It was not that great experience with the app, customer service is so 0 I mean there is no reply at all imagine you are stuck in osme diffrent country and want help but Servise is zero. The 4 sta... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to use and driver/company we chose were good to communicate with. Driver was very prompt and drove well and van was nice and clean. Only issue is we chose this company as they had an Engl... See more
Company replied
We had a great experience with this transfer company. Our driver was very friendly, professional, and perfectly on time. He was even waiting for us when we arrived at the airport, which made every... See more
Company replied
Our driver Kamal was very punctual arriving at our requested time. Our transfer from Agadir to Marrakesh was 3 hours and Kamal made the journey a pleasant ride, pointing out places of interest - we e... See more
Company replied
Company details
- Limousine Service
- Airport Shuttle Service
- Courier and Delivery Service
- Minibus Taxi Service
- Taxi Service
Written by the company
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.
Contact info
PATRON 10, 6051, LARNACA, Cyprus
- +44 20 3936 8229
- INFO@GETTRANSFER.COM
- gettransfer.com
4.2
Great
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Thank you so much Dario for a very…
Thank you so much Dario for a very comfortable trip!
July 23, 2026
Smooth booking process and app.
Smooth booking process and app.
Driver was on time and polite and car was new and very clean.
July 23, 2026
Zero stars, they scam the drivers
They do not pay the drivers on time or at all. I have sent numerous emails and i get the same copy-paste emails, saying we are working on solving this bla bla bla. Or they are saying the payment is being processed, however no payment is coming. When is it coming, 2050 ?
July 23, 2026
Unprompted review
a very good & friendly transfer.
July 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from gettransfer.com
Dear Customer,
Thank you for your feedback! We're glad to hear that you enjoyed our service. We'll be happy to be your choice for transfers again!
Best regards,
Customer Care Center, GetTransfer.com
Reply from gettransfer.com
Dear Customer,
Thank you for your feedback! We're glad to hear that you enjoyed our service. We'll be happy to be your choice for transfers again!
Best regards,
Customer Care Center, GetTransfer.com
Trip from Svet Vlas to Mall Galleria
The Driver was on time, very polite and could have a conversation with him,
His car was very clean.
Very reasonably priced as well.
July 23, 2026
Reply from gettransfer.com
Dear Customer,
Thank you for your kind feedback! We're thrilled to hear that you enjoy using our service. We look forward to serving you again on your future trips!
Best regards,
Customer Care Center, GetTransfer.com
Worst experience
Worst experience
Never advise.
Car far worse than what show even muuuuuuch worse than Uber
July 23, 2026
Reply from gettransfer.com
Dear Customer,
Thank you for sharing your experience. We're sorry it did not fully meet your expectations. Comfort and professionalism are what we aim for on every trip, and feedback like yours helps us keep improving. We hope to welcome you again and make your next trip a better one.
Best regards,
Customer Care Center, GetTransfer.com
Scam! Be aware. Don’t use them!
This is a scam company. Booked 2 month in advance, cancelled 30 minutes before pick up. Fake telephone number. No money refund! Thanxs to PayPal my money is back. No response from the company
July 12, 2026
Reply from gettransfer.com
Dear Customer,
Thank you for your feedback. We're sorry to see these concerns - they don't reflect how we aim to work with our passengers and driver partners. If you had a specific problem with a booking, please send your booking number to feedback@gettransfer.com and we'll look into it and help.
Best regards,
Customer Care Center, GetTransfer.com
The driver was a great communicator
The driver was a great communicator. Easy and pleasant ride
July 21, 2026
Reply from gettransfer.com
Dear Customer,
Thank you for your kind feedback! We're delighted that your trip was comfortable and left a positive impression. We look forward to serving you again!
Best regards,
Customer Care Center, GetTransfer.com
Reply from gettransfer.com
Dear Customer,
Thank you for your kind feedback! We're thrilled to hear that you enjoy using our service. We look forward to serving you again on your future trips!
Best regards,
Customer Care Center, GetTransfer.com
Tatsuni-san was amazing
Tatsuni-san was amazing, safe, and efficient. Great communication, help, and versatility. I hope he can drive us again!
July 23, 2026
Reply from gettransfer.com
Dear Customer,
Thank you for your kind feedback! We're thrilled to hear that you enjoy using our service. We look forward to serving you again on your future trips!
Best regards,
Customer Care Center, GetTransfer.com
Great transfer experience
Transfer was on time and friendly. Victor was efficient, easy to communicate with and left clear instructions on meeting points. Overall, would highly recommend
July 20, 2026
Reply from gettransfer.com
Dear Customer,
Thank you for your feedback! We're glad to hear that you enjoyed our service. We'll be happy to be your choice for transfers again!
Best regards,
Customer Care Center, GetTransfer.com
Reply from gettransfer.com
Dear Customer,
Thank you for your feedback! Your request is already being handled by our specialists via email. Please wait for their response.
Best regards,
Customer Care Center, GetTransfer.com
Driver was promptly on time and assist…
Driver was promptly on time and assist us getting to our next destination in Bali. He was cautious, considered and very careful driving. Would highly recommend.
July 22, 2026
Reply from gettransfer.com
Dear Customer,
Thank you for sharing your wonderful experience! We're thrilled to hear the driver provided such excellent service. We look forward to welcoming you again on your next trip!
Best regards,
Customer Care Center, GetTransfer.com
This company is awesome!
This company is awesome. I was stranded in Hutchinson and no Lyft, Uber, Taxi service would pick me up and take me to MSP. 100% recommend this and would use this again in the future! Also, super friendly driver and clean car!
July 23, 2026
Reply from gettransfer.com
Dear Customer,
Thank you for your feedback! We're glad to hear that you enjoyed our service. We'll be happy to be your choice for transfers again!
Best regards,
Customer Care Center, GetTransfer.com
Last minute change of ride without our…
Last minute change of ride without our concent and no possibility of refund. Multiple accounts of the drivers not getting paid and costumers being left without rides.
July 23, 2026
Unprompted review
Reply from gettransfer.com
Dear Customer,
Thank you for your feedback. We're sorry to see these concerns - they don't reflect how we aim to work with our passengers and driver partners. If you had a specific problem with a booking, please send your booking number to feedback@gettransfer.com and we'll look into it and help.
Best regards,
Customer Care Center, GetTransfer.com
Easy & flawless
It was very easy to gather information on my trip and make a decision, easy process to book online and then pick up & drop off was flawless. My driver was very helpful too. Nothing bad about this experience.
July 22, 2026
Reply from gettransfer.com
Dear Customer,
Thank you for your feedback! We're glad to hear that you enjoyed our service. We'll be happy to be your choice for transfers again!
Best regards,
Customer Care Center, GetTransfer.com
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