Samantha that is the name of the associate who did a awesome job and set me up for a new service . But before Samantha there was another associate by the name Marysol, who I felt was kinda rude and s... See more
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Orville was wonderful! His explanation of our new energy charge was clear; he quoted a lower rate than our previous plan; he was efficient, courteous, and provided his own business number if we had fo... See more
Well first of all the guy that I talked with he said it would be 7 KW and I looked on the paper and it's 13 KW so right away he wasn't being honest with me obviously
Being new to Texas, but aware of the grid problem through national news it was a big concern to me to reduce my risk as much as possible. Rhythm offered a locked in rate which was an area people were... See more
Company replied
Company details
- Green Energy Supplier
- Electric Utility Company
- Energy Supplier
- Environmental Renewable Natural Resources
- Housing Utility Company
- Solar Energy Company
Written by the company
Rhythm Energy is helping the Lone Star State shine by offering 100% renewable energy plans to Texans. Founded in January 2021, Rhythm is leading customers through the energy transition—sustainably—by engineering innovative products that truly empower customers, elevate their energy experience, and enhance their lives. In a few short years, Rhythm has already become the highest-rated, fastest-growing independent green energy provider in Texas. We’re, like, obsessed with our customers. Seriously. In an industry that’s treated people so poorly forever, we’re determined to pave a new future. We love treating you like humans with families, because we’re also humans with families. We offer a best-in-class customer experience, driven by technology, that keeps you informed and, most importantly, in control. We offer competitive, transparent electricity plans with no hooks or gotchas, and to treat you like a human being. Not a number. We offer only 100% green energy plans, because together, we can make a real, positive impact on the environment. We're Rhythm. Come join us.
You'll love us as your electricity provider.
We're committed to your experience, your wallet, and our planet.
To offer a best-in-class customer experience, driven by technology, that keeps you informed and, most importantly, in control.
To offer competitive, transparent electricity plans with no hooks or gotchas, and to treat you like a human being. Not a number.
To offer only 100% green energy plans, because together, we can make a real, positive impact on the environment.
Contact info
24 Greenway Plaza, 77046, Houston, United States
- 1-888-774-9846
- support@gotrhythm.com
- gotrhythm.com
4.3
Excellent
316 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 48 hours
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Stay away from this company
Stay away from this company. They give you 30 days to leave without a penalty, but they dont give you a bill until after 30 days so there is no way to exercise the implied positive. Try to call? on 3 diff trys, over 4 hours on hold, they won't answer. Leave callback number? They will call you back from a blocked spam number, different every time and they refuse to leave a message. (assuming they really called at all) Chat or email? Nope, all you get is: "you have to call us", then they dont answer after 2+ hours on hold, than you leave your number, and they call on a blocked spam number. got nothing but a circle jerk runaround. My original question: I moved 1 mile away, similar unit, and my first 30 day bill was double what I was still paying at my old place (that's hasn't sold yet) Apples to apples, double the bill. My question was, "are they sure that I am on the right plan, not that we have 30+ days of usage?" So I left, and they charged me $360 after being with them for 50 days, the time it took me to get in touch after they sent the first bill
August 17, 2026
Unprompted review
Switching made easy
super easy to switch and put in my desired start date. I also needed a question answered and the agent on the chat was very helpful.
August 14, 2026
very quick response but getting the…
very quick response but getting the agent over the call i need to wait for 1.5hr
August 13, 2026
Well first of all the guy that I talked…
Well first of all the guy that I talked with he said it would be 7 KW and I looked on the paper and it's 13 KW so right away he wasn't being honest with me obviously
August 5, 2026
Samantha that is the name of the…
Samantha that is the name of the associate who did a awesome job and set me up for a new service .
But before Samantha there was another associate by the name Marysol, who I felt was kinda rude and so when she told me to hold I hanged up my phone
July 30, 2026
Unprompted review
Nothing to report yet.
July 24, 2026
Keep a eye on your contract or you will get a huge bill
Keep a eye on those emails, went from paying a average of 10c per kWh to 25.3c kWh. Why Texas power companies do this blows my mind. They are all selling the same electricity from Oncor and fighting for the same customers. Seems the better business model would be to try to retain your current customers vs offering high discounts for new customers, Hey what do I know. All I can tell you is these guys will seriously break it off in you when the time comes to renew.
July 6, 2026
Unprompted review
It was so simple and there was no…
It was so simple and there was no deposit required.
April 30, 2026
Great Service, Orville!
Orville was wonderful! His explanation of our new energy charge was clear; he quoted a lower rate than our previous plan; he was efficient, courteous, and provided his own business number if we had follow-up concerns. Thanks for the great service Orville and Rhythm!
April 10, 2026
Unprompted review
Everything was great just as I was told…
Everything was great just as I was told it would
February 27, 2026
Reply from Rhythm Energy
Thank you for taking the time to share your experience with us. We take customer feedback seriously and are committed to providing the best service possible, however, we are unable to locate your account and want to be able to provide you a resolution. Therefore, we are asking that you please contact us directly at 346-440-0705. We apologize for any inconvenience caused and assure you that your concerns will be addressed promptly. We look forward to speaking with you and working towards a satisfactory resolution.
Support
Monday-Friday 8:00 AM-8:00 PM
Saturday 9:00 AM-3:00 PM
Chat
Monday-Friday 8:00AM-5:00 PM
Saturday-Sunday 9:00 AM-3:00 PM
We hope to hear from you so that we are able to provide further assistance.
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