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The Pearl Source Reviews 

17,914
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,624 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and stunning luster of the pearls, noting that the products beautifully match online descriptions and arrive very quickly with free shipping. Consumers also highlight the helpful, prompt customer service and the beautiful packaging, making the jewelry ideal for memorable special occasions. Some reviewers were not happy with specific details, mentioning that certain clasps were too small or items arrived slightly smaller than expected. A few people also experienced minor challenges regarding secure closures, handling the clasp mechanisms, or getting the exact sizing right on their ordered pieces.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the jewelry is exceptionally beautiful, elegant,... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders are shipped super fast,... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy website navigation,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast responses and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased these earrings for a gift for my neice on her wedding day. We had previously purchased two necklaces for our daughters on their wedding day. All three girls love their pearls and are pro... See more

Company replied

Rated 5 out of 5 stars

I purchased three different sets of pearls including necklace, bracelet and matching earrings. Sets were for Christmas gifts for my daughter and two granddaughters. They were beautiful and matched per... See more

Company replied

Rated 5 out of 5 stars

Indeed the best experience in many years Courtesy is their priority Not to ignore the exquisite pearls for our new baby ! I’ll keep them coming for everthing If you make I’ll buy Than... See more

Company replied

Rated 5 out of 5 stars

The pearl huggies are beautiful, very comfortable to wear, easy to dress up or down. Ordered the Grey Pearl color w/silver which compliments my eye & hair color, they look even better than expected &... See more

Company replied



Company details

  1. Jewelry Store
  2. also in
  3. Fashion Accessories Store
  4. Jeweler
  5. Jewellery Manufacturer
  6. Jewelry Designer
  7. Wholesale Jeweler

About The Pearl Source

Written by the company

Sudhu.gif
SHOP PEARLS
WHO WE ARE
PEARL EDUCATION
RETURN POLICY
CONTACT US
PEARL NECKLACES
PEARL EARRINGS
PEARL SETS
Pearls are available at discounts of 60-80% at The Pearl Source, an online wholesaler of pearl necklaces, pearl earrings, pearl rings, Tahitian pearls, black pearls and other pearl jewelry.

Contact info

4.8

Excellent

TrustScore 5 out of 5

18K reviews

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4.8

All reviews

(17,914)

1,521 reviews in the last 12 months

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Rated 2 out of 5 stars

I was particularly bothered by the…

I was particularly bothered by the method used to post the item. The item itself (Peral Necklace) is a small item probably measuring less than 25mm x 25mm. However, you chose to package it in a large box that doesn't fit through a letter box. This then caused major problems with Fed-Ex who eventually ended up leaving an expensive item on my doorstep (against my instructions) This was an inconvenience which, to my mind, could have been avoided. C'mon guys, think this through..

October 30, 2026
Rated 5 out of 5 stars

Amazing Customer Service!

I ordered earrings and a necklace in July and was very happy with the overall experience and quality of the products. I don't usually write reviews, but I felt the need to share the amazing customer service I received after I lost a pearl from one of the earrings a few weeks ago. I reached out to customer service to see how I could get a new pearl and have the earring fixed. The Pearl Source responded right away and said they would replace the earring free of charge and even sent me a shipping label so I didn't have to pay for shipping when I returned the broken earring to them. I have already received the replacement. Needless to say, I am extremely pleased! I highly recommend this company!

November 1, 2026
Unprompted review
The Pearl Source logo

Reply from The Pearl Source

Thank you for taking the time to share your experience. We’re glad that our customer service team was able to resolve the issue with your earring promptly and that you were pleased with the replacement. Your recognition of our team's care and support is greatly appreciated, as is your recommendation.

Rated 4 out of 5 stars

Customer Service Counts

I ordered 18" multi colored freshwater pearls, received a strand just barely 17". Called and was helped immediately. Received my replacement right away snd they are perfect.

October 24, 2026
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Reply from The Pearl Source

Thank you for sharing your experience. We’re sorry that your original necklace was shorter than ordered, but we’re glad our customer service team was able to assist you promptly. It’s wonderful to hear that you’re happy with the replacement. Thank you for choosing The Pearl Source.

Rated 5 out of 5 stars

Quick delivery and very good quality…

Quick delivery and very good quality for the price. I like being able to add length to the necklace when I order. Lots of choices. I have received many compliments on my pearls, which I wear all the time.

October 23, 2026
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Reply from The Pearl Source

It’s lovely to hear that you enjoy wearing your pearls and have received so many compliments. Thank you for your positive feedback about the quality, value, and selection available at The Pearl Source.

Rated 5 out of 5 stars

Like the necklace

Beautiful necklace! Good quality!

October 31, 2026
The Pearl Source logo

Reply from The Pearl Source

We’re pleased to hear that you appreciate the beauty and quality of your necklace. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Beautiful

My friend loves them.

October 24, 2026
The Pearl Source logo

Reply from The Pearl Source

We’re happy to hear that your friend is enjoying the jewelry. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Beautiful pearls

Beautiful pearls. Quick delivery

October 31, 2026
The Pearl Source logo

Reply from The Pearl Source

We’re glad that you were pleased with your pearls and the prompt delivery. Thank you for taking the time to share your review.

Rated 5 out of 5 stars

I knew i wanted some sort of pearl…

I knew i wanted some sort of pearl piece for my sister's birthday. And it had to be extra special. As it was being purchased late. It had to WOW my her and be something my nieces would fight over years from now. I loved the peach 17 inch pearl necklace but missed out on them. So my next pick was pink. From what my sister said it's perfect and she loves it. It was ordered on a Saturday then air mailed out on Monday. And arrived on Wednesday.

October 23, 2026
The Pearl Source logo

Reply from The Pearl Source

Thank you for choosing The Pearl Source for your sister’s birthday. We’re delighted to hear that she loves her pink pearl necklace and that you were pleased with the prompt delivery.

Rated 5 out of 5 stars

I love them

I love them! They are perfect! I love supporting small businesses.

October 23, 2026
The Pearl Source logo

Reply from The Pearl Source

We’re happy to hear that you love your purchase. Thank you for your lovely feedback and for choosing The Pearl Source.

Rated 5 out of 5 stars

Wedding Gift for Niece!

We purchased these earrings for a gift for my neice on her wedding day. We had previously purchased two necklaces for our daughters on their wedding day. All three girls love their pearls and are proud to wear them. The quality is exceptional, ordering, shipping and delivery were perfect! Highly recommended the Pearl Source for your next set of pearls.
Cindy

October 23, 2026
The Pearl Source logo

Reply from The Pearl Source

Thank you for your continued trust in The Pearl Source. It’s wonderful to hear that your daughters and niece love their pearls and that our jewelry has been part of such special occasions. We truly appreciate your comments about the quality and service, as well as your recommendation.

Rated 5 out of 5 stars

They are absolutely beautiful and very…

They are absolutely beautiful and very elegant. The pink color was very important to me for breast cancer awareness. I also have the pearls and bracelet that my husband has given to me for my birthdays thank you.

October 23, 2026
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Reply from The Pearl Source

Thank you for sharing your lovely feedback. We’re glad that you find your pearls beautiful and elegant, and we understand how meaningful the pink color is to you. We also appreciate your continued support of The Pearl Source.

Rated 5 out of 5 stars

I purchased three different sets of…

I purchased three different sets of pearls including necklace, bracelet and matching earrings. Sets were for Christmas gifts for my daughter and two granddaughters. They were beautiful and matched perfectly. Hopefully they will love them as much as I do.

October 23, 2026
The Pearl Source logo

Reply from The Pearl Source

Thank you for sharing your experience with The Pearl Source. We’re delighted that you loved the pearl sets you chose for your daughter and granddaughters and were pleased with how beautifully they matched. We hope they love their Christmas gifts just as much as you do.

Rated 5 out of 5 stars

Exceeded my expectations

Exceeded my expectations. Great value!

October 22, 2026
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Reply from The Pearl Source

We’re pleased to hear that your experience with The Pearl Source exceeded your expectations and that you appreciated the value of your purchase. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Beautiful

Beautiful! Goes well causal as well as dress up.

October 30, 2026
The Pearl Source logo

Reply from The Pearl Source

It’s lovely to hear that you appreciate the beauty and versatility of your jewelry. Thank you for sharing your feedback with The Pearl Source.

Rated 5 out of 5 stars

Research paid off

Great customer service! Delivered quickly! Beautiful packaging and presentation! The pearls were Gorgeous, even beyond expectations! One opportunity would be a better selection of clasps!

October 29, 2026
The Pearl Source logo

Reply from The Pearl Source

Thank you for sharing your experience with The Pearl Source. We’re delighted that the beauty of your pearls exceeded your expectations and that you were pleased with the service and presentation. We also appreciate your suggestion regarding a wider selection of clasps.

Rated 3 out of 5 stars

A bit disappointed!

The quality is definitely good. But the pearls color is more pinkish than white. It was clearly mentioned that it would be white.

October 22, 2026
The Pearl Source logo

Reply from The Pearl Source

Thank you for sharing your feedback. We appreciate your positive comments about the quality of your pearls and are sorry to hear about your concerns regarding their color. Your satisfaction is important to us. Please contact our customer service team at help@thepearlsource.com. We would be happy to review your order and assist you with this matter.

Rated 3 out of 5 stars

Package was damages

The necklace is stunning. But the box (jewelry box) was mailed to me in a padded sleeve instead of a box. The conners are damaged and this is supposed to be a 70th birthday gift. I have emailed the "help" or "contact us" email at the bottom of the website along with picyures to prove the damages, and i haven yet to hear back. I will never purchase from pearl source again. I payed over a 100 dollars and thats not even close to the prices of some of the products they sell. Do they treat all their customers like this or just the ones that spend under 1000.

October 21, 2026
The Pearl Source logo

Reply from The Pearl Source

Thank you for bringing this to our attention. We’re sincerely sorry that the jewelry box arrived damaged, especially since the necklace was intended as a 70th birthday gift. We also apologize for the delay in responding to your email. This is certainly not the experience we want our customers to have. Your feedback is important to us.

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