By tracking it’s says that my order has been delivered but in reality I didn’t receive anything Contacted next day Wayfair costumer service and they are sending me replacement order Great shop wit... See more
Company replied
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The bouncing castle is perfect size but unfortunately after 2 weeks of having it holes have started to come which we have only a 2 year old so this damage couldn't possibly be because of his weight. I... See more
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Very wide selection of products. Good quality products. Good value. Amazing sale deals. It would be helpful if you could display in the app for how long the sale period will be or of it's ending. Just... See more
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DPD delivered one box of 2 on Friday, we started to build the unit and realized there should be a second box. Its Sunday now and I have the pieces of half a unit cluttering up my living room and no si... See more
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Company details
- Furniture Store
- Decoration and Interior Design Store
- e-Commerce Solution Provider
- Home Improvement Store
- Outdoor Furniture Store
Written by the company
Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
Wayfair.ie
Written by the company
- All Things Home
- We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
- Quality
- Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
- Support
- Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.
Our Satisfaction Guarantee
Satisfaction, Guaranteed
At Wayfair.ie, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account.
Need more guidance? You’ll find step-by-step support in our Help Centre.
Contact info
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
- https://www.wayfair.ie/help-and-contact
- wayfair.ie
3.7
Average
2K reviews
Asks customers to review
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Everything was very good with this item
September 4, 2026
The very first piece to put together…
The very first piece to put together was 4 screws. 1 didn't fit and it's needed to balance the unit i purchased. Will have to superglue it in place.
September 3, 2026
Easy to order online arrived on…
Easy to order online arrived on time,lovely product.
September 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I bought a set of kitchen chairs
I bought a set of kitchen chairs(2 chairs), for once I could put something together myself.
I got to the last leg of the chair and it was the wrong part. 3 out of 4 legs were the same instead of 2 and 2.
I emailed customer care about 11pm that night with what happened, with pictures included.
About 6 hours later at about 5am in the morning, I had a reply with an apology and that the correct part was on the way, with an approx delivery of 4 days which includes the weekend.
Now that's what I call customer service 👏
And just to point out the wrong part would've been on the manufacturer's side not Wayfair.
I bought a pull out couch/bed only a few months ago and that was delivered extremely quickly aswell.
Wayfair already recommended to friends and family.
Keep up the good work 👏
September 3, 2026
Reply from Wayfair Ireland
We are so happy to hear about your positive experience with us, especially regarding the quick resolution to the issue with your kitchen chair legs. It is wonderful to know that our customer care team was able to assist you promptly and efficiently, even late at night. We truly appreciate you recognizing our efforts and understanding that manufacturing discrepancies can sometimes occur. We are also delighted that you have been pleased with your previous purchase of the pull-out couch/bed and its speedy delivery. Your recommendations to friends and family mean a great deal to us, and we are committed to continuing to provide excellent service. Thank you for your kind words and for being such a valued customer.
Wayfair Ireland
Wayfair is great and items I’ve bought…
Wayfair is great and items I’ve bought so far are of great quality
September 3, 2026
Reply from Wayfair Ireland
We're so happy to hear that you've had such a positive experience with us and that you're pleased with the quality of your purchases!
Wayfair Ireland
Amazing!cheap
Amazing!cheap, quick delivery, easily assembly and comfy 100% recommend.
September 1, 2026
Reply from Wayfair Ireland
We're thrilled to hear that you found our product amazing, affordable, and that the delivery was quick. We're also delighted that assembly was easy and that you found it comfortable. Thank you for your wonderful recommendation!
Wayfair Ireland
I reported a problem with my furniture…
I reported a problem with my furniture and never had a reply a bit disappointed because I like the company and the products and they're good value, delivery was perfect and overall happy with my purchase
August 24, 2026
Very quick delivery
Very quick delivery. So far happy with all my purchases. Great value.
August 31, 2026
Reply from Wayfair Ireland
We're so pleased to hear about your quick delivery and that you're happy with all your purchases and the great value! Thank you for your wonderful feedback.
Wayfair Ireland
I ordered on Sunday afternoon and my…
I ordered on Sunday afternoon and my sofa was delivered on the Wednesday. The quality of my purchase is amazing and the price was excellent.
September 2, 2026
Reply from Wayfair Ireland
We're so happy to hear that your sofa arrived quickly and that you are pleased with both its quality and value. We appreciate your wonderful feedback!
Wayfair Ireland
Wayfair are my No. 1 choice for online shopping
I cannot recommend Wayfair enough for the high quality and price point. Over the last few months I have purchased radiator covers, bar stools, patio set, teak sunloungers, bedside lockers and this week a floor lamp (I’m sorry now I did not avail of their 5% rewards scheme initially). I am absolutely delighted with each & every purchase + their turnaround on delivery is very quick. Thank you Wayfair
September 2, 2026
Reply from Wayfair Ireland
We are so happy to hear about your wonderful experiences with our products and services! It's fantastic to know that you are delighted with your purchases, from the radiator covers to the floor lamp, and that our quick delivery has met your expectations. We truly appreciate your kind words and your continued support. Thank you for sharing such positive feedback with us.
Wayfair Ireland
Great service overall
Great service overall. Fast delivery, great value. Sturdy TV stand, easy to assemble, very pleased.
September 1, 2026
Reply from Wayfair Ireland
We're so pleased to hear you're very satisfied with our service, fast delivery, and the great value of your sturdy TV stand. Thank you for your wonderful feedback; we truly appreciate it!
Wayfair Ireland
There were issues but customer support…
There were issues but customer support was helpful and most if the things arrived early
August 21, 2026
Reply from Wayfair Ireland
We are so pleased our support team was helpful and that most of your items arrived ahead of schedule. We appreciate your kind words!
Wayfair Ireland
Reply from Wayfair Ireland
We're so pleased to hear that you are happy with your order. Thank you for your positive feedback!
Wayfair Ireland
Quality of the products and well…
Quality of the products and well packing ...and not delays for delivering items.
August 18, 2026
Reply from Wayfair Ireland
We're so pleased to hear that you are happy with the quality of our products, the careful packaging, and the prompt delivery of your items. Thank you for your positive feedback!
Wayfair Ireland
Excellent
Excellent, no issues with the chairs I ordered. Great delivery and products as described. Using this company a few years now.
August 31, 2026
Reply from Wayfair Ireland
We are so happy to hear you are pleased with your chairs, delivery, and products! We appreciate your continued loyalty.
Wayfair Ireland
if one has an issue with the product…
if one has an issue with the product like I had and when one eventually gets through to a non robotic person the customer care is fantastic
August 31, 2026
Reply from Wayfair Ireland
We're truly happy to hear that our customer care team was able to provide fantastic support when you needed assistance with our product. We appreciate your kind words.
Wayfair Ireland
Waiting 2 weeks for returns form.
August 21, 2026
Reply from Wayfair Ireland
Sorry to hear your having issues with the returns process. From reviewing your order we can see that the return label was emailed to you on the 23rd August along with the info on how to return and the refund expectations. If you have no seen this email please check your spam folder or you can find the details and return label in the My Orders section of our site.
Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting http://www.wayfair.ie/myaccount
Thanks,
Wayfair Ireland
Different quality in each chair
Delivery was excellent chairs are different quality some are more padded than others
August 31, 2026
Reply from Wayfair Ireland
We're glad to hear your delivery was excellent. We appreciate your feedback regarding the chair padding and will certainly look into this.
Wayfair Ireland
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