I received a partially opened FedEx envelope with no products last week. I was expecting three items and one was a gift for my daughter-in-law. I wrote Mint & Lily customer service that evening and Gi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased the classic tennis bracelet. It is lovely and I receive lots of compliments on it. It did start to tarnish but when I contacted Mint and Lily they made it right immediately and sent a rep... See more
Company replied
I would like to share that my customer service experience has been 10 out of 10! I recently purchased a set of stackable rings that had started to tarnish. Within 10 minutes of sending an email, they... See more
Company replied
I have bought a few items from Mint and Lily. While I did have an issue with my earrings tarnishing, I emailed customer service and received a very quick response back which included new earrings bein... See more
Company replied
Company details
About Mint & Lily
Written by the company
Our story begins with a simple bracelet with a simple message: straighten your crown. It was a gift to a sister who was struggling through a difficult time in her life, and I wanted to help, but I was hundreds of miles away.
Contact info
United States
- support@mintandlily.com
- mintandlily.com
4.5
Excellent
36K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good pictures on models
November 5, 2026
Easy to find the jewelry
Easy to find the jewelry. I have order before and you have great quality jewelry.
November 5, 2026
easy with beautiful jewelry
November 5, 2026
Reply from Mint & Lily
Thank you for the kind words. We're glad you found what you wanted and checkout went smoothly. We appreciate you taking the time to leave this.
Reply from Mint & Lily
Thank you for the 5 stars, Sharon. We're really glad you had a good experience with your order and appreciate you taking the time to say so.
I was able to take my time reading…
I was able to take my time reading reviews about the quality and materials used,also to be sure that I was getting what was promised.
November 5, 2026
Love love them
November 5, 2026
You have beautiful high quality jewelry…
You have beautiful high quality jewelry at great prices!
November 5, 2026
Reply from Mint & Lily
Thank you, Nancy! We're so glad you love the quality of the jewelry and the prices. It means a lot that you took the time to share this.
Good product and price
November 5, 2026
Reply from Mint & Lily
Thank you for the 5 stars, Robert. We're glad you're happy with the product and the price, and we appreciate you taking the time to say so.
Reply from Mint & Lily
Thank you for the kind words. We're so glad ordering was easy and that you like your jewelry. It means a lot that you took the time to share this.
Wonderful Jewelry
It's a pleasure shopping for such beautiful pieces. Customer service is very courteous and helpful.
November 4, 2026
Reply from Mint & Lily
Thank you for taking the time to write this, Rae. We're so glad you're enjoying your pieces and that the team was helpful. It means a lot to hear it.
Reply from Mint & Lily
Thank you for taking the time to share this, Sherry. We're glad checking out with Shop Pay was quick and easy for you, and we hope you enjoy your order.
Comments from a jewelry collector
I’ve always been a jewelry collector, and it’s been an expensive hobby! The Mint and Lily items I’ve purchased are much nicer than I expected. I’ve bought a number of things as gifts and have been proud to gift them, and they’ve been well received. I highly recommend this product line.
November 4, 2026
Reply from Mint & Lily
Thank you for taking the time to write this. We're glad the pieces have been better than you expected and that the people you've gifted them to liked them. It means a lot to hear that from a collector.
Easy to shop and browse products
Easy to shop and browse products. Good descriptions.
November 4, 2026
Reply from Mint & Lily
Thank you for the 5 stars, Ana. I'm glad the site was easy to browse and the descriptions helped you pick what you wanted. We appreciate you taking the time to share this.
Would recommend
First purchase was a birthday gift for my niece, paper clip bracelet with birthstone charm, paper clip necklace and I purchased 5 charms for the necklace/bracelet. Great quality, she loved it. Purchased 2 customized bracelets earlier today as gifts and my husband purchased me 2 pair of earrings i wanted just now for Christmas. Will write another review after receiving other products.
October 18, 2026
Reply from Mint & Lily
Thank you so much for the kind words, and for coming back for more gifts. I'm glad your niece loved the paper clip bracelet, necklace and charms. We'd love to hear what you think once the new pieces arrive.
Reply from Mint & Lily
Thank you for the kind words, Susan. We're glad the pieces look great on you and that the deals were worth it. It means a lot that you took the time to share this.
Reply from Mint & Lily
Thank you for the five stars and for taking the time to leave a review. We're glad you liked the selection, and we hope your pieces wear well for you.
Super cute jewelry!
Easy website to navigate and great products! Overall excellent experience.
November 4, 2026
Reply from Mint & Lily
Thank you, Janet! We're so glad the jewelry is a hit and the site was easy to get around. We appreciate you taking the time to share this.
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