WorldRemit Reviews 

96,178
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 3,537 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and efficient money transfers, noting that funds arrive safely and securely to their loved ones and families abroad. People consistently find the online platform extremely user-friendly, mentioning that setting up transactions is simple, transparent, and very straightforward. Some reviewers were not happy with customer service, stating that it is quite difficult to reach a live human agent when dealing with automated chat systems. Others also noted occasional issues with pending payments, delayed transactions getting stuck, or unexpected account reviews and verification restrictions.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting that money transfers are fast, efficient, and... See more

Payment

Customers had ambiguous experiences with payment, as while many reviewers praised fast transfers, low fees,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that sending money is fast, convenient, and... See more

Customer service

Users describe ambiguous interactions with customer service, noting that offline contacts and support teams... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers praising prompt answers and almost... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent app to load money to South African mobile phone provider. Almost immediate receipt by provider. Helps a lot. One negative is the fact that the exchange rate is awful.

Company replied

Rated 4 out of 5 stars

I am very happy with world Remit. I am using it since long time. Always got transfer realy quick. One thing i want to share that i was there regular customer and they never charge me transfer fee but... See more

Rated 4 out of 5 stars

Why are transfers to Zambia now a problem. Its always not straightforward as often you have to deal with one hurdle or another

Company replied

Rated 5 out of 5 stars

WorldRemit is a highly trusted platform for international money transfers. The service ensures that your transfer is fast and efficient. Should any issues unexpectedly arise, you are in safe hands, as... See more


Company details

  1. Money Transfer Service
  2. also in
  3. Bank
  4. Currency Exchange Service
  5. Financial Institution
  6. Non-Bank Financial Service
  7. Payment Service

Written by the company

We’re the online money transfer service that’s changed the way people send money abroad. We believe that sending money to family and friends should be fast and simple for every one of our customers. Join them and send money abroad on our website, or new and improved WorldRemit app, via cash pickup, bank transfer, mobile money or airtime top up. We really make international money transfers fast (you can send in just a few taps), secure and convenient. We also offer low cost transfers every time - in fact, we’re on average, 46% cheaper than most banks. Nothing is hidden as you’ll see all our low fees upfront. Once your transfer is on its way, you can follow it on the WorldRemit app, so you’ll always know where your money is. And, with our Rate Alerts feature, you’ll know the best time to send money by getting alerts of the latest exchange rates between preferred currencies. Daily notifications will be sent right to your phone.

WorldRemit - A better way to send money

Written by the company

The fast, low fee online money transfer service. We're here to put the joy back into sending money to your loves ones!

Contact info

4.1

Great

TrustScore 4 out of 5

96K reviews

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4.1

All reviews

(96,178)

3,483 reviews in the last 12 months

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Rated 5 out of 5 stars

Very convinient

Very convinient, efficient and efficace.
Always giving update on your transfers and making sure that the problems encountered are well solved living the customer very satisfied .
Bravo world remit...keep up the great work/services you rendre to us.
I'm very satisfied with your services.

November 5, 2026
Rated 5 out of 5 stars

I've been with you company for a very…

I've been with you company for a very long time and never once I have any issues. They are always willing to help and great service. Very competitive and good rates better than any other money sending se4vices out there.

November 5, 2026
Rated 1 out of 5 stars

It was very bad experience in dealing…

It was very bad experience in dealing with my query about last transaction and this took two days to resolve as the money was urgent

November 1, 2026
WorldRemit logo

Reply from WorldRemit

Hi! We're sorry to hear about your experience and would like to resolve this for you. One of our customer service executives will contact you to discuss this further.

Rated 1 out of 5 stars

Stay away from worldremit

JoStay away from worldremit. I sent money to India on October 23rd to my bank in India which is State Bank of India. Its been 2 weeks ,still not credited into recipient account. I have filed complaints against this company. Still no reply. Made several attempts and chats. They simply denying help stating it's successful on our end, check with your local bank. When contacted local bank they say they cant trace with UTR or RRN .they can only trace it with swift copy. This company say they dont use SWIFT method. Its so frustrating and Iam tired of calling them. Their Customer care is some where overseas. They simply say we are escalating. Only God knows who and where they are escalating. Please dont fall for these fake reviews. Please please stay away from this company or app. Even today I tried to get hold of them, no answer or help tracing my money. They are the sender and they must take responsibility, trace it where it got stuck and make sure money is credited into the recipient account. They dont do it . They simply say it's success on our end , now you go f... k yourself. Please I beg dont use this company or app to send money. There are reliable, most customer friendly companies like xoom, remitly, moneygram. This company simply lure you with few more cents and fool their customers. Its not a small amount I sent. They ask for latest bank statements from recipientaccount and i keep sending it, even today. Thet know its not credited there. But still deny help tracng it refunding it.I have been begging them to refund my money if you cant trace it deposit it to the recipient, they simply denying it. So please once again I beg you, dont use this company. I have already filed complaint in Consumer Financial Protection Bureau and Texas banking Services. PLEASE USE OTHER RELIABLE, CUSTOMER FRIENDLY COMPANIES.

October 23, 2026
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