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Rated 1 out of 5 stars

Do not use this laundry service. Washing machines remain broken even after service has been requested. Customer service reps are rude and hung up on me.

Rated 1 out of 5 stars

Payment machine not working for the third day in a row. Contacted customer service who basically didn't care in the slightest. In the past laundry never really comes out clean unless you add your ow... See more

Rated 1 out of 5 stars

Unfortunately I can’t recommend. This is my third time using the machines in Tokai(Blue Route) mall. It doesn’t look like the washing machine releases any washing powder. Even paying an additional R10... See more

Rated 1 out of 5 stars

Company should be banned from trading. Trading standards notified. No water no a anything, ever. Abysmal. Customer service not 24/7. Must be for such a service. It's a money making scheme, hol... See more

1.4

Bad

TrustScore 1.5 out of 5

252 reviews

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1.4

All reviews

(252)

160 reviews in the last 12 months

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Rated 1 out of 5 stars

Unfortunately I can’t recommend

Unfortunately I can’t recommend. This is my third time using the machines in Tokai(Blue Route) mall. It doesn’t look like the washing machine releases any washing powder. Even paying an additional R10 for Softner is a waste of your money. On my second visit I thought the softner with anti bacterial caused a bit of a smell on my clothes, only to discover on 3rd visit that it is in fact the tumble dryer that smells. I don’t think that the lint is being cleaned. It has a foul smell, will never use these machines again. It doesn’t even deserve a one star.

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

Payment machine not working for the…

Payment machine not working for the third day in a row. Contacted customer service who basically didn't care in the slightest. In the past laundry never really comes out clean unless you add your own washing liquid. Don't bother with fabric softener as that just adds time to the wash but doesn't actually appear to add any softener.

April 24, 2026
Unprompted review
Rated 2 out of 5 stars

I had been looking for a mobile car…

I had been looking for a mobile car washing company to once over my truck after this snow season we had. They came over, but were saying there truck broke down and didn't have all there equipment to do the job correctly. So I paid them since they did drive 49 minutes out. They rescheduled for that following Sunday at 10am to redeem themselves and no show. Talk about being a reliable company! They did come back 3 days later and did my truck for free.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately I cannot recommend

Unfortunately I cannot recommend. Fuel and time to take duvet to machine and I decided to stay while it was being washed as quite a, distance from home, luckily I did as I watched the machine dribble a bit of water in a 20kg machine, no washing powder or liquid applied, nor softener or antibacterial just came out worse than it went in. The cost is the same price as buying a new duvet without the hassle at over £15 and can't use your own detergent or softener and sensitive skin so no idea what is used, definitely wouldn't be same quality I use and charging for all these extras is far more expensive than a launderette which is what is needed and more cost effective. Otherwise landfill will be used more as it's now cheaper to buy a new one than wash or dry clean

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced

The machines used for drying in Port Talbot - Filco are very expensive. They do not dry the clothes correctly and are the most expensive and worsted machines used. Please avoid! Also,
When you speak to customer services they all have very serious attitude.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Good value for money

It’s local to me and it’s really easy to use. I wash and dry my clothes every week, it’s not too much money and really reliable. Haven’t been able to use my washer and drier for a while so this has saved me. Would recommend.

November 9, 2025
Unprompted review
Rated 4 out of 5 stars

Kis Wash Rip Off

This company has washers and dryers located in Carrigsline GAA.
Just used one of the dryers set for 60mins at hit temp. Came back to find clothes did not dry and i was ripped off 14 euro fir nothing!!!Absolute disgrace pack of cowboys

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

These machines are terrible absolutely…

These machines are terrible absolutely sh*it customer service terrible went to three different machines first one had no water after the wash started second one dryer got stuck on cooling and third one was behind a locked gate absolutely terrible it’s now 9pm and I have no washing dry for my work day tomorrow and they only refund you £20 when I’ve spent over £40

November 2, 2025
Unprompted review
Rated 1 out of 5 stars

Machines broken again

Once again were here in super valu charleville co cork and d dryers were broken again this is an absolute disgrace we need to get clothes dry we reported this a week ago and still broken i wouldnt recommend ye because yere service is disgraceful

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use the Wash.me by ckwash ruined as coverd in pet hairs as some…

Do not use the Wash.me by cks as some idiot has washed there dog bedding in it. Ruined my was completely as it is now covered in thick black dog hair. Wash.me won't refund for items only another Wash in the same dirty machine. Yuk. It does clearly say not to was pet items but the idiot didn't take note. Guess I'll have to buy new out of my own pocket.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Can’t understand the negative reviews

Can’t understand the negative reviews. The machine was clean, straightforward to operate and reasonably priced. We used it on a bank holiday when other places were shut. Clothes came out clean with clear evidence of sufficient water and soap being used. Dryer was also clean and worked well.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Company should be banned from trading

Company should be banned from trading. Trading standards notified. No water no a anything, ever. Abysmal.

Customer service not 24/7. Must be for such a service.

It's a money making scheme, holding people's money in an account getting interest.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

Just awful, never again!

Normally use my own washing machine at home but I gave it away (long story) So I used a "wash.me" washing machine and have to say the experience was appalling. It cost £5.50 for a small wash. You can only choose 40c or 60c temp and that is it. There is no washing program to select or duration of the wash. You can however pay extra for a prewash, extra for fabric conditioner and extra for sanitizer.

At the end of the washing cycle my clothes came out extremely creased, in fact I have never seen laundry as creased as this is in my life! The washing cycle lasted just 30 mins and my clothes came out just as dirty as they went in. I was a total waste of money in my opinion.

I am terrible at ironing, and don't think I will ever get the creases out. Problem is I need to wear some of the clothes for work tomorrow. I have had to wash a polo shirt in the sink when I got home because there is no way I could wear it to work tomorrow because it simply was not clean! I wish I had just tried to wash all of my clothes in the sink at home because I would have had better results that what I got using the "wash.me" machine. The problem I would have had though is I would not have been able to spin the water out to get my clothes dry for morning.

Never again will I use wash.me machines. Need to buy a new machine for my home pronto!

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

Pathetic

Paid my fee for drying half hour later stone cold contacted free phone number waited 20 mins spoke to customer service gave all details they wanted the said we have no listings for the site what a f××kxxg joke
Unfortunately the minimum rating is 1 🌟 it needs less, A pathetically poor service

June 29, 2025
Unprompted review

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