41 1/3, are already on their way to you, and you have received the return label for the incorrect pair. You confirmed that you will ship the sneakers back to the store tomorrow. So everything is resolved now and you can enjoy your new sneakers at the end of this week.
While such logistical errors are rare, they can unfortunately happen, but we’re glad everything has been resolved for you directly this morning!
All the best,
WOOVIN Support Team