Wolf & Badger Reviews 

60,449
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 8,596 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful selection and exceptional quality of products, often finding items that exceed their expectations. Many highlight the swift, efficient delivery and thoughtful packaging, with orders frequently arriving quickly. The service is also highly regarded, with people appreciating the helpful staff, proactive communication, and outstanding support for orders and returns. However, some customers also noted issues with product quality, such as items breaking shortly after purchase, materials feeling cheap, or arriving damaged. Additionally, a few people experienced problematic deliveries, citing packages stuck in customs, issues with specific couriers, or items being misdelivered.

What people talk about most

Product

Clients share positive opinions on product quality, often praising the unique selection and high-quality... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Users describe positive interactions with quality, frequently highlighting high-quality goods, beautiful... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient.... See more

Service

Consumers find service to be positive, with many describing it as incredible, excellent, and amazing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

♡★Ordered a ‘Full of Shit’ fun shoulder bag! We love supporting small businesses, Wolf & Badger are excellent at choosing fair and sustainable businesses! From ordering, packaging and DHL delivery!... See more

Rated 5 out of 5 stars

I recently placed my first order with Wolf & Badger. I was able to get a product sold by a third party seller cheaper on this website than on their own, plus a new customer discount. Alvin was... See more

Rated 5 out of 5 stars

I ordered a very expensive (for me) maxi dress which arrived beautifully packaged within 48 hrs. It was beautiful but not on me & cost too much not to be 100% wonderful. I returned it immediately &... See more

Rated 5 out of 5 stars

Excellent customer service. I accidentally made two orders for the same item and they emailed me straight away to check whether it was, indeed, an error, or whether I did want two. They refunded me st... See more



Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Home Goods Store
  4. Jewelry Store

Written by the company

Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

60K reviews

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1-star

Asks customers to review

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How this company uses Trustpilot

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4.5

All reviews

(60,449)

8,524 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The order was missing an item and an…

The order was missing an item and an item I did not order was included. I reported the problem and was sent a mailing label of a shipping company that is 102 miles from me. I will not drive that far to drop off the item. The vendor made a mistake and it is costing me time and money. The random item is less expensive than what I ordered. I may never get my order at this point because there is no alternative shipping proposed to return their mistake. I am very disappointed and certainly not inclined to order further from you.

July 21, 2026
Rated 3 out of 5 stars

SHYMI Heart Bar Necklace - one cubic zirconia missing.

I normally get good quality Jewelry from Wolf and Badger but I had delivered this week a SHYMI heart shaped bar tennis necklace. One of the cubic zirconia hearts was missing so I had to return it. It’s appears SHYMI are not good on quality control as the Packer should have noticed. One corner of the box it was in was slightly torn like the goods had been handled before. I returned them via UPS.

July 21, 2026
Unprompted review
Rated 3 out of 5 stars

At Last brand

I ordered an expensive dress from the brand At Last through Wolf and Badger. I would describe the dress as something you would buy on a market stall for £15. A pretty dress but extremely overpriced.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery to Switzerland within a few days! Excellent service and the quality of the ordered goods is very good! 5 out of 5 stars.

July 15, 2026

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