WorldRemit Reviews 

95,247
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 4,288 reviews, reviewers had a great experience with this company. Customers frequently highlight the service's efficiency, praising the fast and reliable transfers that often arrive within minutes. Many people appreciate the user-friendly experience, noting how simple it is to send money and receive updates throughout the process. Reviewers consistently find the platform reliable for international money transfers, making it a preferred choice for supporting family and friends. However, some customers also noted issues with customer service, reporting unhelpful responses, lack of follow-up, and difficulties resolving problems. A few other people also felt that payments occasionally got stuck or accounts were unexpectedly deactivated, causing delays and frustration.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its reliability, speed, and ease of use... See more

Payment

Customers had ambiguous experiences with payment, with some reporting that money arrived instantly or within... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and speed of transactions.... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant frustration over... See more

Response time

People report ambiguous experiences with response times, with some customers praising fast and easy support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience with World Remit has been great for so many years.It’s always very quick and efficient. However this year in April 2026 it became a nightmare to get my refund back after so many calls... See more

Company replied

Rated 4 out of 5 stars

Great experience and fast results, they response to the process of sending money to your destination with emails about the time it takes and if any delays you will get replies to your worries. There... See more

Company replied

Rated 4 out of 5 stars

They are good, but don't payout exact rate of conversion from USD to Nigerian Naira. In the past if there is an error on their end they have taken very long to correct it or reimburse.

Company replied

Rated 4 out of 5 stars

* My sister wrote a note with a signature in her sick bed and sent her older daughter to go and resolve the issue with the old bank--Wema Bank. All was resolved with no further escalation.

Company replied


Company details

  1. Money Transfer Service
  2. Bank
  3. Currency Exchange Service
  4. Financial Institution
  5. Non-Bank Financial Service
  6. Payment Service

Written by the company

We’re the online money transfer service that’s changed the way people send money abroad. We believe that sending money to family and friends should be fast and simple for every one of our customers. Join them and send money abroad on our website, or new and improved WorldRemit app, via cash pickup, bank transfer, mobile money or airtime top up. We really make international money transfers fast (you can send in just a few taps), secure and convenient. We also offer low cost transfers every time - in fact, we’re on average, 46% cheaper than most banks. Nothing is hidden as you’ll see all our low fees upfront. Once your transfer is on its way, you can follow it on the WorldRemit app, so you’ll always know where your money is. And, with our Rate Alerts feature, you’ll know the best time to send money by getting alerts of the latest exchange rates between preferred currencies. Daily notifications will be sent right to your phone.

WorldRemit - A better way to send money

Written by the company

The fast, low fee online money transfer service. We're here to put the joy back into sending money to your loves ones!

Contact info

4.0

Great

TrustScore 4 out of 5

95K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.0

All reviews

(95,247)

4,689 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience using…

I had a great experience using worldRemit from DC . The transfer to Cameroon was fast, smooth, and easy to complete. My payment went through without any issues, and the recipient received the needed urgent funds immediately.i highly recommend WorldRemit for reliable and convenient international transfers.

July 21, 2026
Rated 5 out of 5 stars

Speedy and honest

Speedy and honest

July 22, 2026
WorldRemit logo

Reply from WorldRemit

Hi, Ronald.

Thanks for your 5-star review! We’re glad to hear that you like our services!

Rated 5 out of 5 stars

Fast, reliable and easy to use

Review

I’ve had a great experience using WorldRemit. The transfers are fast, secure, and very easy to complete. The exchange rates are competitive, and my family receives the money without any problems. I also appreciate the clear updates throughout the process, so I always know the status of my transfer. Highly recommended for anyone who needs to send money internationally.

July 20, 2026
WorldRemit logo

Reply from WorldRemit

Hi, Diana.

Thanks for your 5-star review! We’re glad to hear that you like our services!

Rated 5 out of 5 stars

You are absolutely amazing.

You are absolutely amazing.
Any time you are there for us,Your services is always there active any urgent all solved.
Thank you for being there for us we really appreciate it.

July 22, 2026
WorldRemit logo

Reply from WorldRemit

Hi, Salome.

Thanks for your 5-star review! We’re glad to hear that you like our services!

Rated 1 out of 5 stars

World Remit - scammers

July 18,2026 11am my world remit app has been scammed
3pm i reported the unathorized transaction. Chat representative auyomatic de-activate my account without cancelling the transaction. Despite my almost 30mins phone call wait I recieved that they cannot do anything from the $3250.00 Cad that i lost.
Worldremit do not do investigation No action just a conclusion they cannot do anything for thie costumer.
By the way i was a loyal customer for 14yrs.
And this is what I recieved, u protected and unheard.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars
WorldRemit logo

Reply from WorldRemit

Hi Elizabeth, thank you for your fantastic 5-star review! We're so pleased to hear that your experience with us was stress-free and without hassle. We always strive to make things as smooth as possible for our customers, and your feedback truly brightens our day.

Rated 5 out of 5 stars

Good app

Good app , much appreciated

July 21, 2026
WorldRemit logo

Reply from WorldRemit

Hi Pacifique, thank you so much for your kind words! We're thrilled to hear that you appreciate our app. We're always working to improve.

Rated 5 out of 5 stars

Good rates

Good rates, prompt service.

July 18, 2026
WorldRemit logo

Reply from WorldRemit

Hi!

Thanks for your wonderful review and sharing your experience with us on Trustpilot! Our customers are our priority and we hope to continue providing you with the best experience. Please don’t hesitate to contact us with any questions or concerns: https://www.worldremit.com/en/contact-us.

Rated 5 out of 5 stars

Easy to use

Easy to use. Very user friendly

July 20, 2026
WorldRemit logo

Reply from WorldRemit

Hi!

Thanks for your wonderful review and sharing your experience with us on Trustpilot! Our customers are our priority and we hope to continue providing you with the best experience. Please don’t hesitate to contact us with any questions or concerns: https://www.worldremit.com/en/contact-us.

Rated 5 out of 5 stars

Very fast

Very fast. No roblems.

July 20, 2026
WorldRemit logo

Reply from WorldRemit

Hi!

Thanks for your wonderful review and sharing your experience with us on Trustpilot! Our customers are our priority and we hope to continue providing you with the best experience. Please don’t hesitate to contact us with any questions or concerns: https://www.worldremit.com/en/contact-us.

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