CEVA Logistics Italia  Reviews 

I would put zero stars if I could...
It has been a month since I made my order from media world. There was a delivery date planned. They did not come. It took them two weeks after many emails to ask about it for them to call me and give me another delivery date. For which they did not come again. Then the next day the delivery driver calls me to tell me he will be there in 20mn. Well I am not there. Now worry he says, call me when you are back. I do. But gosh no they don't work in the afternoon... I tell him to come back the following morning then. But no he can't he has no business being around my house the nest day (hello? Delivering my package is your business!). So he will come on Monday.
It's Monday evening and they did not come...
So I canceled my order with mediaworld.
Avoid like the plague.

HORRIBLE DELIVERY EXPERIENCE. Cancelled delivery the night before after I took time off from work. They sent a link to reschedule - That site didn't work. Called the phone number the next day and their automated system told me my delivery was the day and time I originally scheduled so I waited the 4 hours because it required a signature!!! No delivery came!!! I called and rescheduled and had to take more time off from work for another 4 hour window. 4:00 I looked at their site and it stated my order was not out for delivery. I called the customer service from NordicTrack whom I ordered from, she told me that it was out for delivery and my window was to 6 p.m. 6:10 no delivery, I called NordicTrack customer service again and was told the delivery was 30 to 60 minutes behind and gave me the delivery persons name and phone number. I waited the 30 minutes, called the number, it went to voicemail so I assumed he was driving so I left a message. I waited 30 more minutes, tried calling the delivery persons number 2 more times and was hung up on both times.
The next morning they dropped off my purchase not knowing if anyone was home and never came for a signature!! Don't use CeVa logistics

Had a large package delivered the driver was sooo polite came to my door and asked where i would like to have my package set due to he did not want to leave it on my sidewalk he went out of his way for me this company was great and caring A+

I ordered a 36" printer from Dell.

Ceva sent a flat of lithium batteries instead.

When I check Ceva's website there was no updated tracking from 5/30/26 - 6/15/26.

Today, after I refused the delivery, my IP address is blocked from accessing Ceva's website.

This company is unprofessional. And, I suspect that they stole my package and tried to send me a pallet of lithium batteries.

Called after 72 hours with no updates and they said they couldn’t find a driver to leave California!? What is that supposed to mean? Very unprofessional

I strongly warn everyone against using CEVA Logistics Slovakia. I entrusted them with the transport of my electric vehicle (EV), and it was returned to me completely ruined.The power steering was destroyed due to unprofessional handling, and the main traction battery was critically discharged down to 7%, damaging the vehicle's electrical systems. When I immediately took the car to an authorized and independent service center on the exact same day, they officially confirmed these severe technical faults.Despite clear evidence and official diagnostic reports from an authorized dealership, CEVA's representative (Mr. Gogolák) acts with absolute arrogance. He claims the battery was at 100% and falsely accuses me of lying, which is physically and technically impossible given the 2.5 km distance driven to the service station. Car computer logs clearly show when the damage and voltage drop occurred.CEVA took my money and completely destroyed my car. They refuse to take any responsibility for hidden technical damage caused during their transport. Avoid this company at all costs if you value your property. Absolute lack of professionalism, zero accountability, and terrible customer service.

Super sketchy company. They called an left an obscure voicemail saying they were delivering an order on behalf of "your delivery order." When I finally got through to a human, they refused to verify who they were delivering on behalf of and instead insisting that I had to provide my personal information to verify. I refused. I guess we'll just see what eventually shows up. It's probably legit, but with fraud schemes rampant, this company should do a better job of communicating who they're working for when they contact you.

I ordered a Pilates reformer through Amazon, and while the product itself appears to be good quality, the delivery experience with Ceva Logistics was extremely disappointing.

I was required to schedule a delivery appointment through their automated system and made arrangements for someone to be at my home during the scheduled time. On the day of delivery, I received a call saying they had no available delivery personnel and could not fulfill the appointment. As a teacher, taking time and coordinating coverage is not easy, and this caused a major inconvenience. When I explained this, I was simply told there was nothing they could do.

We rescheduled for the next day with the agreement that I would receive a 30-minute call prior to delivery so I could have my daughter meet them. That call never happened. Instead, the reformer was dropped off in my front yard without notice. While I had agreed to front-door delivery, this item is extremely large and heavy, and the lack of communication made the situation difficult and frustrating.

When I called to ask why I never received the promised call, I was told the driver “didn’t want to bother me because I was a teacher,” which is honestly unacceptable and not their decision to make.

To make matters worse, the reformer arrived with no assembly instructions included.

Overall, the product may be solid, but the delivery service from Ceva Logistics was unprofessional, unreliable, and created unnecessary stress. I would strongly caution others about the delivery experience.

Shipment not delivered its been sitting in my local city for 3 days with a scheduled delivery time that has come and gone. I called multiple times placed on hold because all if the agents are busy, then automatic disconnect after 20min. I was able to get through once on a 800 number I found online I was told it was on a truck and then hung up on. cannot get through to anyone and still do not have my order. I've filed a fraud complaint with EBAY and calling the FBI next

First and last very bad experience. I will never use this company again.

First strike they don't answer the phones.
Second strike they scheduled a delivery and didn't deliver. Wasted an entire day.
Third Strike was not responding to my email.

I had a very poor experience with CEVA Logistics in Azle, TX during a scheduled threshold delivery of an Anker battery weighing over 400 lbs.

The delivery was scheduled in advance, and two delivery personnel arrived in a box truck equipped with a liftgate. However, they parked on the busy public road and told me they were not allowed to come onto the property. When I explained that I have a 400-foot driveway (18–52 feet wide) that regularly accommodates much larger trucks—including semi-sized delivery vehicles—they still refused.

They also refused to roll the pallet down the driveway and instead attempted to leave the 400+ lb battery on the side of a busy street. This is unsafe, unreasonable, and not consistent with threshold delivery standards, which generally involve delivering to the first safe, dry, and secure location such as a garage, porch, or front door.

No policy was provided explaining why they could not enter the driveway, and they made no attempt to find a safe solution. The delivery was then marked as “delivery attempted, refused,” even though the refusal was due to their unwillingness to perform the threshold delivery safely.

The interaction was unprofessional and dismissive. This experience reflects poor training, poor customer service, and failure to perform the agreed delivery service.

I hope CEVA improves training and ensures delivery teams properly complete threshold deliveries safely and professionally.

I was very hesitant when I ordered an item and saw all the reviews of this delivery service. However my experience was not like the negative ones, I was asked to confirm a delivery date, I was provided a time frame. On the day of delivery I called to see if they could let me know where I was on the schedule as I needed to pop out, they called the driver and found out for me. Only comment I would make is the online tracking didn't update otherwise would give 5 stars. The two guys handled the item with care and it was well packaged but unfortunately I don't think it was checked before being shipped and was cracked and damaged!

Ceva shows a complete lack of logistic knowledge. A delivery that was promised within 4 days has already taken 10 days, and there is still no clear information. When I call, the representatives has no idea where are my package. They ship 1 package out of 3 at a time. This is by far the worst experience I’ve ever had with a delivery company. Professionals?? They light years away of it! Such service is unacceptable.

They have to pay me bills of over 30,000 thousand euros. No one answers when I call them. they want to get with our money. SCAMMERS. DON T WORK WITH THIS COMPANY .

Ceva shows a complete lack of care for their customers. A delivery that was promised within 4 days has already taken 8 days, and there is still no clear information. When I call, the representatives are rude and simply say they will deliver whenever they want. This is by far the worst experience I’ve ever had with a delivery company. I believe companies like this should be held accountable, as such service is unacceptable.

There is no local Ceva logistics page for my area so I will write my review here.

I ordered something from China and they chose Colis privé a company owned by Ceva logistics as the last mile carrier. I was supposed to receive my parcel (tracking nr Q10 204 893 376) last Saturday and still haven’t received it. I tried to email them but got no response, there is no phone number to call and they are ignoring my messages and comments on Instagram…
The piles upon piles upon piles of bad reviews on pretty much every website are a telltale sign that this company does not care about its customers!
If I don’t get my parcel I’m prepared to involve police and journalists to dismantle this entire pyramid scheme!!!

In the age of AI, Ceva Logistics still can’t manage to correctly copy an address from a store. As a result, they just ignore the fact that they have some packages, don’t reach out, and act like there’s no issue at all. It’s embarrassing in this day and age.

They don't even deserve ZERO stars, let alone one. Order from SKLUM, three packages were supposed to be delivered yesterday. We received only two. The third one is lost somewhere, no one knows where exactly. Sklum is no help at all, and there is no way to contact Ceva Logistics to ask about the lost package. The worst shipping company that I've had the displeasure of using...

Yesterday one of the lorries came into my lane and took off my wing mirror, i am so upset with this experience, my children were in the car and very scared. I have tried calling them multiple times, when put through to the right department it just goes to voicemail, I have left numerous messages and noone had bothered to call me back. This couldn't have happened at such a bad time with Christmas round the corner. I have pictures and witnesses of the lorry.

Didnt carry my TV off the truck, they slid it down then when asked to open the box quickly so I could inspect for damage they slid I right back up the ramp and took off. What a joke!!