Flipkart Reviews 

3,109
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 604 reviews, most reviewers were let down by their experience overall. Customers frequently complained about persistent delivery delays, missing packages, and completely unhelpful customer support teams that consistently failed to resolve urgent issues or answer inquiries properly. Consumers also noted receiving damaged, incorrect, or substandard products, alongside extremely frustrating return and refund processes that left many buyers without proper financial solutions. Some people were satisfied with specific purchases, mentioning good item quality, successful item exchanges, or overall satisfying online shopping transactions. Reviewers occasionally discussed these positive individual experiences when certain orders finally arrived correctly and fully met their initial expectations.

What people talk about most

Product

Clients share profound disappointment regarding the product, frequently reporting severe delivery delays,... See more

Delivery service

Reviewers mention negative feedback about delivery service, frequently reporting severe delays, missed... See more

Order

Users describe negative interactions with order fulfillment, highlighting severe delays and unfulfilled... See more

Customer service

People report negative experiences with customer service, expressing deep frustration over unhelpful... See more

Service

Consumers find service to be entirely unsatisfactory, frequently reporting extreme dissatisfaction with poor... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Please don't go for flipkart. It worst platform. They not picking up the return item on time. And they cancelled the return request by saying that return policy ened. After that the support team sayin... See more

Rated 1 out of 5 stars

Don't use flipkart... Very Worst always mention that due logistics your product delay. They don't have any real time track. Only one word they know Sorry and Always say Feedback done. Request you to... See more

Rated 1 out of 5 stars

Worst experience with flipkart. They are charging platform fees from 2 to 15 rs as non refundable fee for returning items. Most of them are used goods or uncomfortable/fit. When I report to the flipk... See more

Rated 1 out of 5 stars

I ordered a mattress which turned out to be a wrong size on review.i canceled because it was less than half hour so they accepted but my refund of over 15,000 is not being given. I have called seve... See more


Company details

  1. Book Store
  2. also in
  3. Baby Store
  4. Kitchen Supply Store

Written by the company

Bookstore to buy books online. Book store with Free Shipping in India. Best book store in India to buy books online. Purchase books online.


Contact info

  • Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli-Bellandur, 560103, Bangalore, India

  • Flipkart.com
  • www.flipkart.com

1.1

Bad

TrustScore 1 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(3,109)

617 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

⭐ Extremely Disappointing

⭐ Extremely Disappointing – Worst Online Shopping Experience!

Flipkart has completely lost my trust. Despite placing orders and waiting patiently, I have repeatedly faced delivery delays, false promises, and irresponsible customer service.

My products were not delivered as promised. Instead, I was given replacement dates and endless excuses. Even after multiple complaints and follow-ups, there is no proper resolution.

Is Flipkart seriously treating its customers like fools? Customers pay their hard-earned money and expect timely delivery, not repeated lies and empty promises.

This is absolutely unacceptable and pathetic service. I regret shopping on Flipkart.

I strongly DO NOT RECOMMEND Flipkart to anyone. Think twice before placing an order here. Very poor service, zero accountability, and complete disappointment.

I will be taking this matter to the National Consumer Helpline.

Shame on Flipkart for treating loyal customers this way!

November 5, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing service by…

Extremely disappointing service by Flipkart! Their delivery service is absolutely terrible. If a customer happens to miss a single call, they simply reschedule the delivery without making any further effort. Their customer support is equally frustrating and instead of resolving the issue, they expect customers to understand and adjust to their inconvenience.

Customers pay for products and expect timely delivery, not endless rescheduling and poor support. Honestly, this kind of service is unacceptable. Flipkart needs to seriously improve its delivery operations and customer support. **A completely disappointing experience!**

November 5, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered Alluminium hanger on 27th of…

I ordered Alluminium hanger on 27th of October 2026 and delivery will be on 5th of November 2026. But I received an notification that the order will be deliver on 02 of November 2026 that too it was open box delivery and at 2.30pm I received an call from delivery person that the order will deliver within 2 hours, but after 2 hours he never reached so I called him but he never pick the call and also it is 05th of November till now I never received the order. This is flipkart, the customer service very bad they even never answer the questions, the flipkart is very worst delivery service. And here after I won't purchase any item from flipkart and even informed to my family, friends and whoever I know. This is the worst experience for me

November 2, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely Worst Experience

Extremely Worst Experience! Jeeves and Flipkart Support are completely disappointing. I have never seen such a useless protection plan. The plan is still ACTIVE and has not even expired, but when I actually need to claim for my damaged mobile display, they are not providing proper support .itna khafi hai

November 5, 2026
Unprompted review
Rated 1 out of 5 stars

Flipkart is a meaningless site where…

Flipkart is a meaningless site where they steal customers money and never refund them… customers be careful while you purchase your products on flipkart… quoting cheaper prices is a big useless drama… never respond to any of emails.

October 30, 2026
Unprompted review
Rated 1 out of 5 stars

Is this what customer service flipkart gave to all their customers

Is this what customer
service looks like at Flipkart?

I want Flipkart's leadership to know what its customers are experiencing.

I received my order two weeks ago, but the delivery status has still not been updated. Since then, I have contacted customer support repeatedly, and every time I am told to wait another 24 or 48 hours.

Two weeks of waiting, repeated follow-ups, and absolutely no resolution.

What is even more disappointing is that nobody seems willing to take ownership of the issue. Customers should not have to spend days chasing a company just to get a basic order-status issue addressed.

This experience has seriously damaged my trust in Flipkart's customer service. I hope the leadership sees this and understands the frustration customers are being put through.

October 24, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with the…

Extremely disappointed with the fulfillment service. Order was placed but the delivery dates were repeatedly extended over more than a week without any clear explanation, forcing a cancellation. Customer service was unhelpful in resolving the delay logistics."

November 4, 2026
Unprompted review
Rated 1 out of 5 stars

Worst app ever

Worst app ever! Extremely disappointing experience with Flipkart. Ordered products, but one item was missing from the package. When I raised a complaint and requested a return, they refused to accept it. Imagine paying your hard-earned money and not even receiving the complete order, yet the company refuses to take responsibility.

Absolutely pathetic customer service, zero accountability and no proper resolution. Customers deserve better than this kind of treatment. I would seriously think twice before ordering from Flipkart again.

Not recommended. Poor service, poor responsibility, and a complete waste of trust.

November 4, 2026
Unprompted review
Rated 1 out of 5 stars

FLIPKART'S CUSTOMER SERVICE HAS HIT…

FLIPKART'S CUSTOMER SERVICE HAS HIT ROCK BOTTOM!
My product reached the nearest Flipkart hub in Kalmeshwar on 15th October, but the delivery partner has failed to deliver it on time.
Despite repeatedly contacting Flipkart's customer support, I receive the same meaningless response every time: "Order untraceable."
The situation is even worse when the Flipkart Grievance Officer, who is supposed to address unresolved customer complaints, is also not responding to my emails.
If even the Grievance Officer does not bother to respond, where is a customer supposed to go for help?
This is not just poor customer service; it reflects a complete failure of accountability, responsibility and delivery management.
I demand:
Immediate investigation into the Kalmeshwar delivery hub.
Strict action against the irresponsible delivery partner and concerned management.
A written explanation for the failure to deliver my order.
An immediate response from the Grievance Officer.
A review of the Kalmeshwar hub's operations, including closure if serious negligence is established.
Flipkart, stop making customers run from customer care to grievance officers without providing any solution.
Customers deserve answers, accountability and timely delivery — NOT excuses!
#Flipkart #FlipkartComplaint #PoorCustomerService #ConsumerRights #KalmeshwarHub #CustomerHarassment

October 23, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service not good

Customer service not good. Nor the delivery and pickup agent. No one gives any concern about the customers. Who CEO please look into this or your members will make come to the road.

November 3, 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience with the Flipkart…

Worst experience with the Flipkart customer support team & grievance team and backend team.Your return pickup service is very disappointing. You are taking 7 days just to arrange a return pickup. This is unacceptable. I need my return pickup to be done today, not after 7 days. Please arrange it urgently.

November 3, 2026
Unprompted review
Rated 1 out of 5 stars

This is the wrost experience ever I…

This is the wrost experience ever I will never order in anything in Flipkart ever again I've order to perfume a half of months ago they cancelled my 1st perfume and the second one isn't delivered yet I'vebeen Waiting from a half of months I order is about to delivered 5 days ago but I have received not yet really I'm going to delete your app once I got my order I will never going to use your app not will my family do you are really the wrost.....

October 28, 2026
Unprompted review
Rated 1 out of 5 stars

Flipkart worst Ecommerce company when…

Flipkart worst Ecommerce company when it comes to delivery, it is always getting delayed.I ordered one item on October 12th, 25th is the estimated date of arrival but Still I have not received what I have ordered. The tracking order is absolutely fake. they are giving me the delivery agent number and when I tried to contact them they are not responding though I did COD, I am really unhappy about this company much worse than Amazon. no proper customer support team and they do AI generated messages to please the customers what a fake company.

October 12, 2026
Unprompted review
Rated 1 out of 5 stars

NON DELIVERY OF PRODUCT AND VERY RUDE AND UNRESPONSIVE BEHAVIOUR BY THE FLIPKART EXECUTIVE

SIR
I HAD A ORDER OF WRIST WATCH ORDER NO OD438950523345352100
PLACED ON 22ND OCT 2026
COMPLAINT INCIDENCE NO IN26102610555642649847
REPEATED REQUEST AND COMPLAINT SINCE LAST ELEVEN DAYS TEAM VERY RUDE AND UNRESPONSIVE STILL THERE IS NO DELIVERY OF PRODUCT NOR ANY CONCRETE REPLY FROM THEM
ABSOLUTELY USELESS AND WORTHLESS SERVICE
STILL I AM IN CONTACT BUT NO REPLY NOR DELIVERY OF PRODUCT EVEN AMOUNT NOT REFUDED

October 23, 2026
Unprompted review
Rated 1 out of 5 stars

**Worst Experience Ever\!**

**Worst Experience Ever\!**

Flipkart’s service is absolutely terrible\. Every time I place an order, it gets canceled again and again\. Customers waste their time waiting for their orders, but the products never get delivered\. What’s the point of accepting orders if you can’t deliver them? The customer service is equally disappointing\. This has been an extremely frustrating experience\. I am completely dissatisfied with Flipkart’s service\. **Highly disappointed\! I would not recommend Flipkart to anyone\.**

November 2, 2026
Unprompted review
Rated 1 out of 5 stars

Update:- The order is still not…

Update:- The order is still not delivered since 21 days. The product has been out for delivery 4 times but not delivered. Never using Flipkart again. Also the order is prepaid, I don't think I will ever receive the product. Shame on Flipkart 👎🏻

November 1, 2026
Unprompted review
Rated 1 out of 5 stars

Don't use flipkart..

Don't use flipkart... Very Worst always mention that due logistics your product delay. They don't have any real time track.
Only one word they know Sorry and Always say Feedback done. Request you to my friends.

October 8, 2026
Unprompted review

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