talixo Reviews 

Used them for journeys from airport to hotel in Budapest and return.
The outward journey had one hiccup thanks to Wizzair and Hungarian Customs meaning we arrived at the rendevous point almost an hour late. The Driver had left but we contacted him and within 10 minutes had returned, picked us up and had us at the hotel pretty quickly (and safely).
Couldn't say the same about the return driver taking us back.
His vehicle had a more than 1 metre crack along his windscreen, was constantly on the mobile phone and frequently exceeded the speed limit. At one point his sat nav showed a speed of 73km/hour in a built up area of 45. Not pleasant.
When this was brought to the attention of Talixo, we had an immediate refund of the fare and a very believable apology.
Had the first driver not have been a great ambassador for the company, we would have been awarding 1 star but we saw both sides of the driving team and our welcome carried th buld of the awarded stars.

We were abandoned at the airport and forced to purchase a taxi to our hotel.

The flight arrived on time; however the airport in Reykjavik was in an an IT meltdown and all passport kiosks were inoperative, and have been for over 2 weeks, a 15 minute passport control line became nearly 2 hours. This is a fact the driver should have known and adjusted pickup time accordingly rather than abandon a paid customer at the airport as a "no show". Indeed, i hsd been in communication with the driver the entire time.

I have canceled my return trip to the Reykjavik international airport as I cannot abide such poor behavior by a service company

I have traveled extensively throughout the world and this is my first episode of abandonment by a service company related to circumstancesbeyonc my contril.

I had a drop off to NAS airport Bahamas . Very unprofessional driver and terrible service . We felt like a burden to him he was not welcoming or nice at all. He even made a comment about us wasting money because we booked a car seat and booster seat for the kids. Won’t recommend them. Will book my transport with other companies in the future

The driver arrived on time to take us to Krakow Airport. However Marian the driver was having a bad day as it appeared to be women trouble. He spent the entire 35 minute journey texting his female friend, phoning her, she would put the phone down he would text and ring again. In 30km/h speed limits he reached 75km/h, most of the journey was spent at least 20-30km/h above the speed limit with hard acceleration in his black Prius. Thankfully the traffic was light. His choice of loud rap music was questionable considering we had a child with us, The Weeknd, an artist I went to see with my eldest in Manchester was excellent but not music to be playing loudly in a Taxi. In conclusion, the guy is a dangerous driver, texting at the wheel with passengers, not using hands free and holding his phone to his ear, speeding at excessive speeds over twice the speed limit. You
Might want to not use him until he has sorted out his private life.
Incidentally the Talixo reference number for this is 72115732. So it's a genuine review and I contacted Talixo Customer Services complaint reference Talixo Case # 03323923 and they haven't had the courtesy to reply.

Terrible airport transfer experience

Unfortunately, this was one of the worst airport transfer experiences I’ve had.

The driver refused to take us to the airport terminal, claiming that he did not have permission to enter the airport area. Instead, he dropped us off roughly 25 minutes walking distance from the gates.

We were traveling with multiple pieces of luggage and a small child, and we had to rush the entire way to the terminal carrying everything. We almost missed our flight because of this.

If a driver is offering an airport transfer, I expect them to be able to actually drop passengers at the appropriate airport terminal—or, at the absolute minimum, clearly inform customers beforehand if that is not possible.

Being left that far from the terminal without warning was completely unacceptable and caused us a huge amount of unnecessary stress. I would not recommend this airport transfer service, especially to families, people traveling with children, or anyone with significant luggage.

On arrival at airport in New Orleans on 7/28 we had to call to find out status of driver. On pick up from hotel on 8/2 they sent someone entirely different from the original information. Used this service during Las Vegas trip, but this will be the last time using this transportation service.

This company provided a taxi for 6 of us from Istanbul airport IST to the city center in December 2025. It was booked through Bookings.com. I met the company representative at the correct airport entrance. He took us to the parking area and we had to wait for around 40 minutes for our taxi. Very poor service. I had young children with me. Other customers who came after us were getting their taxi before us.

Our pickup from JFK was good. The driver contacted me by WhatsApp and we met up easily. The return to JFK was the opposite. We sat and waited in the hotel, along with 20+ other guest waiting fro transport. After ringing, they said the guy hand turned up and left as we were no shows. There was no communication from the driver. The investigation shows he tried to call me but a bad signal suggests he was cut off, but he made no attempt to come inside like the other drivers, My phone was working okay as I called the company. Will not use Talixo ever again.

Be prepared for significant delays and a rude atitude disguised under sticky words.

We used Talixo for our airport transfers between Heraklion Airport and our holiday accommodation.

Our **arrival transfer** was excellent and everything went smoothly. Unfortunately, our **return transfer** was a completely different experience and caused a great deal of unnecessary stress.

The issue was that the address we provided for our accommodation was in Greek, and Talixo's booking system would not recognise it. We supplied the exact address provided by our host, as well as a Google Maps pin for the location, but for some reason their system still couldn't process it. There also appeared to be no way for their team to manually override or update the address.

This resulted in five days of stressful phone calls and emails, none of which resolved the problem. The day before our departure, I spent 22 minutes on the phone to their customer service team in Germany, only to be told at the end of the call that they still couldn't save the changes.

Thankfully, we had the WhatsApp contact details for the local transfer provider. They were incredibly helpful and were able to update the pickup location without any difficulty. Even then, we were left uncertain whether our airport transfer would arrive in time for our flight.

Fortunately, the local provider got us to the airport without any issues, but that was entirely thanks to them—not Talixo's customer service.

Based on this experience, I would not use Talixo again. While the outbound transfer was good, their inability to resolve a straightforward address issue, combined with poor customer support, made what should have been a simple airport transfer far more stressful than it needed to be.

I booked an airport pickup on my international arrival flight. I clearly put the pickup time as 3 hours later than my flight arrived as it is common knowledge that getting through passport control in peak of summer takes 2-3 hours in EU. Upon my pickup day, talixo texted me right as I landed (3 hours before I requested pickup) to tell me they had arrived and were waiting for me. Exactly 90 minutes later, they left. I had not yet made it thru passport control. So I paid for a service I never received. They did not follow our agreed pickup time. When I called to complain, they said they reviewed my case but did not provide a refund or an apology . Do NOT RECOMMEND FOR INTERNATIONAL TRAVELERS!!

Norway Oslo airport experience: the driver is supposed to track your flight - he didn't. He was very rude and almost left without us. Would rate 0 stars if possible. Do stay away from this company!

The first ride pick up from the airport went smoothly into Medellin, on 8th June 2026 and even though the return was sketchy in the driver change message arriving late in the day, overall as the changed taxi driver Manuel made himself known to my hotel reception, the process went well on my return journey to the Airport on the 18th June 2026 and overall experience with Talixo as a company,went well , so thank you.

Good service

Everything was good. Communication, timing, service.

Service booking process on time for pick up and drop off no issues smooth sailing

This company was attentive, communicated with me from the beginning, were prompt and courteous. I will only use them in my travels. Excellent experience!