A slight hiccup on first big order. One item ordered was not delivered but when contacted said it was with the courier on its way which turned out to be a lie.as I found out it was out of stock. Would... See more
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I had been seeing Aasom pop up into my FB page, and I was so skeptical thinking it was another of those fake/scam but I browse in their website and found that something I like to buy was cheaper so I... See more
I bought a unit for my kitchen and it was very well packed and numbered.Delivery was quicker than I thought it would be.It did come in 2 separate deliveries tho so that was the only negative.Very soli... See more
Really delighted with this product. So easy to attach and detach my hammock, and sooooo comfortable. Also seems very sturdy. Very good contact from Aosom from order to delivery.
Company details
Written by the company
We are a consumer retail site for Sporting Goods, Pet Supplies, Games and Toys, Health and Beauty, Household Electronics and Garden Furniture. Our website, quick and secure to use, supported by our experienced sales team who are available by phone, email or web-chat to answer any questions. We strive to source and supply products that are a mix of excellent value and high quality, all delivered speedily and safely. We offer: Free IE delivery, 14 day Product Return Policy (T&Cs apply).
Contact info
United Kingdom
- www.aosom.ie
4.5
Excellent
4K reviews
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Incorrect size net for fruit/ vegetable cages with
I bought 2 fruit/ vegetable cages with insect netting. They were very easy to assemble but unfortunately the net doesn't fit properly. It is too wide for the frame by about 20cm and too short by about 10cm. The extra width will not cause any problems but the gap at the bottom means that I will have to sew a fringe of netting all around the bottom edge ti be able to tuck it under the frame and pin it in place.
August 28, 2026
Quick delivery
Quick delivery. Product quality is excellent and very good value.
Will buy from them again.
September 6, 2026
I felt I got value for money
I felt I got value for money. It took myself my son and wife 6 hours to put the shed together. Patience is key. You will probably make a few small errors putting it together but these are easily rectified later. The metal in the shed is light but once you have it bolted and screwed together it is fine and solid. It is important to bolt it down on something solid. Would I recommend this shed Absolutely Yes and I would buy again.
August 20, 2026
Loved the finished product it looks…
Loved the finished product it looks great and price very good. Some if the self assemble instructions were hard to follow. It would be great to have coloured dots for front, back, top, bottm etc. Other than that all the screws and things were easy to use.
September 5, 2026
Fast delivery
Fast delivery. Description said it would not be in stock for 4 to 6 weeks but it arrived after 2weeks so I was pleasantly surprised.
August 28, 2026
Very happy with my 2seater couch great…
Very happy with my 2seater couch great value would buy again
August 28, 2026
Great product and it was delivered perfectly in tact!
The Egg chair is sturdy and we can highly recommend it as a product. Also, it was delivered perfectly in tact! Thank you 🙏
August 28, 2026
Very impressed by the product and price…
Very impressed by the product and price range 👏
August 28, 2026
When I recieved chairs there was a…
When I recieved chairs there was a shocking amount of white stuff from the coverings on the actual chair took loads of wiping to make them good for use
September 3, 2026
Easy to install
Easy to install, instructions are very clear. Product is great quality. Overall great!
August 26, 2026
PawHut hamster cage
The service is excellent, customer service responsive, item delivered ahead of estimated time.
The pawhut wooden hamster cage looks beautiful, but the overall quality of the wood isn’t great, even with all attention in putting this thing together, the top flap isn’t fully resting/closing the cage and a little latch had to be installed.
August 25, 2026
The price was attractive and the…
The price was attractive and the product met our expectations.
August 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Aosom IE | Online Store
Dear Andrzej,
We are sorry to hear that you were disappointed with the quality of the item. We truly value your feedback and regret that the product did not meet your expectations.
We have reviewed the order details and the return instructions have been shared with you to return this item and to proceed further with the Refund.
Should you need further assistance, please do not hesitate to reach on the same email thread in which you have received all of the updates.
Kind regards,
After Sales Team
I received exactly what I ordered and…
I received exactly what I ordered and it arrived quickly
August 31, 2026
Item still not delivered
Item still not delivered and it was ordered on the 3rd of August.
August 30, 2026
Reply from Aosom IE | Online Store
Dear Rachel,
We sincerely apologise that your order has still not been delivered, We understand how frustrating it must be to have waited this long for your order.
Please rest assured that we are looking into the delivery status with the courier and will do our best to have this resolved as soon as possible. We apologise for the inconvenience and appreciate your patience and understanding. Should you need further assistance, please reach out to our relevant team’s email address: service@aosom.ie and the designated team will assist you further in this regard.
Kind regards,
After Sales Team
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