Though I haven’t noticed any new hair growth yet, my hair is definitely more shiny and feels slightly thicker. I wish the packaging had more information as my hair felt very sticky and was difficult t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The buying & ordering experience has been fun and smooth. A little disappointing to find out that shipping may take 10-20 days to Canada. I thought the marketing video was informative and straightforw... See more
Company replied
I have not yet received the product but up until now the experience has been a pleasant one. The Spiel was informative and well presented. When I put a query to the seller, the response was swift and... See more
Company replied
Hopefully my hair will grow out get better soon. I have tried other products that didn’t work so I am hoping that this one will be amazing.
Company replied
4.1
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
It was easy to order just need to see…
It was easy to order just need to see if it does what you claim it to be. Not sure if 30 days is enough to see if it works but I will try it. Not sure if 30 days is enough. It really only gives me 3 weeks to see if it works but I will try and follow the directions for the use of this product. I have tried so many products so I really hope that this is the product to solve my problem . Regards Lyn
September 7, 2026
Unprompted review
Reply from HaloGrow
Hello Lyn,
Thank you for sharing your experience with us. We’re glad to hear that you found the ordering process easy, and we truly appreciate you giving HaloGrow a try.
We understand that trying something new can come with questions, especially when you’ve already explored many different options. We hope you enjoy incorporating HaloGrow into your self-care routine and appreciate your commitment to following the directions.
If you have any questions or additional feedback along the way, please reach out to our support team at customercare@tryhalogrow.com. We’ll be happy to assist you.
Warm regards,
HaloGrow Team
Sounds like a great product.
I am always hesitant on buying online, the reviews looks very promising. I am hoping it works for me.
September 3, 2026
Unprompted review
Reply from HaloGrow
Hello Christine,
Thank you for sharing your thoughts with us and for choosing to give HaloGrow a try. We completely understand that ordering online can sometimes feel like a big step, and we truly appreciate your trust in us.
We hope you enjoy your experience with HaloGrow. If you have any questions or additional feedback along the way, please don’t hesitate to contact our support team at customercare@tryhalogrow.com. We’ll be glad to assist you.
Warm regards,
HaloGrow Team
Reply from HaloGrow
Hello Roslyn,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with HaloGrow and that you’re happy with the value and delivery.
If you have any other feedback or questions, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be glad to assist you.
Warm regards,
HaloGrow Team
Did not know this was in US$
Did not know this was in US$. Needs to be put on the buying site so people are aware that it is in US$. Found the actual buying process a little confusing.
August 14, 2026
Unprompted review
Reply from HaloGrow
Hello Heather,
Thank you for taking the time to share your feedback with us. We appreciate you highlighting your experience with the currency information and the ordering process. Your comments are valuable to us as we continue to look for ways to make the customer experience as clear and straightforward as possible.
If you have any other feedback or questions, please feel free to contact our support team at customercare@tryhalogrow.com. We’ll be glad to assist you.
Warm regards,
HaloGrow Team
Dishonest and a Scam
Don’t buy from this company they are scammers. My wife ordered “buy 2 get 2 free” at £15.99 each which equals £31.98. They debited £54.99 and then debited another £63.96 .
When a delivery email eventually arrived it showed a product that she did not order and the amount for what she did order was not the amount advertised - the total on the invoice is £118.95.
My wife contacted Halogrow via their customer service portal within minutes of placing the order, due to us receiving credit card notifications that had amounts deducted that did not match what she ordered .
They have now emailed my wife saying the items have been dispatched , why? What is the point of the customer service portal when they ignore the messages? Why is there not a cancellation option?
Reading others reviews we are now aware that we are victims of this company.
Reading the response below from Halogrow it appears to be an automated standard format they send out to negative reviewers. They have been sent the detail as requested and the original request my wife sent them when the funds were taken.
September 5, 2026
Unprompted review
Reply from HaloGrow
Hello Robert,
Thank you for sharing your feedback. We’re sorry to hear that you may have experienced an issue with your order.
Unfortunately, we couldn’t locate your order using the details provided in your review. We’ve requested some additional information through Trustpilot, so please fill this out when you have a moment. This will help our team identify your order and assist you directly as soon as possible.
Alternatively, you’re welcome to email us at customercare@tryhalogrow.com with your order ID and any additional details, and our support team will be glad to help.
Warm regards,
HaloGrow Team
So far it looks to be a great product
So far it looks to be a great product, but haven't used it long enough to comment
September 6, 2026
Unprompted review
Reply from HaloGrow
Hello Eva,
Thank you for taking the time to share your feedback with us! We’re delighted to hear that your experience with HaloGrow has been positive so far, and we truly appreciate you giving it a try.
If you have any questions or would like to share more feedback as you continue using HaloGrow, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be glad to assist you.
Warm regards,
HaloGrow Team
Dishonest company to deal with when…
Dishonest company to deal with when ordering. I placed my order & double the amount came off my credit card. I detest the opportunistic theft! Of course double the product arrived which I don’t need. I would never order again be because of that experience. To top it all off, the delivery company left it on the top of my wheelie bin, where it sat in the full sun before I saw the parcel. I wonder if zi can use it or chuck it in the bin!
September 6, 2026
Unprompted review
Reply from HaloGrow
Hello Liesl,
Thank you for sharing your feedback. We’re sorry to hear that you may have experienced an issue with your order.
Unfortunately, we couldn’t locate your order using the details provided in your review. We’ve requested some additional information through Trustpilot, so please fill this out when you have a moment. This will help our team identify your order and assist you directly as soon as possible.
Alternatively, you’re welcome to email us at customercare@tryhalogrow.com with your order ID and any additional details, and our support team will be glad to help.
Warm regards,
HaloGrow Team
July 8 I ordered 6hair spray and soon…
July 8 I ordered 6hair spray and soon after 4 serum. I found the process aggressive. So I asked to return the serum. That process to return was very complicated. But the parcel arrived August 24. I've had no word about the refund since.
August 25, 2026
Unprompted review
Reply from HaloGrow
Hello Linda,
Thank you for sharing your feedback. We’re sorry to hear that you may have experienced an issue with your order.
Unfortunately, we couldn’t locate your order using the details provided in your review. We’ve requested some additional information through Trustpilot, so please fill this out when you have a moment. This will help our team identify your order and assist you directly as soon as possible.
Alternatively, you’re welcome to email us at customercare@tryhalogrow.com with your order ID and any additional details, and our support team will be glad to help.
Warm regards,
HaloGrow Team
Need to allow us to order what we want…
Need to allow us to order what we want without all the after stuff that goes on as then you don't know what you actually have ordered until the end and then it's too late as you've already paid
September 5, 2026
Unprompted review
Reply from HaloGrow
Hello Joan,
Thank you for taking the time to share your feedback with us. We truly appreciate your comments about the ordering experience, as feedback like yours helps us understand what matters most to our customers.
If you have any other feedback or questions, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be glad to assist you.
Warm regards,
HaloGrow Team
I don’t have much to say but I really…
I don’t have much to say but I really enjoy using it and im so much glad to purchase from your company thanks
September 5, 2026
Unprompted review
Reply from HaloGrow
Hello Evan,
Thank you so much for your kind feedback! We’re delighted to hear that you’re enjoying your experience with HaloGrow, and we truly appreciate you choosing us. Your support means a lot to our team!
If you have any other feedback or questions, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll always be glad to assist you.
Warm regards,
HaloGrow Team
good communication
September 5, 2026
Unprompted review
Reply from HaloGrow
Hello Andrew,
Thank you for your kind feedback! We’re so pleased to hear that you had a positive experience with our communication. We truly appreciate your support and taking the time to share your thoughts with us.
If you have any other feedback or questions, please feel free to contact our support team at customercare@tryhalogrow.com. We’ll be glad to assist you.
Warm regards,
HaloGrow Team
I haven’t been using long enough to…
I haven’t been using long enough to really notice a change.
September 4, 2026
Unprompted review
Reply from HaloGrow
Hello Vickie,
Thank you for taking the time to share your feedback with us. We truly appreciate you giving HaloGrow a try and including it as part of your self-care routine.
If you have any questions or would like to share more feedback as you continue using the product, please feel free to contact our support team at customercare@tryhalogrow.com. We’ll be happy to assist you.
Warm regards,
HaloGrow Team
Thieves and liars
Thieves and liars - overcharge you - promise 30 day Money Back Guarantee - THEY SEND AI GENERATED RESPONSE to your refund request - then AI generated response to your complaint asking for more details about your order and never action your refund - DON’T BUY FROM THEM !!!!
September 4, 2026
Unprompted review
Reply from HaloGrow
Hello Julie,
Thank you for sharing your feedback. We’re sorry to hear that you may have experienced an issue with your order.
Unfortunately, we couldn’t locate your order using the details provided in your review. We’ve requested some additional information through Trustpilot, so please fill this out when you have a moment. This will help our team identify your order and assist you directly as soon as possible.
Alternatively, you’re welcome to email us at customercare@tryhalogrow.com with your order ID and any additional details, and our support team will be glad to help.
Warm regards,
HaloGrow Team
SCAM company
Halogrow sent me products that I did not order and promised me upon return I would get a full refund. To date this has not happened, items were sent back 2 months ago. This company is a scam, dishonest and steal money from you, BEWARE.
June 15, 2026
Unprompted review
Reply from HaloGrow
Hello Debbie,
Thank you for sharing your feedback. We’re sorry to hear you may have experienced an issue, and we’d like to help get your concerns addressed.
Please check your email inbox for a message from our support team, as we’re hoping to work with you toward a resolution. If you haven’t received our email, please contact us at customercare@tryhalogrow.com so we can assist you right away.
Warm regards,
HaloGrow Team
Hopefully my hair will grow out get…
Hopefully my hair will grow out get better soon. I have tried other products that didn’t work so I am hoping that this one will be amazing.
September 3, 2026
Unprompted review
Reply from HaloGrow
Hello Bonnie,
Thank you so much for sharing your thoughts and for giving HaloGrow a try! We truly appreciate you choosing us as part of your self-care routine, and we hope you enjoy your experience with the product.
If you have any questions or would like to share more feedback along the way, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be glad to assist you.
Warm regards,
HaloGrow Team
Efficiently delivered
Efficiently delivered. Product works with little fuss to use
September 3, 2026
Unprompted review
Reply from HaloGrow
Hello Mrs Susan,
Thank you for your wonderful feedback! We’re so pleased to hear that you’ve had a positive experience with HaloGrow and found it easy to incorporate into your routine. We also appreciate your kind words about the delivery experience.
If you have any other feedback or questions, please feel free to contact our support team at customercare@tryhalogrow.com. We’ll be happy to assist you!
Warm regards,
HaloGrow Team
Was very fast delivery and constant updates to timeframe
Was very fast delivery
August 31, 2026
Unprompted review
Reply from HaloGrow
Hello Candy,
Thank you so much for sharing your positive feedback! We’re delighted to hear you had a great experience with HaloGrow, and we truly appreciate your support.
If you have any other feedback or questions, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be happy to assist you.
Warm regards,
HaloGrow Team
Losing hair fix
The problem with losing hair was well explained and the product to fix the problem was introduced well
September 2, 2026
Unprompted review
Reply from HaloGrow
Hello Mary,
Thank you so much for sharing your positive feedback! We’re delighted to hear that you found the information clear and helpful and had a positive experience learning about HaloGrow. We truly appreciate your support.
If you have any other feedback or questions, please feel free to contact our support team at customercare@tryhalogrow.com. We’ll be glad to assist you.
Warm regards,
HaloGrow Team
I did not like that I went through all…especially having paid for more products than I ordered!
I did not like that I went through all the other promotions and was not presented with an opportunity to see my order before I was checked out after all the promotions and there were more products than I had ordered!
September 2, 2026
Unprompted review
Reply from HaloGrow
Hello LNS,
Thank you for taking the time to share your feedback. We’re sorry to hear that you may have experienced some frustration during the checkout process. We truly appreciate you bringing this to our attention, as feedback like yours is valuable to us.
Should you have any other feedback or questions about your order, please reach out to our support team at customercare@tryhalogrow.com, and we’ll be glad to assist you.
Warm regards,
HaloGrow Team
I am pleased with the product
I am pleased with the product. My hair is filling in evenly so it looks natural. I like that it is not oily and is fragrance free. Specials help me order so I dont run out. Customer service is helpful, friendly and knowledgeable! Pleasure to talk to them when i have questions.
September 1, 2026
Unprompted review
Reply from HaloGrow
Hello Mary,
Thank you so much for sharing your positive experience with us! We’re delighted to hear that you’re pleased with HaloGrow and that you’re enjoying the product as part of your haircare routine.
It’s also wonderful to know that you’ve had such positive interactions with our customer service team. Providing friendly, helpful, and knowledgeable support is very important to us, and we truly appreciate your kind words.
Should you have any other feedback or questions, please feel free to contact our support team at customercare@tryhalogrow.com. We’ll always be glad to assist you!
Warm regards,
HaloGrow Team
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