Excellent app to load money to South African mobile phone provider. Almost immediate receipt by provider. Helps a lot. One negative is the fact that the exchange rate is awful.
Company replied
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We’re the online money transfer service that’s changed the way people send money abroad. We believe that sending money to family and friends should be fast and simple for every one of our customers. Join them and send money abroad on our website, or new and improved WorldRemit app, via cash pickup, bank transfer, mobile money or airtime top up. We really make international money transfers fast (you can send in just a few taps), secure and convenient. We also offer low cost transfers every time - in fact, we’re on average, 46% cheaper than most banks. Nothing is hidden as you’ll see all our low fees upfront. Once your transfer is on its way, you can follow it on the WorldRemit app, so you’ll always know where your money is. And, with our Rate Alerts feature, you’ll know the best time to send money by getting alerts of the latest exchange rates between preferred currencies. Daily notifications will be sent right to your phone.
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51 Eastcheap, EC3M 1DT, London, United Kingdom
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Very convinient, efficient and efficace.
Always giving update on your transfers and making sure that the problems encountered are well solved living the customer very satisfied .
Bravo world remit...keep up the great work/services you rendre to us.
I'm very satisfied with your services.
I have good expérience my money all ways on time I never get problems
I've been with you company for a very long time and never once I have any issues. They are always willing to help and great service. Very competitive and good rates better than any other money sending se4vices out there.
It’s the best app for all the transactions of money to any country of your choice.
It was very bad experience in dealing with my query about last transaction and this took two days to resolve as the money was urgent
Reply from WorldRemit
JoStay away from worldremit. I sent money to India on October 23rd to my bank in India which is State Bank of India. Its been 2 weeks ,still not credited into recipient account. I have filed complaints against this company. Still no reply. Made several attempts and chats. They simply denying help stating it's successful on our end, check with your local bank. When contacted local bank they say they cant trace with UTR or RRN .they can only trace it with swift copy. This company say they dont use SWIFT method. Its so frustrating and Iam tired of calling them. Their Customer care is some where overseas. They simply say we are escalating. Only God knows who and where they are escalating. Please dont fall for these fake reviews. Please please stay away from this company or app. Even today I tried to get hold of them, no answer or help tracing my money. They are the sender and they must take responsibility, trace it where it got stuck and make sure money is credited into the recipient account. They dont do it . They simply say it's success on our end , now you go f... k yourself. Please I beg dont use this company or app to send money. There are reliable, most customer friendly companies like xoom, remitly, moneygram. This company simply lure you with few more cents and fool their customers. Its not a small amount I sent. They ask for latest bank statements from recipientaccount and i keep sending it, even today. Thet know its not credited there. But still deny help tracng it refunding it.I have been begging them to refund my money if you cant trace it deposit it to the recipient, they simply denying it. So please once again I beg you, dont use this company. I have already filed complaint in Consumer Financial Protection Bureau and Texas banking Services. PLEASE USE OTHER RELIABLE, CUSTOMER FRIENDLY COMPANIES.
I have been using Worldremit for more than 10years. The transfers are cheap, reliable and fast. Love this service, thank you!
The service fee charge is reasonable and the transfer is ready in few minutes most of the time.
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