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Review summary

Created with AI, based on recent reviews

Considering 242 reviews, most reviewers were let down by their experience overall, expressing deep frustration with multiple aspects of the business. Customers frequently complain about receiving damaged, poor quality, or completely incorrect items, compounded by significant and frustrating delivery delays. People also find the customer support entirely unhelpful and difficult to reach when attempting to resolve ongoing problems or process difficult returns. Some reviewers were satisfied with the affordable prices and found the product materials to be surprisingly good for a small budget. A few consumers also mentioned timely delivery on certain occasions and a generally smooth initial purchasing process when things go according to plan.

What people talk about most

Product

Clients share negative opinions on product, highlighting widespread dissatisfaction with poor quality,... See more

Order

Consumers find order to be negative, reporting widespread issues with unfulfilled shipments and unexpected... See more

Delivery service

Customers had negative experiences with delivery service, reporting persistent delays and unfulfilled... See more

Customer service

Users describe negative interactions with customer service, highlighting a complete lack of accountability... See more

Service

Reviewers mention negative feedback about service, expressing deep dissatisfaction with delivery and support... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered one item on Meesho, due to poor quality of the product we placed a request for return on 07th Feb26. So far no one arrived at my doorstep for pick up. called multiple times in customer s... See more

Rated 1 out of 5 stars

Meesho app overall kaafi useful hai especially un logon ke liye jo ghar se business start karna chahte hain. Yahan products ki variety kaafi achchi mil jati hai aur prices bhi affordable hote hain.... See more

Rated 1 out of 5 stars

Worst service I have not got the product in 20 days and have been contacting the team for the past 10 days the agent who spoke was mr Deepanshu and that man says that the details are not available in... See more

Rated 1 out of 5 stars

My order has still not been picked up. It's been 4 days.I have called Meesho several times, but no one is supporting me or resolving my issue. Please do not force me to escalate this matter further. I... See more


Company details

  1. Online Marketplace
  2. Shopping Mall

Information provided by various external sources

Meesho is an Indian-origin social commerce platform founded by IIT Delhi graduates Vidit Aatrey and Sanjeev Barnwal in December 2015.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.4

All reviews

(1,163)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered sunglass cases 4 qty.

I ordered sunglass cases 4 qty.
Delivered hand gloves. Applied for return. Pickup agent came multiple times, asked OTP but refused to pick & said return not approved. I called multiple times & was told to correct the quantity as 4. I did it & again approval refused. I called again & was told that return window is closed.

Refund amount is still pending with Meesho

September 6, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a product weighing 20 kgs and…

I ordered a product weighing 20 kgs and wanted to return because of poor quality. After 20 days, they’re asking me to self courier to Punjab from Bengaluru where they can bear maximum courier charge of ₹100 which is insane considering the distance. After I said that I would raise a complaint, suddenly the customer service has become unresponsive and say that they can’t hear me at all. No response from them. I don’t understand why my area was not unserviceable at the time of delivery. Worst platform and they support fraudulent sellers.

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

They tried to scam with me.

They tried to scam with me.. I bought two dresses from Meesho... but the fittings was not good so I decided to return them... they took return both the dresses but after that refund was not successful... I didn't get any money in my bank account ...I call them but didn't take any responsibility...they continuously told that they have sent the refund and they will not take any responsibility... I went to bank and checked my account there is no refund money in my account.. again I called the customer care service of meesho but they said the same thing that they will not take any responsibility because they have sent the money in my account... it was a utter lie... Then I complained in consumer forum through the toll free mobile number and also website... Just after 3 or 4 hours of complaining I got my money back in my bank account...

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

Meeso company trust available nhi hai…

Meeso company trust available nhi hai wo pahle aapko sasta saman deti hai to aap usse khub order karte ho aur wo fast delivery dikhati hai but jab ye process aap as costomer continue karte ho to wo dhire dhire apke order ke saman ki jagah purana saman bhejti hai, aapka order jo 1 item tha usko 3 se 4 order kar deti hai, aapke order ko khud hi cancel kar deti hai aur kahti hai aap unke rules follow nhi karte & aapke naam, number ka CV kharab kar deti hai. It is totally fraud.

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

Worst Service My Members.I have…

Worst Service My Members.I have purchased a dress on 4Aug but the Quality was not nice. Next day I have given request for Retern , but ,20 days have been completed till no w no response. Order of is 316234115585614592

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

False app

False app. Product delivery date is 17th Aug and today is 24th Aug. Till now product was not recieved. I complaint them and ask them to cancel the product and issue me refund but they r not listening. I raise complaint on 19th, 21st and 23rd but of no use. Atleast refund my hard earned money

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

Delivery partner behaviour

I am regular customer one worst delivery partner gaali deke gya uske pass hamara ek or order hai bar bar cancel kr deta hai or customer unavailable report kr de rha hai his name chuneshwar khunte his phone number 6265197526 please action lijiye aise faltu log ki wajah se order krne ka man bhi nhi hota drink karke aata Hai frustration nikalta hai kuchh kaho to badtamiji karta hai ladies se baat karni nahin aati return mein dala tha ek order but leke nahin Gaya aur kahta Hai ki Kaun lekar jaega dekhta hun dhamki deke ja rha hai please kuchh kijiye nahin to main case karunga I hope mera order jldi aaye or iska kuch ho THANK YOU!

August 23, 2026
Unprompted review
Rated 1 out of 5 stars

I disappointed soooo muchhh my order…

I disappointed soooo muchhh my order need to come 20th of August pink jhumka and it is also reached mysore hub 19th of August but today is 22nd I haven't received order why so much delay I order it for my sister marriage and the marriage is finished when will that mysore hub guys deliver the product don't know
"NO ON TIME DELIVERY IN MEESHO "
i just trusted meesho like anything but noww so much disappointment in try to contact customer care but I not got proper solution.now I need to think do I need to order product again in meesho😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭☹️☹️☹️☹️☹️

August 22, 2026
Unprompted review
Rated 1 out of 5 stars

Received a partial delivery on 3…

Received a partial delivery on 3 consignments . resulting in missing of 27 items amounting to 2079rs. on contacting the meesho customer service..they say since we shared the otp and taken the delivery nothing can be done.no contact was made with the supplier regarding the same and no further action was allowed tobe taken..the customer care didn't have any other remedy...meesho has got no control over their suppliers making it a risky purchase. Buyers be aware.

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic courier service

Meesho’s return delivery service is absolutely pathetic and wastes a lot of time. I have been trying to return one order for the past two weeks, but the courier agents keep saying that they don’t have a vehicle available for pickup. Then they ask me to bring the product to a particular address myself. When I go there with the return package, they simply cancel the return and say that they don’t have a vehicle.

It’s strange that they have vehicles available when delivering the product, but suddenly have no vehicle when it comes to picking up a return. They keep wasting the customer’s time and delaying the return process, making the customer frustrated and eventually forcing them to keep the product because the return takes too long.

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

Worst service provide by meesho agent…

Worst service provide by meesho agent ..they are not delivered my parcel on time...misguide by meesho agent ..and there are no any help provide by meesho ...fake help website provide by meesho ..very disappointed

August 14, 2026
Unprompted review

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