Excellent foundation only need small amount it goes on white then it changes colour to suit. I've tried different foundation but colour never seems right .Luxe however adapts to your skin.Lovely textu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Awful 😞 I ordered via Facebook the ads showed this was a game changer and was amazing for older skin etc Well reviewing is impossible as I after ages of wait it f never got it !!! Contactin... Mehr ansehen
Unternehmen hat geantwortet
Buy 1 get 1 free sometimes charged for 2. Delete items from your basket and start over until you get the right price. Delivery took a long time. When I tracked my order, tracker said order was return... Mehr ansehen
Unternehmen hat geantwortet
From first glimpse to purchase there is a lot of communication from Luxe. A lot of sales but additional offers and a genuine interest in feedback. I bought the Luxe colour match foundation and do real... Mehr ansehen
Unternehmen hat geantwortet
3.5
Akzeptabel
1091 Bewertungen
Bittet Kunden um Bewertungen
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Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
Bait and Switch tactics
Do not buy from this company unless you want to get stuck in an endless loop of customer service nightmare emails.They heavily advertise a "30-day money-back satisfaction guarantee" to make you feel safe buying their Luxe Color Changing Foundation. However, if you actually try to use the guarantee because the product doesn't blend or sit right on your face, they completely refuse to honor it.First, they claimed their guarantee doesn't apply to "BOGO bundles"—a hidden rule that is absolutely nowhere on their policy page. Then, they sent email after email refusing a return, telling me to "give it to a friend," and trying to bargain out of their contract by offering insulting, escalating partial refunds (starting at 20% and scraping up to 60%).I had to file a formal dispute with PayPal to get my money back. PayPal reviewed their deceptive practices and instantly forced a 100% full refund on my behalf. Save your time and your money—go with a brand that actually honors their legal terms.
16. Juli 2026
Bewertung ohne vorherige Einladung
Evens out skin tone…
This is the only thing that has evened out my skin tone without looking caked on.
23. Juli 2026
Bewertung ohne vorherige Einladung
Great product really love the foundation
Great product really love the foundation
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are so thrilled to hear that you are loving the foundation! Knowing that our formula is delivering the results you want brings a huge smile to our team. Thank you so much for taking the time to share your love for the product—we're so happy to have you with us!
Happy
Excellent foundation only need small amount it goes on white then it changes colour to suit. I've tried different foundation but colour never seems right .Luxe however adapts to your skin.Lovely texture doesn't clogs pores .Would Highly Recommend.
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are so thrilled to hear how well our Luxe shade-adapting formula worked for you! Finding the exact right match can be such a challenge, so knowing that you love the lightweight feel and pore-friendly texture means everything to us. Thank you so much for the glowing recommendation and support. We are honored to have you as part of our community!
So easy and experience was user friendly
So easy and experience was user friendly
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are so glad to hear that your experience was smooth and effortless! Creating a user-friendly process that makes shopping seamless is always our top priority. Thank you so much for taking the time to leave such wonderful feedback. We look forward to seeing you again soon!
Website is Easy to navigate and the…
Website is Easy to navigate and the purchase process is easy to follow and FAQ is very helpful for getting started and finding info needed
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are so thrilled to hear that you had such a seamless experience on our website! We put a lot of care into creating an intuitive design, an easy checkout process, and helpful resources so you can find everything you need effortlessly. Thank you so much for taking the time to share your feedback. We look forward to welcoming you back soon!
Very easy to order and get what I need
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are so happy to hear how easy and seamless your ordering experience was! Making it quick and straightforward for you to find and get exactly what you need is always our top priority. Thank you so much for taking the time to share your feedback with us. We look forward to serving you again soon!
I would give it zero stars if I could
I would give it zero stars if I could. Tried to deliver to my PO Box and couldn't after sending it back to warehouse in China 3 times. Worst delivery ever, never received any of the 3 packages. Do not buy from them
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
Hi there, I’m truly sorry for the frustration this has caused you. We want to make things right, so I’ve personally sent you a message to get your details and look into exactly what happened with your order and our communication. Thank you for your patience while we fix this for you, we really appreciate you speaking up.
I am in love with the luxe range all…
I am in love with the luxe range all the products I have used are amazing xx
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are absolutely over the moon reading this! Hearing how much you love the entire Luxe range and that every single product has worked wonders for you means everything to our team. We pour so much care into perfecting our formulas, so knowing they've brought you such great results is the ultimate compliment. Thank you so much for your amazing support and love! xx
This is my second day wearing it
This is my second day wearing it, and I absolutely love it. The coverage is great, matched my skin perfectly. I normally only use Clinique, but now at 47, it started looking horrible in my fine lines and under my eyes.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are absolutely thrilled to hear how much you are loving it on your second day! We completely understand how skin needs evolve over time, which is why we carefully formulated our product to provide great coverage without settling into fine lines or under-eye areas. Knowing we’ve earned a spot in your daily routine means the world to us. Thank you so much for sharing your wonderful experience!
The product makes it great.
The product makes it great.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are so happy to read this! Knowing that the product itself delivers such a great experience and great results means everything to our team. We work hard to create formulas that truly stand out, so hearing your satisfaction is incredibly rewarding. Thank you so much for your support and for leaving such kind feedback!
The service is outstanding easy to…
The service is outstanding easy to order and theproduct is the best I have ever used will always use this company order came very fast
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are beyond thrilled to receive such incredible feedback! Hearing that our product is the best you've ever used—and that your order arrived so quickly—absolutely makes our day. Having your long-term trust and loyalty means the world to our team. Thank you so much for your support and for being such a valued part of our brand!
Easy reorder and quick delivery.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are so happy to hear that reordering was smooth and your delivery arrived quickly! Making it effortless to restock your favorites—and getting them to your doorstep fast—is always our top priority. Thank you so much for your continued trust and for sharing such great feedback with us!
Sure is easy to navigate
Sure is easy to navigate, as is payment, delivery etc.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are so thrilled to hear that every step of your journey—from browsing and checkout to delivery—was completely seamless! Creating a quick, hassle-free experience from start to finish is always our top goal. Your positive feedback means the world to us, and we truly appreciate you taking the time to share it!
So easy to purchase
I found it very easy to look for, find, and purchase what I wanted. I am impressed that it took very little time out of my day, as that's been more important lately when I'm really busy. If something is too complicated I will give up because I likely won't have the opportunity later.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are so glad to hear how quick and effortless your shopping experience was! We know how precious your time is—especially on busy days—so making the process smooth, clear, and hassle-free is a huge priority for us. It means so much to know we could save you time while helping you get exactly what you needed. Thank you for your review!
Sucker For A Gimmick
Most times I am angry I fell for the advertisement and bought something too good to be true. BUT, this time I was surprised that my hard earned money was well spent. This product actually worked and the match was great!
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
This absolutely made our day! We completely understand how hard it is to trust online ads, so knowing that your hard-earned money was truly well spent means the world to us. We are so proud that the product delivered and gave you that perfect match you deserve. Thank you so much for giving us a chance and taking the time to share your review!
Very good foundation
Well the only thing I can say is the Luxe foundation is really good and match your skin color also doesn’t feel heavy. I just love it ! Already purchased twice ❤️
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
Well the only thing I can say is the Luxe foundation is really good and match your skin color also doesn’t feel heavy. I just love it ! Already purchased twice ❤️
Awful 😞
Awful 😞
I ordered via Facebook the ads showed this was a game changer and was amazing for older skin etc
Well reviewing is impossible as I after ages of wait it f never got it !!!
Contacting them took even more time the product is poor quality according to other reviews I see the service is even worse I’ve requested a refund which has been denied only re-shipping is my only option!!???
Maybe by Christmas I’ll have it and be able to like other give it another one star review based in this being another pile of 💩 please people don’t bother and be also disappointed find something else this is just not worth the hassle and the ultimate let down
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
Hi there, I’m truly sorry for the frustration this has caused you. We want to make things right, so I’ve personally sent you a message to get your details and look into exactly what happened with your order and our communication. Thank you for your patience while we fix this for you, we really appreciate you speaking up.
It was easy to check out although I’m…
It was easy to check out although I’m not sure how I got a renewal subscription I don’t remember seeing it, perhaps you should make it more visible
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
Thank you so much for bringing this to our attention! Your feedback regarding the visibility of the subscription option is extremely valuable, and we take transparency during checkout very seriously. Insights like yours help us fine-tune our website so every detail is as clear as possible for our customers. We truly appreciate you sharing your experience with us!
Excellent product
The product is excellent and ordering is simple.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Luxe Research
We are absolutely delighted to hear that you love the product and found the ordering process so smooth! Our goal is always to deliver top quality alongside an effortless shopping experience. Thank you so much for taking the time to share your feedback!
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