Used this company couple of times now and they have been efficient and excellent every time. The last time I used them, I made an error on the delivery address and the company were so helpful gettin... See more
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Wide range of spirits at competitive prices. If I'm not buying directly from the distillery I always come here. The drinks by the dram option is great for presents and trying new things without sp... See more
I have ordered from Masters of Malt several times and each time I have found the process to be smooth and very customer focused. This time was no exception. The website is well presented and easy to n... See more
Brilliant service from master of malts. I ordered and realised my friend would not be home and had to change delivery. One 3 minute phone call at 7pm on a Friday night and Rosie resolved my issue imme... See more
Company details
About Master of Malt
Written by the company
Want to buy whisky online? Well Master of Malt's whisky shop is the place for you!
We’ve got a huge selection of Scotch malt whisky, bourbon, Irish whiskey, Japanese whisky and whiskies from around the world. You’ll find everything, from big names like Jack Daniels, Johnnie Walker and Glenfiddich, to small artisan whisky distilleries.
If you love Lagavulin, or you’re gleeful for the Glens, you can browse thousands of bottles of whisky, and whiskey, on our online whisky shop. At our site we offer UK fast delivery (often next day) on almost every bottle, as well as international delivery in just a few days.
If you’ve a penchant for peat or a soft spot for sweet Speyside Scotch, you’ll find it here. We stock malts from every Scottish Whisky region, including Islay, Speyside, the Highlands, Islands, Lowlands and Campbeltown. In fact, we sell rare whisky and popular single malts from all over the UK, even England!
At our online shop we sell everything liquor related. We’ve got a huge selection of drinks including vodka, cognac, rum, gin and more. Perhaps you’re after a vintage whisky or whisky gift (if so, we’d recommend you browse our selection of whisky gifts, or check out our 30, 40 and 50 year old whisky).
We provide as much information as possible, for the ultimate whisky experience. We’ve got facts and figures for hundreds of distilleries and brands. We’ve got info on everything from rum to vodka and Scotch to bourbon, from Absolut and Smirnoff to Bacardi and Havana Club, from Talisker and Ballantines to Nikka and Woodford Reserve!
We also offer whisky samples to try before you buy. We have samples of spirits including rum samples, cognac samples, whiskey samples and more. We’re keen to offer the best price and we also run great competitions, so if you’re lucky you might get something for free! Make Master of Malt your first choice for buying drinks online.
Contact info
Unit 1, 2-8 Morley Road, TN9 1RA, Tunbridge Wells, United Kingdom
- 01892 888 376
- hello@masterofmalt.com
- www.masterofmalt.com
4.9
Excellent
42K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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First class retailer for all your boozy…
First class retailer for all your boozy needs!
Packaged amazingly, and speedy delivery. Second to none!
December 18, 2025
DO NOT ORDER FROM NEW ZEALAND
DO NOT ORDER FROM NEW ZEALAND! I ordered a couple of Advent calendars last Christmas. All together 50 small vials of whiskey and rum. I was prepared for the alcohol tax and duty fees, but Master of Malt forgot to mention that they listed all vials separately on the shipping list, and the shipping company charged a fee for each line item to process the import. The price of the 2 items was about 720 NZD, and the shipping bill came to a hefty 650.51 NZD! After a few email exchanges, they didn't take full responsibility for this mistake and gave me a gracious £100 contribution. Their product is great, but their customer service is extremely poor. I advised them to warn customers of this specific problem, but they do not seem to care much. I am disappointed and sad with their service.
January 15, 2026
Unprompted review
Reply from Master of Malt
Hi Krisztina - thank you so much for taking the time to leave a review of your experience.
I understand that receiving the bill for Customs clearance must have been quite the shock and I understand the points you have raised. Unfortunately, we do have to provide an export invoice for customs which details the contents of the parcel, and where the retail product contains multiple different items, these also need to be listed. Sadly, some Customs departments throughout the world apply an additional charge for multiple line items and we unfortunately aren’t able to predict when or where this might be applied.
In the past we have tried different ways of listing these contents, including grouping them as you have suggested. Unfortunately, this has proven tricky because it only works when the contents all have the same spirits classification (and therefore the same commodity code), ABV and country of origin.
I would encourage all of our customers to raise any potential issues at the time of occurrence, as we absolutely do care and will do everything possible to assist although we are somewhat tied to what is and isn’t accepted by Customs. That said, we are working with our couriers to find out if there is a way this can be done that is better for our customers.
I’m so sorry this experience was disappointing - please don’t hesitate to get in touch with our Customer Service team if you have any further questions.
Best wishes,
Jade
I’ve ordered a few times and the…
I’ve ordered a few times and the experience has always been been great. They have a good selection of alcohol. I didn’t notice that their glassware is really well priced, I’ve purchased a few times. When I ordered last time I made a mistake, emailed customer service and they came back to me very quickly and helped me out.
April 26, 2026
Unprompted review
A wonderful selection of rums, spirits and fantastic customer service!
What can I say other than excellent variety, competitive prices, great offers and timely delivery. What makes Isabel and her team exceptional is their excellent customer service. There is no comparison and this is the place to go! I shall continue to remain a long standing supporter.
March 26, 2026
Unprompted review
Always buy from master of malt great…
Always buy from master of malt great selection and good prices , sometimes amazing deals
April 23, 2026
Unprompted review
Simple website and purchasing process
Simple website and purchasing process. Great product too and nicely packaged with fast delivery and good communication.
August 4, 2025
Reply from Master of Malt
Hi Sundeep, thank you for this lovely feedback!
I'm really glad to hear how easy you found the purchasing process.
That's fantastic that the product and packaging met your expectations and reached you in good time!
Silas - customer service
Bought a bottle of Jaffa cake gin for…
Bought a bottle of Jaffa cake gin for 29.95 then received an e mail advertising exactly the same product £7.00 less
not a fair way to treat your customers
Jim
April 11, 2026
Unprompted review
Reply from Master of Malt
Hi Jim, thank you for taking the time to leave us this review.
I'm so sorry to hear that your order missed out on the offer price, we periodically run flash sales on some of our bottles so it may be that your order was placed just outside the offer window.
Could I ask that you forward the offer email received to hello@masterofmalt.com including your order number so that we can assist with this and ensure you don't miss out!
Silas - customer service
Very nice people who helped very good
Very nice people who helped very good. Shipping was very fast to the Netherlands
August 8, 2025
Reply from Master of Malt
Hi Kim, thank you so much for leaving us this review!
I'm so glad to hear that you have had such a positive experience with the team and shipping!
Please do enjoy the order and we hope to see you again soon.
Silas - customer service
Does not honour cashback promise
Purchased through topcashback app and despite carefully following instructions to ensure commission was awarded, cashback was declined. Tried to get a reason but only received a blunt “declined”.
April 7, 2026
Unprompted review
Reply from Master of Malt
Hello Donald,
Thank you very much for taking the time to leave a review.
I have taken a look into your order, and I can see it was delivered to you in Scotland within 3 days of ordering.
Sadly, the TopCashBack App is not something associated with ourselves, or in our control, it is a completely separate company that we have no involvement or activity in. That being said, our Customer Service Team are always more than happy to try our best to figure out what might have gone wrong along the way, even if it's not something we can prevent!
Unfortunately, I cannot see any phone calls, emails or live chat messages from yourself, so we were unaware of how this situation had made you feel. I am sorry that the service you received from Top Cash Back was not optimal, I completely understand how frustrating this can be!
If I can help with anything else at all, or if you wish to discuss this further, please do pop us an email at hello@masterofmalt.com.
I hope you have a lovely week!
Best Wishes,
Isabel - Customer Relations Advisor
Taste is great!!!!
Delivery was fast and efficient. Ordering was easy, and finally getting to try the product was delicious.
November 17, 2025
Great selection of drink, descriptions & service
Great selection of drink and descriptions. AU bubblegum vodka is AMAZING. Nice and secure packaging. Excellent communication through the order to receipt process. Good website that is easy to use without issue. Delivery within advised timelines. I'm a returning customer, will buy again and recommend Masters of Malt.
November 27, 2025
Unprompted review
Once again great products and price.
Once again great products and price.
When you want something special and with great service use Master of Malt.
November 24, 2025
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