risegardens.com Bewertungen 

I stumbled upon this website while searching for unique garden decor, and I was pleasantly surprised. The selection was limited, but what they had was high-quality and exactly what I needed. The checkout process was smooth, and my order arrived quickly. A solid find for those looking for something specific.

I order a filter 3 months ago. Havent received. Sent multiple emails to see whats going on. Still no response.

The pump broke again, and in all my time, and spending a lot of money, I have NEVER produced any fruits, vegetables,herbs, etc...

I have not received the past three deliveries that are part of my annual Rise Garden subscription. One item arrived last week, 27 August.

I asked a callback to discuss my dissatisfaction a month ago. I have yet to receive a response

I’ve had items on back order for almost a year. That’s nothing short of insane.

I’ve been waiting three months for my $80 order that’s already been paid for. need I say more?

Nearly six months later, no product and now no response

I ordered the Rise Loft in March. At the time of purchase, it was clearly listed as a preorder with an expected ship date in May. I understood that and was completely fine waiting until May.

May came and went with no shipment. Then June came and went.

When I reached out, responses were slow and mostly generic apologies about supply chain issues and delays. At one point, Rise Gardens sent me a free Sprouts Nursery and said we would receive a $50 credit toward products once the Loft finally arrived. I appreciated the gesture, but it did not solve the actual problem.

June ended. July passed. I continued emailing for updates, and eventually my emails were simply ignored.

At that point, I asked to cancel my order. That request has also been ignored.

Tomorrow is September. It has been almost six months since I placed this order and more than three months since the product was originally supposed to ship. I have paid for a product I still do not have, I cannot get a meaningful update, and I apparently cannot even get the company to acknowledge my request to cancel and refund the order.

I am now at the point of filing a dispute with my credit card company because I do not know what other option I have. When a company takes your money, fails to deliver the product months after the promised timeframe, stops responding, and ignores cancellation requests, it becomes extremely difficult to have any confidence that the order will ever be fulfilled.

Rise Gardens sent me an email asking me to review my experience with them, so here it is.

I’m done.

I have not received my last 2 orders. Customer service is nonexistent. The only way to contact them is through Chat which seems like its just AI nonsense. I love my garden but without the seeds its useless. I feel scammed.

Very poor response time from customer service. It takes more than 3 months for a shipment to arrive. The only plant that really thrives is lettuce. All other products are a waste of time. Very disappointed to say the least.

Moved up my renewal date and charged me $240 without my knowledge, despite several orders from the previous year unfulfilled. Straight up theft!!!! I already contacted BBB on them

I loved my Rise Garden to Start.

1. Customer Service is HORRIFIC.
2. If you get a garden, you'll need to replace parts eventually, but expect them not to be available, turning your investment into a $1,000+ stand that the lights work sometimes.

Did I mention customer service is horrific? I've gone back and forth with them since purchasing our garden on Nov 16, 2022. I've spent well over $3,000 with them, and they do not care or help people with their gardens.

Whatever you do, do not get one of their gardens. It's not worth it.

Items out of stock. Still haven’t received order placed months ago.

The whole experience has been awful. Many of the items I purchased I never received because they were out of stock, such as the add on trellis. And what I did receive took a very long time to fulfill. I should have gone with Gardyn.

I’ve emailed texted started to chat and I never got a response. I canceled my order. Asked for a refund. Still never got a response if I could give zero stars I would.

THE ABSOLUTE WORST CUSTOMER SERVICE.

I bought basic seeds in April. Nothing fancy. It was supposed to be shipped within 3 business days. It will be AUGUST tomorrow with no sign of shipment.

I have contacted customer service 16 times and received a response from only 4 of them where they give a runaround of “please expect shipment within 1-2 weeks.” After 2 weeks without shipment, I contact them then they ghost me again. THIS HAS BEEN GOING ON FOR MONTHS REPEATING THIS EXACT CYCLE.

Absolutely terrible.

I placed order #01-110458 on February 2, 2026 and paid $196.19 by credit card for hydroponic garden parts. More than five months later the order still has not shipped -- the status has been stuck on "getting your order ready to be shipped" the whole time, with no tracking, no updates, and no explanation. I would genuinely still like to receive the parts and grow my garden, but the complete lack of fulfillment and communication has been very frustrating.

Terrible customer service. Impossible to communicate with anyone that cares.
Have several outstanding orders months old now.
Still waiting for a replacement pump after they sent the wrong one.
At this point I’m considering just scrapping everything out and going back with Aero Gardens. Their products are on Amazon too.

Loved the garden disappointment thar they are 3 quarters behind on the pre paid monthly shipment s of seeds and nutrients spent thousands over the years . No return emails no nothing

Buyer beware !

I have not received two of my orders included in my annual membership. I have emailed used the chat bot several times and have received not word back from the company and am out of product that I need from my unfulfilled orders. Very disappointing.