1st class service every time from Vape&Go really impressed with the range of products they supply but above all I love the low prices can't be beaten. Knowing that prices are going up in October and e... See more
Company replied
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I got a little confused by my last order-the niqsalts i required were apparently out of stock but this was quickly rectified by the offer of a full refund or change of order so no problem.Still happy... See more
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I order one a month from Vape & Go. Never any issues. 100% legit & fast delivery and there are really great deals on. I got regular emails telling me what's new and what's on offer. 100% recommend. I... See more
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Vape and Go Are very much an exceptional company that i trust and support. I place my orders and receive them in perfect condition and always on time. The customer service is fantastic i wouldn't us... See more
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Company details
About Vape and Go
Written by the company
Vape and Go is a UK-based online vape shop, serving adult vapers across the country since 2018. From our warehouse in Preston, we stock one of the widest ranges of vaping products in the UK, including vape kits, pods, nic salts, e-liquids, big puff devices and nicotine pouches from leading brands like Hayati, Lost Mary, IVG, Vaporesso, Elf Bar and SKE Crystal.
Every product we sell is sourced from authorised UK distributors and complies with MHRA regulations. We check our prices against the market daily, so you'll find some of the lowest prices anywhere in the UK — and our multibuy deals across vape kits, pods and nic salts stretch your money even further.
Shop Vape Kits Shop Nic Salts Shop SaleDelivery and Shipping
Free Tracked UK Delivery
We offer free standard tracked UK delivery on all orders over £35, with same-day dispatch on orders placed before 8pm, 7 days a week.
Next Day and Weekend Delivery
Royal Mail and DPD next working day delivery options are available at checkout, including DPD Saturday and Sunday delivery for orders that can't wait until Monday.
Click and Collect
Local to Preston? Order online and collect in store at no extra cost.
View Delivery InformationCustomer Support
Need help? Call us on 01772 875800 or get in touch through our website — our team is on hand to sort delivery issues, faulty products or any question about your order. We read every review here and use your feedback to keep improving.
We are a strictly 18+ retailer. All orders are subject to age verification, and we take our responsibilities as a vape seller seriously.
Why shop with Vape and Go
Written by the company
- Same-day dispatch, 7 days a week
- Order before 8pm any day of the week and your order leaves our Preston warehouse the same day, with Royal Mail and DPD next-day options at checkout.
- Free tracked UK delivery over £35
- Free tracked delivery on all UK orders over £35. Need it faster? Next-day and DPD weekend delivery upgrades are available at checkout.
- Genuine stock, lowest prices
- Every product is sourced from authorised UK distributors and MHRA compliant. We check our prices daily so you get some of the lowest in the UK.
- Real support when you need it
- Call us on 01772 875800 or email support@vapeandgo.co.uk. We read every review and use your feedback to improve.
Contact info
Vape and Go, Unit 11-15, Fylde Road Industrial Estate, Fylde Road, PR1 2TY, Preston, United Kingdom
- 01772 875800
- support@vapeandgo.co.uk
- vapeandgo.co.uk
4.6
Excellent
28K reviews
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As always first class service quick…
As always first class service quick delivery and good value for your money highly recommend
August 18, 2026
Reply from Vape and Go
Hi Brenda,
Thank you! "As always" is the phrase we work hardest to deserve. Thanks for the recommendation, and see you on your next order!
Kind Regards,
Vape and Go
As always a good service also you are…
As always a good service also you are informed of delivery time and day which is really helpfull.Thank you
August 21, 2026
Reply from Vape and Go
Hi Margaret,
Thank you! Knowing when your parcel is coming makes all the difference, so we're glad the updates are landing well. See you soon!
Kind Regards,
Vape and Go
Customer service is slow. Vape not working
I bought a vape that doesn’t work properly. They’re not being very prompt with dealing with the issue. Requested a video of it not working, I sent it, and still haven’t heard back
August 21, 2026
Reply from Vape and Go
Hi Aine,
We're sorry for the trouble with this one. We can see you're already in touch with our support team, and they'll see it through with you.
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Mr Nelson,
Thank you! 👍 Short and very welcome. We'd love to see you back anytime!
Kind Regards,
Vape and Go
Really easy to choose on the website
Really easy to choose on the website
Comes quick everytime
August 21, 2026
Reply from Vape and Go
Hi Liam,
Thank you! Easy to choose and quick every time is precisely what we want the site to be. See you on the next order!
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Rogers,
Thank you! Quick delivery, no fuss — that's the job done properly. Hope to see you again before long!
Kind Regards,
Vape and Go
Hi i recieved my vape from you and it…
Hi i recieved my vape from you and it doesnt taste right it give a burn taste to the back of my throat like the coil needs changing and i only tried it a couole of times surly it shouldnt be like that so i dont use it
August 17, 2026
Reply from Vape and Go
Hi Jodie,
We're sorry to hear you've had trouble with this one. Please contact support@vapeandgo.co.uk and we'll look into it for you.
Kind Regards,
Vape and Go
Excellent seller.
August 14, 2026
Reply from Vape and Go
Hi Christine,
Thank you! Two words, and they're two of the best. We'd be glad to see you back soon!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank you! Fast service and flavours worth coming back for — that's what we're going for. See you on the next order!
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Robert,
Thank you! "Every time" is the part that takes the work, so we're glad it's holding up. See you soon!
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Darren,
Thank you! Good vapes and a company you can rely on — we'll keep both coming. Hope to see you again before long!
Kind Regards,
Vape and Go
My order didn’t arrive and it wasn’t…
My order didn’t arrive and it wasn’t their fault but delivery fault and I messaged them for refund as I was going on holiday next day and needed them but wouldn’t come in time and they replied but didn’t get back to me and been a few days
August 28, 2026
Unprompted review
Reply from Vape and Go
Hi Chanell,
We're sorry — you shouldn't have been left waiting this long for an answer. Please contact us at support@vapeandgo.co.uk and we can look into this for you.
Kind Regards,
Vape and Go
poor which was unlike before
Didn't receive order and 4-5 days for it to be re delivered still in that waiting time.
August 21, 2026
Reply from Vape and Go
Hi Kevin,
We're sorry — we can see one of our customer service team is looking into this and will get back to you shortly.
Kind Regards,
Vape and Go
Excellent company
Vape and go are an absolute excellent company I've been using this service for over a year and I've never been let down very fast delivery and quality products
August 21, 2026
Reply from Vape and Go
Hi Colin,
Thank you, Colin — over a year without being let down is exactly the record we want to keep. Lovely of you to say so, and here's to the next year!
Kind Regards,
Vape and Go
Great dispatch speed and delivery…
Great dispatch speed and delivery through the royal mail was first class
August 21, 2026
Reply from Vape and Go
Hi Kevin,
Thank you! Getting orders out of the door quickly is the bit we control, so it's good to hear the handover to Royal Mail went smoothly too. See you next time!
Kind Regards,
Vape and Go
best website for baking on the planet 👍🏼
August 10, 2026
Reply from Vape and Go
Hi Eric,
Thank you! 👍 Best on the planet is a big claim and we'll happily take it. See you on the next one!
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Julie,
Thank you! Plenty of choice and none of the waiting around — that's the aim every time. Enjoy the flavours!
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Angie,
Thank you! Easy to order and quick to arrive is the whole point of doing this well. We'd love to have you back soon!
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Gail,
Thank you! Really pleased the app is doing its job alongside the quick deliveries. See you on your next order!
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Derek,
Thank you! A good product, delivered when it should be — no more than that is needed. Hope to see you again soon!
Kind Regards,
Vape and Go
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