Wide range of spirits at competitive prices. If I'm not buying directly from the distillery I always come here. The drinks by the dram option is great for presents and trying new things without sp... See more
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About Master of Malt
Written by the company
Want to buy whisky online? Well Master of Malt's whisky shop is the place for you!
We’ve got a huge selection of Scotch malt whisky, bourbon, Irish whiskey, Japanese whisky and whiskies from around the world. You’ll find everything, from big names like Jack Daniels, Johnnie Walker and Glenfiddich, to small artisan whisky distilleries.
If you love Lagavulin, or you’re gleeful for the Glens, you can browse thousands of bottles of whisky, and whiskey, on our online whisky shop. At our site we offer UK fast delivery (often next day) on almost every bottle, as well as international delivery in just a few days.
If you’ve a penchant for peat or a soft spot for sweet Speyside Scotch, you’ll find it here. We stock malts from every Scottish Whisky region, including Islay, Speyside, the Highlands, Islands, Lowlands and Campbeltown. In fact, we sell rare whisky and popular single malts from all over the UK, even England!
At our online shop we sell everything liquor related. We’ve got a huge selection of drinks including vodka, cognac, rum, gin and more. Perhaps you’re after a vintage whisky or whisky gift (if so, we’d recommend you browse our selection of whisky gifts, or check out our 30, 40 and 50 year old whisky).
We provide as much information as possible, for the ultimate whisky experience. We’ve got facts and figures for hundreds of distilleries and brands. We’ve got info on everything from rum to vodka and Scotch to bourbon, from Absolut and Smirnoff to Bacardi and Havana Club, from Talisker and Ballantines to Nikka and Woodford Reserve!
We also offer whisky samples to try before you buy. We have samples of spirits including rum samples, cognac samples, whiskey samples and more. We’re keen to offer the best price and we also run great competitions, so if you’re lucky you might get something for free! Make Master of Malt your first choice for buying drinks online.
Contact info
Unit 1, 2-8 Morley Road, TN9 1RA, Tunbridge Wells, United Kingdom
- 01892 888 376
- hello@masterofmalt.com
- www.masterofmalt.com
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That was a great whiskey as promised.
I purchase items regularly from MoM
I purchase items regularly from MoM, the service is excellent and packaging and delivery really good.
Amazing company
Amazing company. Next day delivery with a huge range of spirits. Customer service is second to none. Excellent prices and all those hard to find tipples in once place. Highly recommended.
Been using Master of Malt for years
Been using Master of Malt for years, customer service is faultless, online ordering is a dream and if ever there are minor issues with delivery etc these are swiftly rectified. Couldn't recommend highly enough.
Reliable supplier
Always great service and pricing. Good packaging and quick delivery. Recommended
Absolutely Fantastic Company
I have ordered from Master of Malt a handful of times as they have a specific Whiskey someone I know loves. On this occasion, I paid extra for a next day delivery directly to my friend, unfortunately I got let down by the courier. I was a bit stuck as: a) I was going to be away, b) I was unsure if my friend would be in to receive the gift and c) the courier's site was down so I could not rearrange anything. This is where Katie from Master of Malt went above and beyond - she kept an eye on the tracking for me, when the courier site was working she requested that if no one was in on Friday to have the order redelivered after the Bank Holiday and she could not have been more gracious about the whole situation. Luckily, someone was in to receive the order and the Whiskey was enjoyed over the Bank Holiday weekend :)
An exceptional company with lovely people, I highly recommend them :) A***
Extremely good customer service and…
Extremely good customer service and excellent response from helpful staff
Had a good experience
Quality Alcohol at reasonable prices
great company to work with when trading…
great company to work with when trading well. if you start to struggle they have no sympathy, offer no leniancy, and frankly just stick the knife in.
Reply from Master of Malt
Master of malt have an excellent…
Master of malt have an excellent selection of single malt and blended whiskys, some of which can only be bought from them. They also have a good variety of other spirits. The website is easy to use and looks good and fast customer service. It's a positive experience every time. Excellent company.
First class retailer for all your boozy…
First class retailer for all your boozy needs!
Packaged amazingly, and speedy delivery. Second to none!
DO NOT ORDER FROM NEW ZEALAND
DO NOT ORDER FROM NEW ZEALAND! I ordered a couple of Advent calendars last Christmas. All together 50 small vials of whiskey and rum. I was prepared for the alcohol tax and duty fees, but Master of Malt forgot to mention that they listed all vials separately on the shipping list, and the shipping company charged a fee for each line item to process the import. The price of the 2 items was about 720 NZD, and the shipping bill came to a hefty 650.51 NZD! After a few email exchanges, they didn't take full responsibility for this mistake and gave me a gracious £100 contribution. Their product is great, but their customer service is extremely poor. I advised them to warn customers of this specific problem, but they do not seem to care much. I am disappointed and sad with their service.
Reply from Master of Malt
I’ve ordered a few times and the…
I’ve ordered a few times and the experience has always been been great. They have a good selection of alcohol. I didn’t notice that their glassware is really well priced, I’ve purchased a few times. When I ordered last time I made a mistake, emailed customer service and they came back to me very quickly and helped me out.
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