Prenew Reviews 

543
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

Quick and easy way to sell a gaming pc. Fair price, if I sold it myself I would probably been able to recieve around 30-40% more - but now I didn’t have to bother with negotiations, showing and dem... See more

Rated 5 out of 5 stars

SImply great service in everything, There were no surprises whatsoever and communication was crystal clear. I highly recommend this company.

Rated 5 out of 5 stars

Selling my PC to Prenew was a completely smooth and hassle-free experience. They sent high-quality packaging materials right to my door, which made safely shipping the computer incredibly easy. Once t... See more

Rated 5 out of 5 stars

Smooth, easy and secure process to sell the computer. Fast delivery and fast payment. Reasonable valuation of the computer. Highly recommend this company

Company details

  1. Computer Store

Written by the company

Prenew is the marketplace for professionally refurbished gaming PCs. We're making it easy, safe, and affordable to buy or sell a used gaming computer. Every PC on Prenew is inspected, tested, and cleaned to like-new condition, with a fresh Windows 11 installation, a 12-month warranty, and a 14-day return policy. Same performance as new, a fraction of the price. Selling is just as simple. Get an instant price online, ship your PC for free, and get paid fast. No marketplace hassle, no scams, no meetups. Active in 10+ European countries, Prenew gives gaming PCs a new life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

543 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(543)

439 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

It was just really simple and I didn't have to really do anything. I just sent the computer and then got the money, Simple and easy

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fast process

Fast process, price was above the offer. I even recommended it to my friends. Would do it again!

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

The whole service was super smooth

The whole service was super smooth. They send you instructions and they pay for the shipping of your PC. They also give a very reasonable price. This is great for people who dont want to deal with selling to other people on market place.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! I received a great offer for my PC, so I ordered a shipping box that included a prepaid shipping label. After they inspected my PC, they actually increased their offer, which was a really nice surprise and shows how professional and honest they are. The whole process was smooth and easy. I would definitely recommend them to anyone looking to sell their PC!

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

Yea I dont want to buy from this…

Yea I dont want to buy from this Company again because I bought are pc and its 2 days ago and still hasent been send are y order i Bering ready or anything from Them and when I ask the support I dont get anything and they have Got the money

July 31, 2026
Unprompted review
Prenew logo

Reply from Prenew

We're really sorry for the delay and the lack of response — we completely understand how frustrating it is to wait for your gaming PC without any update. Unfortunately our support and shipping weren't staffed over the weekend, which is why you didn't hear back or see your order move during that time.

We've checked your order, and it shows the PC was shipped and should have arrived shortly after you posted this review. If anything else is still open, please contact us directly via customer support channel on our website with your order number.

Rated 4 out of 5 stars

Quick and easy way to sell a gaming pc

Quick and easy way to sell a gaming pc. Fair price, if I sold it myself I would probably been able to recieve around 30-40% more - but now I didn’t have to bother with negotiations, showing and demoing the pc a.s.o.
Also the packaging material sent to me was excellent, just package the pc and return the box.
After evaluation the money was transferred quickly to me.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

It was awesome

It was awesome, got a offer. Sent the computer. After the techs inspected it they decided to increase the payment amount, and recieved the money after just two days after they recieved it

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Prenew is the easiest way of selling your old PC!

Prenew is just a really easy way of selling your old computer for a decent price without the hassle of eBay or others. In my case, I brought my pristine PC in personally and it was treated very well. I got paid on the same day and my PC was already sold the next day. :)

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Hands down the best experience selling my gaming PC!

I recently sold my old gaming PC to Prenew, and I couldn't be happier with the entire experience.

After comparing several buyback portals and even trying to sell it privately, Prenew actually offered the absolute best price. The process was incredibly simple and professional from start to finish:

Super Easy Process: I just entered my PC's specifications online, received a quick price quote, and accepted.

Premium & Safe Packaging: They sent me a complete shipping box with all the necessary packaging materials—including a clever expanding foam cushion to safely protect the sensitive internal components during transit.

100% Free Shipping: No hidden costs or shipping fees.

Lightning-Fast Payment: It took just 4 days after they received the PC for the money to be fully cleared in my bank account.

The service was completely hassle-free, secure, and fast. I would highly recommend Prenew to anyone and would definitely use them again! 5/5 stars!

July 9, 2026
Unprompted review

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