Unprofessional staffs
From the price and quality point of view it is great. My complain is about the staff and how professional they were. I bought both fences and Acustic panels form them. It took many back and forth of emails while making the order correct as they didnot seem to know very well about their own products. Then when it came to pick up, they changed their opening hours at the last minute in their website so I could not pick them up. That means to wait the whole week. Then they said that it was to pick up on June 5th. But few days after I wrote them to confirm if they were open not to be in the same situation, then they said it was actually closed that day. Somehow I managed to pick them. Then they missed an item from the order. I called them to pick it up again, due to traffic I called them again and confirmed with the lady that they would put that outside so that i could simply take it as it was just a small item, i arrived the place after driving 40 min in the traffic just see that everything was closed and the item was not there. Really lost many hours and also on time of my plan to work with the fences in my garden.
Reply from Kompositlageret