TriEagle Energy Reviews 

261
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the affordable pricing and transparent plans that make managing monthly electricity bills much simpler, clearer, and totally stress-free. People frequently highlight the exceptionally helpful and professional staff who always provide prompt, knowledgeable, and respectful assistance whenever needed. Many users also mention that switching providers was seamless, resulting in reliable service and dependable power without unexpected interruptions. Though some customers experienced issues with unexpected rate increases after contract renewals. A few reviewers also noted difficulties reaching customer support or encountering frustrating delays when attempting to quickly resolve billing inquiries.

What people talk about most

Price

Reviewers highlight positive aspects of price, noting that electricity bills are very affordable and rates... See more

Service

Customers had positive experiences with service, often highlighting professional and friendly interactions.... See more

Customer service

People report positive experiences with customer service, noting that representatives are consistently... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, polite, and helpful... See more

Subscription

Customers consistently note ambiguous experiences with subscription and contract renewals. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

These folks truly care for their customers! I love them...the guy i was connected with even actually laughed at my attempted joke!! Very through and never condiscending, it's such a refreshing atmosp... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more


Company details

  1. Electric Utility Company
  2. Energy Supplier
  3. Green Energy Supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(261)

180 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

TriEagle is a scam.

TriEagle is a scam.
I was happy with my last electric company, but I spoke to someone with TriEagle and they talked me into switching with them because they promised me a cheaper rate. As soon as I switched to TriEagle my electric bill has been much higher than my previous electric company, I guess they have hidden fees they don't disclose with you. I switched back to my old provider and my bill has been much cheaper than TriEagle.

May 12, 2026
Unprompted review
TriEagle Energy logo

Reply from TriEagle Energy

Samih - Your feedback is important to us. Please email your account/contact information to manager@trieagleenergy.com so we can further assist you.

Rated 5 out of 5 stars

No complaints; I did my homework!

I am happy with the plan, the company, the price and the service. I looked at a lot of different t providers and plans and feel this is the best for me, so I am renewing again after my initial 3 years with TriEagle!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. I had no lights because of an outage. But center point came out to fix it but everyone in my building had lights but me and my lights was out since Tuesday morning. Keep going back and forth to the office it wasn’t on them. Call back center point they found the issue I had to contact the light company gave them the information they gave me and the lady that help me did a wonderful job. I was so blessed to get her. Thanks again for all you did.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

nice service since 2019

I have been Trieagle Energy since 2019. No hidden fee and plan is easy to choose. The online service team is great. I talked to Lisset Carolina and she help me to renew my plan. I will keep refering the Trieagle Energy to my friends.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Angel was polite

Angel was polite, he listened to my concern was professional and gave me peace of mind!! Thank you TriEagle energy and Angel 💕j. apple, Sachse, TX

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Trying to figure out the best…

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. Excellent customer service whenever I've renewed my contract. You can't go wrong with this company, highly recommended.

June 1, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look