Sarah Duvall

Rhinna solved my issue to validate my certificate.

She was great to work with.

I ordered a 36" printer from Dell.

Ceva sent a flat of lithium batteries instead.

When I check Ceva's website there was no updated tracking from 5/30/26 - 6/15/26.

Today, after I refused the delivery, my IP address is blocked from accessing Ceva's website.

This company is unprofessional. And, I suspect that they stole my package and tried to send me a pallet of lithium batteries.

I am extremely disappointed with my recent experience ordering from Dell.

I placed an order on 05/30/2026 for a Canon imagePROGRAF printer for my business. After already experiencing delays, I was delivered a completely incorrect freight shipment — an entire pallet of unrelated computer equipment.

The shipment was so inaccurate that I had to refuse delivery on the spot. This is not a minor mistake — this is a full breakdown in order fulfillment.

This is especially frustrating because I have had previous issues with Dell, including receiving incorrect equipment in November.

Due to these ongoing problems, I was forced to outsource work this weekend, resulting in additional costs and disruption to my business.

I am currently waiting for a resolution, but based on my experience, I cannot recommend Dell for time-sensitive or business-critical purchases.

I expect immediate correction of this issue, including expedited delivery of the correct product.

Going forward, I will only order from Swing Design!!

This is my third order in a row from Dell that I had an issue with.

I am absolutely livid with Hibbett and will be closing my account and no longer doing business with them.

My kids "love" Hibbett. And stand in long lines to purchase "New Drops." So, a few years ago, I opened a Hibbett account to shop for my kids, and purchase gift certificates for them.

This past Christmas, I purchased a gift certificate for all of my kids!!

On or about 2/11/26, one of my kids purchased a t-shirt from the Hibbett location on Rockwell in Oklahoma City. On 2/18/26, around 14:00, my daughter went to this location to exchange the shirt, only.

A black male employee asked if she had the receipt. She informed him, "no." He asked for her phone number to locate her Hibbett account. She told him that she didn't have a Hibbett account, but her girlfriend did, and asked him to look up her account. She stated that he immediately got an attitude, acting homophobic and like j-e-r-k, and refused to honor Hibbett's return policy.

My daughter called the customer service phone number for Hibbett. She spoke to a gentlemen that assured her that she may exchange her shirt, as a part of Hibbett's return policy. He asked to speak to the gentleman in the store. He refused to get on the phone, or to speak with his co-worker. And he told her to tell the gentleman from customer service to call someone from his office. Not following company policy can lead to a discrimination lawsuit. That's why policies are put in place.

As I was walking out, he smiled and said, "maybe you should consider making a Hibbett's account." And he giggled.

This is ghetto and unprofessional!! I'm appalled at the lack of management for this location!!! This is unacceptable.

The original order came wrinkled and damaged. I needed the prints for a show.

The company did resend the prints. But it was too late. I no longer needed them.

On 11/04/25, I applied for a loan with Dell Credit to purchase a laptop.

I received an approval from Dell Pay Credit.

I purchased the laptop and received an order approval.

The next day, I checked the status of my shipment. And noticed that the order was canceled, without any notification provided to me.

I called Dell Customer Service and spoke to Vishmu whom informed me that my order was cancelled and I needed to speak to the verification department.

I called the verification department at 1-800-456-3355. I spoke with a gentleman who informed me that I needed to pass a verification process for my order to be approved.

He requested that I send my ID and mail to accountprotectionverification@bread. Once received, I would receive a notice if my order was approved withing 7 business days.

I told him, "Absolutely not!" I'm a U.S. citizen, who resided at the same address over a decade, and recently closed a Big Lots account with a $5,000 limit with the bank. And I couldn't wait a week. I'm a business owner and need the laptop within 48 hours.
I asked him to cancel the application and advised him that I'd purchase the computer with a credit card. I "never" sent any of the requested information to Dell.

On 11/6/25, I received a survey opportunity with Dell Pay Credit. At that time, I expressed my disappointment in the credit process. And, advised Dell that they missed an opportunity to have me on board as a customer.

A few weeks later, I received an email notification from Credit Karma, that a new account was opened, lowering my perfect credit score.
I disputed the new account with the credit bureaus. Yet the account is still listed as a trade.

Fast Forward to 02/17/26. My Dell Alien laptop stopped connecting to my computer monitor. But the monitor connects to three other computers.

I called Dell Customer Service 8x!! Three calls, and the automated service couldn't recognize my Service tag. The other 5 calls I entered my Service Tag through the automated service, then had to provide it to the operator, and again to Ronaldo, who left the phone on mute and never came back, to Shiny, who did the same thing. I spoke with Bavna and she disconnected the call. I spoke with Sahithi who was beyond rude and kept huffing and puffing when I asked her to repeat herself. Because her dialect was horrible, as the other agents! She put me on mute over 10x without asking me to hold. Each time, I was on hold for over 3-4 minutes. I kept saying, "hello". She didn't answer until she got ready. She insisted that I provide a call back number, even after I told her I didn't have one. And she could email me if the call was disconnected. She was too eager to get my number. I know that they sell customer's information. So, I provided her with 777-9311. LOL

She spent 25 minutes troubleshooting my monitor. After I told her, 5 times that the monitor worked with other computers. After 2 hours, I had to hang up to get ready for an appointment and still can't connect to my monitor. Chatgpt stated, Dell has known issues with the adapter ports going out. Each representative was rude and nasty!

Dell should be ashamed, outsourcing their work to foreigners. And wonder why security breaches occur.

Also, after I advised their Customer Service that I would leave a bad review. Now, when I go to the Dell site, my IP address is restricted. I have to access it from another device.
CASE NO 222770065

I opened a U.S. Bank credit card last year with a 10k limit.

In the first few months of having the card, I had covid and was 3 days late making the payment. The fee was waived.

On 1/1/26, I made a payment for my monthly payment amount and redeemed rewards towards my account to cover the balance.

On 1/13/26, I received an email from U.S. Bank stating that I had a late payment. I also received an email from my insurance company stating that my payment was returned by U.S. Bank.

I contacted customer service and spoke with Justin, who answered the phone ready to argue.

I requested that the $30 late fee be waived and explained that the redeemed rewards should've covered the remaining balance. He explained that's not how it works.

I requested a Supervisor. I received an email from card member service, suggesting that I set up auto pay. I explained again, to her. That wasn't the issue. The redeemed rewards weren't applied towards my account.

And requested the information from corporate. And I received no response.

I have over $95k worth of credit. I would close this account if it wouldn't hurt my credit.

The customer service is unprofessional.

11 years ago, I applied for a job with this con artist company.

I never went for an interview or worked for them.

This morning, I received a group text message, showing my phone number and other recipients numbers, begging for work!

This is unacceptable!

I'm filing a Better Business Bureau complaint!

My number shouldn't be available to others.

If it were a scam, that would be worse. This means that the company didn't take safety precautions to protect my and other applicants' personal information!

I've been a Wix customer for over three years.

The customer service has become increasingly worse!!

Nar one of the agents speak or comprehend English!! And this is the real problem.

Yesterday, I started a chat and explained to the agent, in English, 5 times, that I was editing my website and added a gallery page to my site.

After adding the gallery, the photos from the gallery started showing on my product and Store pages. And were the first images that showed. And that the gallery images shouldn't appear first.

I chatted with five individuals, who informed me that they didn't understand me. Mind you, I attached screenshots.

I cried myself to sleep!

I woke up and thought, "maybe, I can call and speak to someone and get through to them." So, I woke up, drained, and attempted to submit a phone call request.

Sebastian called me and kept apologizing that he couldn't understand what I was saying. Mind you, I'm speaking perfect and fluent English.

I requested another call back and got Luis. He didn't understand a two-sentence request. I requested to have my issue escalated. He refused me three times. I finally advised him that I was recording the conversation.

Then, he advised me that he needed to know the issue before he can escalate. I thought that he was joking. But he wasn't. I asked him to repeat back to me, what I just told him five times. He could only repeat half of what I told him.

And he still told me that he needed me to repeat the issue. I advised him, that I wasn't repeating myself for the twelfth time in less than six hours. He literally had a screenshot and a chat conversation of what my problem was.

He started overtalking me. I started getting louder to overtalk him, never cussed or used any profanity. He hung up on me.

You have a better chance of winning the lottery, than to get an agent who understands/comprehends English, and that can assist you.

For the past three months, I've been using Chatgpt, to design my site and answer Wix issues that I've had. Because I DREAD calling Wix.

However, if I need assistance from customer service, I should be able to chat/call and get assistance.

The site isn't half-bad. They need to improve the Wix editor and extend options to add product options for digital/physical products. There are things that can be improved. But their customer service is killing them!

My peace of mind, business, and health are more important. I need to find another Website to host my business. My nerves are too bad for this BS, and then to be disrespected after not being helped, signed the deal!

It's like, they grab people off of the streets, from an IEP class, or they're all on m-e-t-h.

I've been a Cricut member for nearly three years.

I started experiencing issues with Design space over two and a half months ago. I never hated a company more.

I've placed over 12 calls to Cricut, wasted weeks troubleshooting design space with Cricut. They blamed the issue on my internet provider and on my computer.

I had my internet company out. They verified there wasn't an issue. I called Microsoft. They informed me that there was a compatibility issue with Cricut. On 10/02/25, I called Cricut and spoke with an agent and explained the issue. He helped me fix the issue but refused to refund me for the last two months subscription to Cricut, that I wasn't able to utilize, and Cricut wasn't able to troubleshoot. They don't even have a next level support, or software team.

I'm pulling out my Cameo Silhouette and learning how to use the software, like all of my colleagues. Cricut sucks!! Period. And the customer service is outsourced to foreigners that you can barely understand, and some are rude.

I own an online business.

My colleagues raved about ChatGPT.

I purchased a subscription. I waited for an image for days. ChatGPT kept apologizing and canceled my subscription and refunded me.

I've been using the free version. I was prompted to upgrade in order to create images. Today, I upgraded. It's been over four hours and I'm still waiting for my result. When I questioned ChatGPT why I hadn't received a result. I've received consistent error messages and no reply.

Four hours ago, ChatGPT offered to create a prompt for me to past in Bing, Canva, Dalle or Midjourney. Why would I use a free or another paid service when I'm paying for Chatgpt?

I reached out via email and

I purchased a Cricut Maker in June of 2023. I subscribed to a Cricut monthly membership.

I first purchased a Cameo Silhouette and couldn't figure out how to use it. A Hobby Lobby
employee recommended that I purchase a Cricut Maker. I've loved it up until the last three weeks.

For the last three weeks, I haven't been able to use design space. It takes me nearly 8 hours to complete one project.

I've called in to complain for the last few weeks. I spoke to multiple agents who tried to convince me that the problem was with my internet. I had two internet technicians out in the last week and a half. Of course there was no problem on my end. The internet speed was perfect. They referred me back to Cricut.

You have a better chance of winning the lottery than to speak to someone who speaks English and is proficient.

It's now been over 3 weeks, and design space doesn't work. I started at 8:15 am this morning trying to create a design. It's now 18:03. I've spoken to five different agents and repeated myself.

I was advised that there is no other department to escalate my complaint to and there wasn't a corporate phone number available.

At this point, I'm pulling out my Cameo and trashing this Cricut and the monthly subscription. I've been debating with Silhouette users. Now, I see why everyone hates Cricut and uses Silhouette. I'm literally in tears. I operate a small business, which has been non-functional for three weeks. And I've been told that it was my internet. Then, when that lie wouldn't work. The just had me troubleshoot the same things all day.

I want a refund for the monthly subscription!

I'm so PO with this platform!!

Yes, they have tons of mockups and a diversity of models.

But, what good does that do when their platform doesn't work???

I've been attempting to sync Placeit with Printify for over a week without success. They give me the same speech: " Clear your browsers and cache, use Chrome in incognito."

When I advised them that it still didn't work, they told me that "I can always go directly to their website and download what I need."

What a horrible, time-consuming inconvenience!! In addition, when I go directly to their website, I'm only sometimes able to utilize the mockups, and it's extremely slow. I've tried from two computers and my cell phone. I've tried it in incognito mode using the Chrome browser. I've deleted my cookies and cache. This is a worthless P.O.S. and a waste of $80.00.

Also, after paying $80, I can't use Placeit in Canva without the watermarks. smh

3/11/25

While I understand that Placeit is working on the integration issue with Printify. This is a huge inconvenience to me and my business.

In addition, I'm out of nearly $80 for a service that isn't fully operable.

Update 3/15/25: I can't even log into the platform outside of Printify, with Google or without Google.

I reached out to Placeit over 72 hours ago and requested assistance and a partial refund. No one has responded. 🙄

I'll be filing a complaint with the Better Business Bureau and the CPFB.

(order #38606704)

My husband and I were at the hospital with our sick kid.

I ordered a meal through Doordash and used the LTHCNS code. The code wasn't applied, and I was charged full price.

I contacted Doordash through my husband's Doordash account. I informed them that
I used code LTHCNS. I was advised that I couldn't use that code because it wasn't attached to my husband's account, and the information differed.

Then, I was informed that my information was the same as my husband's.

Then, I was informed that the code was only available in-store.

I requested a copy of the transcript from the agent. Of course, they couldn't provide one, but we made screenshots.

The agent was rude.

I hired a Level II Fiverr freelancer to update my business website.

The freelancer had all 5 star reviews; that I now know we're fake and or coerced.

Cons:

1) He didn't start my project until the deadline was near; then sent me a message stating that he was going to close the ticket. But, promised to still assist me with updating my website.

2) I found over ten words misspelled; several words and photos duplicated on the same page.

3) He didn't fix half of the stuff that he said that he would.

4) He's ignored my messages since he received payment and a good review. That he begged me to leave. Once you leave a review and the freelancer responds. You can't change the review. You can request it to be taken down. I requested it to be taken down. I was asked to provide proof, which I did. And still haven't received a response.

5) He was from Pakistan and very hard to understand.

Pros: The price was under $300

I'm not a website specialist which is why I chose to hire one.

I contacted Wix to see if he did what he was supposed to do. I found out that he didn't.

He didn't do the following as advertised:

Add 12 products
6 plug ins and extensions
Payment processing
Opt on form
Hosting setup
Auto responder integration
Social media icons

What he did:
He uploaded content (3 of 12 images) 😩
Worked on 6 pages
Provided a responsive webdesign (which was background colors only).
Contacted wix regarding my speed but didn't fix the issue.

So now I'm left hiring a real expert.

At the same time, I hired an SEO expert who promised to deliver services within a few days. Then changed it to weeks later. I requested to cancel. Then, he told me that he would have it done in four days. Today, he contacted me to advise me that he was almost finished. I reached out to Wix to find out that he lied. I requested an itemization of everything that he did. 👂🏽No response.

I also hired a email marketing specialist from Nigeria. He wanted me to create the form that I paid him to create. 😫

These are mainly people from Pakistan or other countries that are con artists!

BEWARE OF THE FAKE REVIEWS!!

Update: Fiverr contacted Nisar Ali to advise him that I requested a partial refund. He emailed me a nasty message. Five minutes later, I received harassment messages for days on my website, all from individuals from Pakistan, where he's from. I'd never had a visitor from Pakistan. Then, he reported my listings to my webhost.

Using Fiverr has been a nightmare!!!

Fiverr refunded my money to my Fiverr account, only.

I filled out my fourth application with Lending Club on 12/09/24. I've paid off three prior loans, totaling $35,000, early with Lending Club.

I was initially denied. But I never received a letter of denial in the mail. Then, I received an email that I was approved on 12/18/24/

On 12/26/24, I contacted Lending Club to find out where my funds were. I was advised that they tried to send the funds to one of four bank accounts listed as closed and that I requested to be removed in 2023.

I updated the bank account to be deposited on 12/26/24.

On 12/27/24, I called and spoke with an agent who informed me that my new account was approved and that my funds would be transferred in 1-4 working days.

On 12/31/24, I called and spoke to Kolby, who informed me that the funds were transferred to my new bank on 12/27/24; my bank rejected the transfer and provided Lending Club with an error message of R01. Lending Club never notified me by phone, text, email, or mail that my transfer wasn't successful.

On 12/31/24, I called Midfirst Bank. I was informed that there weren't any pending or prior transfers for me in the last three months. She requested a Federal Reference Number from The Lending Club.

I called back and asked Celly to request all the FRNs from the alleged transfers to my banks. She stated that the back office didn't have an FRN and that someone would call me from their back office.

From December 26, 2024, through 2023, I requested that all of my banking accounts be removed from my account, except for the draft account. Even after my three previous accounts with Lending Club were closed, I was advised that my bank accounts couldn't be removed. I was informed that I signed a contract stating that the banking information belonged to Lending Club.

On December 26, 2024, I advised the representative that I spoke with that I would have to make a complaint with the CPFB; I didn't want my bank accounts present on my account.

I also advised the representative that one of the accounts had been closed for over four years.

The next day, only the closed account was removed from my account. Other than the Autopay account.

I was charged over a $600 origination fee for taking out the loan, although I was advised that it would be $500, which is still high. The Kredit Karma Guarantee offer stated that the cost would be $500.

However, Lending Club hasn't met their contractual agreement with me by providing me with funding.

Their customer service is horrible! It's foreigners who have access to your private information.

Therefore, I'm requesting a refund of the Origination fee and for my contract terms to be redone so that I can start my contract in February. Since I haven't received funding, and we are going into January.

They also haven't provided me with an FRN to prove they attempted to transfer the funds to me.

I took out the loan to pay off interest debt on my credit cards. While I await funding, the interest rates are still accruing, and I was provided with a first payment date of 01/17/24.

I want to be refunded for the origination fee. The Kredit Karma Guarantee offer stated that the cost would be $500. However, Lending Club hasn't met their contractual agreement with me by providing me with funding.

Therefore, I'm requesting a refund of the Origination fee and for my contract terms to be redone so that I can start my contract in February. Since I haven't received funding, and we are going into January.

Last week, I joined VASA.

I initially set up a Studio account with my tax exemption.

Two days later, I added an additional person to my account. I provided my tax exempt card and was advised that it was taken care of.

The next day, I received an ACH draft for the additional person fee that included taxes.

No one at the local gym couldn't assist me.

I emailed back and forth with customer service for days; which was useless.

She kept asking me to submit my tax exemption, again.

If the regular membership is non-taxed; why wouldn't the additional person fee be tax exempt?

I've reached out to the customer service phone number several times.

The first two calls; the phone automatically hung up on me. The third time. I had an option for a call back. It's now been seven hours. No one has called me. I was on hold for over 30 minutes. I decided to opt to text with Customer Service. When I selected the option. The phone hung up on me.

Ive allocated over two hours attempting to get assistance. And, I still haven't been assisted.

This has been he!!.

Overseas customer service is better than this.

Both of the gym and amenities are nice. However, the Hot tub on the North side always has gross hairs, something resembling skin, etc. Floating around. It's sickening. They need to clean that more often. That can't be sanitary.

Don't purchase!!!

I heard that the Sawgrass 1000 was a good sublimation printer; so, I purchased one from Swing Design, for over $1,600.

It arrived promptly. However, upon setting it up; I was unable to register to the print mate software. I kept receiving an error. I spent 2 days and countless hours troubleshooting.

On day 2, I called tech support for Swing Desin. I was informed that I had to contact Sawgrass and couldn't return this useless pos!

In addition, the ink runs out during setup; to force you to purchase their $300-$400 + cartridges.

***Buyer beware***

This isn't a real bank.

I accidentally transferred money to the wrong person. They can't reverse it. And we use the same bank.

I have two mortgages with this company.

I provided a good phone number at the time the loans were opened.

On 02/02/23, I called in and spoke with Eric regarding retrieving loan documents and requested that he email me a copy. My phone was dead, so I called from my in-law’s phone.

During our conversation, he asked me if the phone number I was calling from needed to be added to my account. I advised him no.

He verified my correct phone number but took it upon himself to add the phone number I called from to my account.

The bank has contacted this number regarding my account delinquent several times and left a voicemail.


I’m divorced and estranged from these people. They’ve asked me several times to stop having the bank call them.

I’ve called several times and have asked them to remove the phone number.
Last week, I received a call from my in-laws informing me that they would be taking legal action against the bank and me if they were called again.

On 9/18/23, I called and spoke to Larry. He stated that the number had been removed, but the primary number wasn’t returned to the account. So, when my account became delinquent, the automatic dialer pulled that phone number in. I asked him why that number would still be available for the dialer to pull in when it was supposed to be removed. He didn’t have an answer. I requested to speak with a Manager. He advised me that one would call me. No one has called.

On 09/19/23, I called and spoke with Hannah. She verified both numbers were still on the account. I verified my information and asked to speak with a Manager. She wondered what it was regarding. I informed her that there was an issue with the phone number. She told me there was no need for a Manager and that she could help me. I asked for a Manager five times and was denied by Hannah. She admitted that she was refusing to allow me to speak with a Manager because it was an issue she could fix, even though I advised her that I wanted to complain against an employee.
I hung up and called again and got Larissa. She was beyond rude and condescending, too. I asked her for a manager, and she refused me and said I couldn’t speak with one. I asked for the corporate phone number, and she advised me to Google it. Then, she told me there wasn’t one and provided me with an address for Corporate.
In 2024, I’ll refinance my loans and move them to a professional bank.