Care to Beauty Reviews 

4,142
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 551 reviews, reviewers had a great experience with this company. Customers frequently praise the wide selection of products, including hard-to-find items and specific European brands. Reviewers consistently highlight the prompt and seamless delivery service, with many receiving their orders faster than expected, well-packaged, and with good communication. However, some customers noted unexpected additional duties and taxes upon delivery, which were not always disclosed, making the overall cost unreasonable. A few also experienced issues with order accuracy, such as incorrect items or expired products, and some reported orders not being received or delivered.

What people talk about most

Product

Clients share positive opinions on product, highlighting a great selection, competitive prices, and the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and seamless delivery,... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ordering... See more

Quality

Customers generally report satisfaction with product quality, noting that items arrive intact, well-packaged,... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising competitive and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I needed a specific Urban Decay primer that isn't sold in Israel. I ordered one at a time (to avoid the $75 maximum tax add-on) and the first one arrived within four days, the second within 3 days.... See more

Company replied

Rated 5 out of 5 stars

I got 3 x eyebrow pencils I couldn't find in store anymore ( they are my staple, and nothing works the same ) and they were fairly priced, arrived in great time and great communication from the store!... See more

Company replied

Rated 5 out of 5 stars

I ordered 4 Sensilis make up and when it arrived 1 make up was not the correct colour. Sent a message and photo showing incorrect make up in box and without any problems it was corrected by sending my... See more

Rated 5 out of 5 stars

I bought three bottles of OGX taming hair cream which I love and can no longer buy in England. Delivery was quick and I was kept well informed on when I could expect delivery. The price was good alt... See more


Company details

  1. Cosmetics Store
  2. Pharmacy

About Care to Beauty

Written by the company

Face

Body

Sunscreens

Hair

Makeup

Sale

Follow Us

Care to Beauty mission is to provide all cosmetics at your fingertips, from mass market, french pharmacy, to luxury cosmetics, we want to have it all available, and have a product for everyone!

You can find a wide catalog of cosmetic, health, wellness and beauty products that embodies your needs, tastes and concerns, wherever you are in the world.

We work with couriers worldwide to guarantee your product reaches you in the shortest amount of time possible and in a safe way.

Shop with us!


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(4,142)

764 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

L'Oréal Paris Elvive Growth Booster

I ordered L'Oréal Paris Elvive Growth Booster Anti-Hair Loss Serum. I was expecting it in beginning of August and already got it, like in 1 week from purchase. Im really surprised and satisfied with my decision to by it from Caretobeauty. To be honest I really was suspicious of this site and it was my first ever order from them and can say for ure now that I will be buying from them in the future with much confidence. Thank you so much.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

This is my second order with Care to…

This is my second order with Care to Beauty. I use this site to order sunscreens from Europe which contain ingredients that are not yet available in the US and work much better than what is on our market. Both times I ordered, I received the orders quickly (this most recent order was within a week!) and the company was great with communications. I’ve been happy with their products and service and have recommended them to friends.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered from Care to Beauty many… They offer an impressive selection of high-quality

I have ordered from Care to Beauty many times, and my experience has consistently been excellent. They offer an impressive selection of high-quality European skincare, pharmacy and beauty products, including items that are very difficult—or sometimes impossible—to find locally. Their prices are also often considerably better than those available elsewhere.

My most recent order included the Avène Couvrance Compact Foundation Cream SPF30 in Natural, and Avène Couvrance Mosaic Puder Brightness(now there is a new version), and I was once again very pleased with both the product and the overall service. I have purchased many different products from Care to Beauty over time and have always been satisfied with their quality and authenticity.

Orders are handled efficiently, delivery is fast and reliable, and the entire purchasing process is clear and professional. I especially appreciate being able to find trusted brands and specific products in one place without spending hours searching elsewhere.

Care to Beauty has become one of my first choices for skincare and beauty shopping, and I am genuinely happy to recommend them.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with Care to Beauty

Very happy with Care to Beauty both times I have used them. The lip pencil I love is not available in Australia so I was relieved to still obtain it. No problems with duty added or other complications. Maybe the delivery was a little extended but I was not needing the goods urgently so didn't take much notice of the date I received it. The contents were very carefully packaged and the box securely sealed. I would not hesitate to use them again.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fast cross continent delivery

Despite it’s a cross continent delivery, I’m very happy with my order, I purchase online retinal 3 and 6 each on Thursday and I received it Monday in Taiwan, so fast! I’ll definitely buy from care to beauty next round

July 20, 2026
Unprompted review
Rated 3 out of 5 stars

Disappointing

Unfortunately this delivery was disappointing! I received a cream that I didn’t ordered and it arrived in very bad condition ( broke and opened) . I think it is a very bad policy to send another product instead of asking me before…. This took away my confidence in the company

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful!

Super quick and professional delivery. The products I ordered are legit and have no defects. The packing was protected while still being economical. Would recommend.

July 19, 2026
Unprompted review
Rated 1 out of 5 stars

I had a terrible experience with Care…

I had a terrible experience with Care to Beauty. This was my first order with them, and it will definitely be my last.

I ordered two creams, and both arrived damaged. One bottle had a completely broken pump, and the other bottle had a hole in it. I contacted Care to Beauty immediately and provided all the photos and evidence they requested.

They acknowledged that the products had arrived damaged, but they refused to offer a replacement or a refund. Their response was that their policy does not cover this type of issue and that the products were still “usable,” so they would not exchange or refund them.

I had no choice but to open a dispute with PayPal. As expected, PayPal reviewed the evidence and ruled in my favor, issuing me a full refund. PayPal also gave me a £15 voucher for the inconvenience.

I have never experienced such poor customer service or such an unreasonable response from a company. Receiving damaged products is frustrating enough, but refusing to take responsibility and resolve the issue is completely unacceptable. Absolutely disgusting service. I would not recommend Care to Beauty to anyone.

June 16, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look