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Taptap Send Reviews 

44,198
•
TrustScore 4.5 out of 5

4.7

Money Transfer Service
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Review summary

Created with AI, based on recent reviews

Looking at 11,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the application for its exceptional transfer speed, seamless usability, and very affordable fee structure. Many people highlight that sending money internationally is highly reliable, incredibly convenient, and offers much better exchange rates than competing services. Users consistently emphasize how simple it is to navigate the platform and complete payments without unnecessary complications. However, some people mentioned experiencing frustrating delays or facing issues with missing funds during their online transactions. A few reviewers noted that certain transfers remained stuck in progress and required considerable time to be fully resolved.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that the application is simple,... See more

Service

Reviewers mention positive feedback about service, expressing great satisfaction with fast transfers,... See more

Payment

People report ambiguous experiences with payment, as some consumers highlight fast transactions and no... See more

Application

Customers consistently note positive experiences with application, highlighting that it is user-friendly,... See more

Price

Customers had positive experiences with price, frequently highlighting magnificent rates and zero fees on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the services the company is giving us. They transfer is very fast which incredibly wonderful, and in case of any mistake made by a person the company doesn't charge the card until one... See more

Company replied

Rated 5 out of 5 stars

Iqra did an amazing job, took time explaining to me and checking why my transaction has been pending for the last 24 hours. She was awesome great customer service skills, she deserve a raise.

Company replied

Rated 5 out of 5 stars

I initially have issues with my funds not dropping but was resolved by the help of tap tap send. I guess the recipient bank was having network issues. In all tap tap send is the best for swift payment... See more

Company replied

Rated 5 out of 5 stars

I've been using taptap send for a while now and never had an issue regarding transactions apart from 1 transfer that I requested a refund and the rules are it takes 10 business working day's but I rec... See more

Company replied

Company details

  1. Money Transfer Service

About Taptap Send

Written by the company

💸 Fair, fast, easy: money transfer as it should be.

Taptap Send proudly serves immigrant communities by providing them a convenient and safe solution to send money back home.

Send money to Africa, Asia and Latin America now with Taptap Send. DOWNLOAD THE APP

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

44K reviews

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4.7

All reviews

(44,198)

18,543 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

5 stars

5 stars! Best app for sending money. Fast, safe and trusted. I will definitely use it again. Excellent experience with Taptap Send! I sent money from Spain to Bangladesh and it arrived much faster than I expected. The app is very easy to use, the exchange rate is good and the fee is very low. I am very happy with the service. Thank you!

November 5, 2026
Rated 5 out of 5 stars

Transaction went great

Transaction went great, I was so scared to try the app. I deleted the app several times, because I've heard several people getting scam so I had a wall up. everything went great the person received the package.thanks

October 27, 2026

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