Nikolas M

Alles super. Das Regal hat eine gute Qualität, kam schnell an, alle Teile waren da. Kunden-Support war bei mir super, als ich eine Frage hatte.

Super Support. Schnell, freundlich, kompetent. So muss das sein. Zu Recht 5 Sterne. Hat man leider viel zu selten so gut.

Blocked my laser printer from printing with non-hp cartridges after automatic firmware upgrade. removed old firmware from website. Costs me a total of 6 hours to fix it. Wasted lifetime. They lost me as customer.

I was a fan of hp. My last HP laser printer worked almost 20 years until I fed it with wrong paper. I had a cheaper OKI and a cheaper Lexmark afterwards. Both did not have reliable hardware. I bought a more expensive hp printer again - actually they have become quite cheap also - hoping to get better hardware. I have it for several years now. Printouts are still perfect. No problems - until the artificially created one mentioned in the beginning.

If somebody thinks, what printer to buy now. I had also problems with unsupported printer from Canon (InkJet). I have a scanner from epson for years now, that still ships updates for current operating systems. I am currently quite pleased by them. It might be worth to take a look at their products.

Update
For HP: Hardware is still very good. After being frustrated, the printer is running again and doing a perfect job. I disabled firmware updates.

So I update my rating again to something more positive.

I had a friend, who later contacted me aobut his Samsung printer (a hand full of years old). I could not get it to print via AirPrint again, because after a reset some setup is required but Mac and Windows software is outdated and does not want to setup the printer anymore.

So my final recommendation for printers is: Find some 6 year old model, check the manufacturer's websites for drivers and software for this old printer. Buy a new printer form the one, that supports their hardware. And also: it might be worth to buy a printer, that works with PCL6, PostScript and LPD and prints via network, so any future computer, that supports these standards will be able to print with a generic driver.

Happy with software and long support for devices.

I purchased products from Canon before, because the hardware was better in some reviews. But Canon lacks support for products pretty fast. There are no updates available and if you update your OS things stop working. So you have intact hardware and can not use it. For epson, I bought a scanner 5 years ago and I still receive software updates from time to time. At that amount of time, my Canon printer was not working anymore. So I am happy with Epson and will choose them again.

They are deliberately faking the time of the last update of their data. If they are not truthful with this, how reliable are their other numbers? You decide.

They sell cheap printers, but after writing 30+ emails to their support and getting back 6 responses, I am very disappointed. I was telling them about a major issue, that their iOS SDK has, that prevents apps using the SDK to be submitted to the App Store, rendering their SDK almost useless.

Here is what they sent me back:

3 of the mails were links to the same broken iOS SDK, that I was just complaining about. Nobody read the emails.
1 mail was telling me, that their SDK did not have any problems - right after I sent them screenshots of the compiler logs, that prove the error in the SDK and I also send them an explanation of the problem and the solution (which is just flipping one compile flag, when building their SDK).

1 mail was, just a "no", after asking, if there was any progress on fixing the issue.

1 mail was telling me, that they did not want to send me the SDK, after I offered to fix their SDK for them.

This is like one of the worst companys. I would not bother so much, if I wouldn't have bought 11 printers from them. Also I actually need 10+ more printers, but I will not buy any more, since they don't work (except in testing environments).

I have another 10 month to go in my Kabel contract and after asking, if they could improve my upload speed from 12 to maybe 25 Mbit, they sold me a contract with 50mbit upstream and 5x the downstream for the same price (40€) as I had before. Great!

Bought an iPhone. Had an anti-virus software in the cart, which was "the first year for free", which I did not put there. Despite having nothing to do with the iPhone, it looks like a subscription. Upselling by advertising additional products in the buying process is annoying enough. But automatically putting crap into the cart is a no-go.

Update: notebooksbilliger.de hat my review removed until I proved, that I really bought an iPhone with them. They argued, this could not have been a genuine buying experience. Because they would not add a product to my cart? I checked again with another product, if I accidentally clicked on the anti-virus subscription and if it was my fault. No, it was not. I had the same subscription (I also checked, that it was a subscription) in my cart again. I wonder how many bad reviews were already removed.

2 stars, because they had a good price for the iPhone and they shipped in a timely manner.

Not only do they send out spam email. They also encourage killing people. The US is going down the tubes with the violence in their country and they promote building more weapons. Please get yourselves educated, it would help.

The newsletter they send without asking and the button inside the email to opt out does not work.

Benutzen geklaute E-Mailadressen, um Spam zu versenden.

Benutzen geklaute E-Mailadressen, um Spam zu versenden.

Benutzen geklaute E-Mailadressen, um Spam zu versenden.

Senden Spam an eine E-Mailadresse von mir, die bei einem anderen Anbieter geklaut wurde.

Gathering and selling domains. These people make the world a worse place. Don't feed the trolls.

Weisen auf der Desktop Website nur in kleiner Schrift am Rande des Checkouts darauf hin, dass man ein ABO abschließt. Auf Mobilen Endgeräten gibt es gar keinen Hinweis auf ein ABO! Katastrophale Geschäftspraxis! Absolut nicht vertrauenswürdig!

Update: Im Gegensatz zur Aussage in der Antwort auf diese Bewertung wurde auf der mobilen Website kein Hinweis auf das Abo untergebracht. Das wurde mir telefonisch noch mal von einem Mitarbeiter bestätigt. Ich weiß nicht, ob es mittlerweile diesen Hinweis gibt.

Verschicken Spam an eine geklaute E-Mailadresse

Verschicken Spam an eine geklaute E-Mailadresse.

They sent spam to me in order to get me to their website.