Popped in having seen Late Deal poster, greeted by Milly with a lovely smile who then talked us through the deal, even offering different options around the same cost. The other member of staff prese... See more
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Rocco at the Preston Fishergate branch helped us find the holiday we wanted and sorted out some issues that had arisen. He was superb and very friendly and welcoming. The other staff were just as frie... See more
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Annalisa was terrific, I came in multiple times with varying queries and last minute changes. She found me a great deal and kept me upto date via emails and telephone calls throughout. I appreciate th... See more
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Jo at Hays Ashbourne helped us enormously in booking a late holiday this year. We were going somewhere we had never been before. Jo put together a tailored package that gave us the accommodation and f... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4.9
Excellent
414K reviews
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Great experience
On walking into the store we were greeted by warm friendly staff. Staci dealt with our initial enquiry and was really helpful. When we received our quote and returned to the store we were met by Hannah, who talked us through the quote and called the travel company to clear up some queries we had, helping us a great deal. All in all a really good experience. We would definitely recommend Hays Travel Gainsborough.
July 23, 2026
Really helpful always keen to find the…
Really helpful always keen to find the holiday to suit budget and family.
Staff in Annan branch are a credit to hays travel
June 19, 2026
Friendly welcome as soon as i entered
Friendly welcome as soon as I entered. Sharon asked pertinent questions about what I was looking for, and made suitable suggestions, plus alternatives. There was no pressure sales at all.
Once my holiday was chosen, Sharon efficiently went through the booking process with me, including any further actions required. I am looking forward to the holiday. I'm sure that I will be back again.
July 22, 2026
Contactcalabonna Kerry Patterson at Hay’s to…
Contact Kerry Patterson at Hay’s to book our holiday. All went well with the booking and we are looking forward to the holiday later this year . Always polite and informative and alway nice to talk about holidays .
July 16, 2026
Lucy at Seaford was lovely and found me…
Lucy at Seaford was lovely and found me the best flight to Aus.
July 23, 2026
Extremely Happy
From the moment I walked in the store in Leigh I was very impressed with how helpful Hannah and Dawn were in helping me find a suitable holiday. Hanna went above and beyond what I was expecting so I am happy to say that my future holiday requirements will certainly involve the assistance of Hannah and Dawn
July 22, 2026
Always book with Hays,it is always a…
Always book with Hays,it is always a pleasure to have know legable staff,Claire did our booking today,patient ,proffessional and taking time to go through every detail,100%.
July 22, 2026
I am very happy with the service…
I am very happy with the service provided at Hays Travel Crystal Peaks. Jessie was lovely and really helpful. Explained as we went through booking process and answered my questions.
July 22, 2026
Very friendly staff
Very friendly staff, listened to our requirements and searched for best deals.
July 16, 2026
Efficient servise at Hays
Kind, friendly, efficient service at Hays Travel, Southbourne. Thank you!
July 22, 2026
Just popped in to book a holiday for…
Just popped in to book a holiday for november in morocco with a friend that i saw on jet2 page. Young woman was very friendly and helpful,and was able to offer same price i saw advertized.
July 3, 2026
Did us proud once again.
Did us proud once again.
Lisa and all the staff at Hays Travel Cramlington listen to our needs when planning our holidays abroad.
July 22, 2026
As always excellent
As always excellent, friendly and professional service from Sharon at Hays Ashington.
Wouldn’t go anywhere else to book. The whole team are first class.
July 23, 2026
Excellent service as usual
July 16, 2026
Brilliant travel agent
My friend Kim did all the arranging...but she said Katie is brilliant, did us a very good cruise deal..and the whole process was painless!! Cant wait to travel in 2028!
July 23, 2026
Clare and Sophie
Clare and Sophie
Were excellent at getting me the cruise I wanted
They were so patient and helpful with my requests
Excellent team work
Clare was so good at sorting my needs out
July 23, 2026
I always deal with Mel
I always deal with Mel, she knows what I like and always delivers. Maisie was involved too and helped secure my booking. Always excellent service from Mel and all the other members of the team at Hays travel Oswestry. Well done all and thanks 😊
July 23, 2026
New cruise booking
Once again Maxine exceeded expectations. We are a large party booking our next cruise and Max handled everything professionally.
Highly recommend ☺️
July 23, 2026
Got exactly what i wanted at a good…
Got exactly what i wanted at a good price very efficient staff .
July 23, 2026
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