Farma2go Reviews 

Again, still waiting for my order. The courier has sent me messages saying it is out for delivery for the last 3 days.
I have emailed you, and again you don't reply, I placed this order 4 weeks ago!!!
Please refund my money today

Money was taken and even though I was sent a tracking code (that didn't work) and a delivery date, my order was never received. When I emailed to enquire, I got a couple of responses with no information and then completely ignored. I would not recommend this company to anyone, as I have now had to take it further to try and get my money back.

I left a review on their own website and they deleted it, I’ve now tried again but I’m not sure there’s much point.

My order has been returned due to the lack of stores accepting deliveries during the holiday season in Nice/France.
Very disappointing but now I can't get my money back so far, after the product was returned to Frama2go. No one answers the phone. I just had a message in Spanish. Despite emails sent to ask for refund, no answers to my requests. I will not let go of such poor customer service. Next step will be to involve the French Consumer agencies. Will see how they like that!!!

My order was given to arrive at a ctt packaging site in Albufeira on the 11november.I received an email from ctt informing me that delivery was now the 14november,but no package reference was given so that I could extract the parcel from the store.My wife went to the office the following day and was told you need a code.Within the next 2 days I was told by farma2 go that my parcel had been returned and that I would be charged for both delivery and return ,this being €1.99 and $3.98 which was deducted from my refund payment.

In my case, unfortunately the courier (GLS) lost my package. Although GLS was completely unhelpful in assisting me and didn’t respond even after Farma2Go filed a claim, Farma2Go themselves handled the situation very well: they eventually issued a full refund and were consistently responsive throughout the process. Because of their reliability and customer service, I can definitely recommend this website without hesitation.

They sold me the same supplement twice and it was expired. What a disgrace. They don’t care about working .

Do not buy from this company. Really difficult to communicate. I ordered two products and one of them is expired. I could see that it was expired. This is the first time that it has happened to me. I am trying to get the money back but it is very difficult I had to email them that I needed my order. The internet is full of scammers. I was reimbursed.

I bought 2 boxes of Priorin and received them less than 24h.
Happy with their service!

Very disappointing customer service – no reply at all

I ordered 240 Priorin capsules from Farma2Go in early June 2025, and received them around June 12th. When I checked the product, I saw that the expiry date is February 2026, meaning it only has about 7 months of shelf life left — which is extremely short for such a large quantity.

The expiry date was not shown on the product page, and had I known this, I would not have made the purchase.

I contacted Farma2Go via email, politely asking for a return or exchange since I never opened the package, and the product is still sealed. Unfortunately, they never replied — not even an acknowledgment of my message.

This lack of basic customer support is very disappointing. As a paying customer, I expected at least a response. I won’t be ordering from them again and cannot recommend them based on my experience.

I placed an order on Farma2go 8 days ago, expecting it to arrive within the promised 3–5 days. Unfortunately, the order has still not arrived, and I have received no updates or responses despite sending several emails and trying to contact customer service via chat multiple times.

What makes this even more frustrating is that the products I ordered were for my baby, and tomorrow I’m leaving for a holiday—without the essential items I needed.

This has been by far the worst online shopping experience I’ve ever had. Farma2go has proven to be completely unreliable and unprofessional. I would strongly advise others to avoid this website. In my opinion, it's a disgraceful and misleading service that should not be trusted.

I bought a special 4 pack deal of baby Formula Almiron digest.
First of all I noticed the packaging was different and since feeding my baby this she had had violent diarrhoea non stop all day. She is unwell and in pain. You sent me something that we did not order. Today I’ve noticed you now have an advert saying that it’s new packaging but the exact same formula which is UNTRUE and it is false advertising. We want our money back and we want you to stop lying to your customers and letting their babies get sick.

I didn’t receive my order done on the 8th of December and it is not possible to contact this company or to have informations about it! I tried to send several emails without receiving any answer!
Don’t buy from this website!! It is a fraud!

No delivery of my order - paid in full and including delivery charges. The tracking shows that it was not delivered because the receiver had no cash to pay for it! Noone has contact me for delievery (or payment).
Like others, i have made contact to the AI chat and also by email - 5 times this week - but not even acknowledgement.
This looks like a scam - be careful!

The product was exactly as described by the seller and delivery was faster than expected.